UpCloud Reviews

User Rating

3/5 (Based on 127 Ratings)

Rating Distribution

Excellent
44.9%
Very Good
5.5%
Average
1.6%
Poor
3.9%
Terrible
44.1%

User Sentiments

High Performance, Easy to Use Interface, Fast Server Deployment, Excellent Customer Service

Limited IP Address Management, Limited Payment Options, Limited Software Licenses, Lack of Control Panel

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Review Summary

Overall, users praise UpCloud for its user-friendly interface, ease of use, and reliable performance. They appreciate the intuitive dashboard, straightforward setup process, and the ability to scale resources easily. The platform is also lauded for its fast and responsive customer support, with users highlighting the quick resolution of issues and the helpfulness of the support team. However, some users have expressed concerns about the limited features and customization options compared to larger cloud providers. Additionally, a few users have reported occasional technical glitches and downtime, although these seem to be relatively rare occurrences.

Pros

Reliable infrastructure ensures high uptime and minimal disruptions.
Costeffective pricing plans cater to different needs and budgets.
Intuitive user interface simplifies server management and deployment.

Cons

Limited geographic locations for data centers may not meet global requirements.
Occasional maintenance downtime may disrupt ongoing operations.
Limited 24/7 technical support availability might delay issue resolution.

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Reviews

Todd Jennings

June 24, 2025 Source: Trustpilot.com

I have used a lot of hosting providers…

I have used a lot of hosting providers over my career. A friend referred me to UpCloud years ago and I am still with them. Hosting is hosting, though the differentiator is their support team and customer service. Top notch they are always there and very helpful. I would highly recommend them.

Krzysztof

June 23, 2025 Source: Trustpilot.com

Reliable, Transparent, and High-Performance Cloud Platform for Modern Businesses

Transparent Pricing:
UpCloud’s pricing is clear and straightforward, with no hidden fees. This transparency makes budgeting easy and gives us confidence in scaling our infrastructure as needed.

Performance & Reliability:
The platform delivers excellent performance and reliability. Our applications run smoothly, and we’ve experienced only some negligible downtime - none of it in recent years.

Comprehensive & Flexible Services:
UpCloud offers a wide range of features, from virtual servers and object storage to flexible networking options, managed databases and k8s. The API is well-documented and allows us to automate and customize our DevOps workflows efficiently.

Support:
The support team is responsive, knowledgeable, and always quick to resolve any issues or answer questions. This level of support has been a significant factor in our satisfaction with the platform.

Affordability:
The pricing is competitive and matches the quality of the services provided. We feel we are getting excellent value for our investment.

me

June 20, 2025 Source: Trustpilot.com

An excellent cloud

An excellent cloud. Excellent support – super friendly and always helpful!

There were doubts regarding Zenbleed, a PoC was approved and conducted, no leaks found.

dragos sorin

June 19, 2025 Source: Trustpilot.com

veerry profesionell

veerry profesionell, i love upcloud!

Dev Pratap

June 16, 2025 Source: Trustpilot.com

UpCloud offers excellent and reliable…

UpCloud offers excellent and reliable services.

Thiery Claes

June 16, 2025 Source: Trustpilot.com

I got to know Upcloud a few years ago…

I got to know Upcloud a few years ago after a fire at OVH when I needed a quick solution. After comparing the possibilities and some thorough testing I switched. Their services are really excellent and support via chat is really super fast. I recommend Upcloud to everyone who wants blazing fast VPS with 99.999% uptime, smooth possibilities and well thought out admin panel

Björn

March 11, 2025 Source: Trustpilot.com

Supereasy and helpful

Supereasy and helpful! Migrating from another platform to a european one.

Jon Gabrielson

March 5, 2025 Source: Trustpilot.com

Upcloud has been very great and stable.

Upcloud has been very great and stable.
I especially like that they have free 24/7 chat support.
Most similar providers do not provide tech support except via email or a ticketing system and are much
slower to response which is unacceptable if your server is having issues. My latest issue ended up being a user error but it was still nice to be able to have someone to help diagnose the problem.

William Fock

March 4, 2025 Source: Trustpilot.com

Great cloud hosting with 100% uptime…

Great cloud hosting with 100% uptime and fixed monthly costing.

Robert McDonnell

March 2, 2025 Source: Trustpilot.com

Great support moving from Linode

Great support moving from Linode. Great European cloud provider.