UpCloud Reviews

User Rating

3.2/5 (Based on 126 Ratings)

Rating Distribution

Excellent
46.8%
Very Good
7.9%
Average
2.4%
Poor
6.3%
Terrible
36.5%

User Sentiments

High Performance, Easy to Use Interface, Fast Server Deployment, Excellent Customer Service

Limited IP Address Management, Limited Payment Options, Limited Software Licenses, Lack of Control Panel

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Review Summary

Overall, users praise UpCloud for its user-friendly interface, ease of use, and reliable performance. They appreciate the intuitive dashboard, straightforward setup process, and the ability to scale resources easily. The platform is also lauded for its fast and responsive customer support, with users highlighting the quick resolution of issues and the helpfulness of the support team. However, some users have expressed concerns about the limited features and customization options compared to larger cloud providers. Additionally, a few users have reported occasional technical glitches and downtime, although these seem to be relatively rare occurrences.

Pros

Reliable infrastructure ensures high uptime and minimal disruptions.
Costeffective pricing plans cater to different needs and budgets.
Intuitive user interface simplifies server management and deployment.

Cons

Limited geographic locations for data centers may not meet global requirements.
Occasional maintenance downtime may disrupt ongoing operations.
Limited 24/7 technical support availability might delay issue resolution.

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Reviews

Tamara P

December 12, 2024 Source: Trustpilot.com

A high quality host

A high quality host. Fast speeds on website. Excellent customer support by chat - always quickly available and knowledgeable. No blacklisted server IPs and little to no downtime.

Landon Noll

December 2, 2024 Source: Trustpilot.com

UpCloud has outstanding customer service

UpCloud has outstanding customer service. Their customer service is very easy to contact. They are very knowledgeable AND if they cannot solve the problem immediately, the customer service person is very willing to refer the problem (along with your chat details) and then follow up with you as the issue is resolved.

Luis Santos

November 27, 2024 Source: Trustpilot.com

I am a very satisfied european…

I am a very satisfied european customer. I am currently moving all my servers from AWS to Upcloud for convenience, data security. I like the competitive plans and the simple and efficient API. I hope that Upcloud establishes more datacenters on other locations so i can migrate even more services here.

WytSKY Clouding Solutions

November 16, 2024 Source: Trustpilot.com

they are very helpfull

they help us after our server hacked and restore data with very helpful guide

Eduardo Traña

November 16, 2024 Source: Trustpilot.com

Great support and prices

Date of experience: November 16, 2024

Adrián Vera Venegas

November 13, 2024 Source: Trustpilot.com

Exceptional Cloud Infrastructure Provider!

Our experience with UpCloud has been nothing short of outstanding. From the beginning, they impressed us with seamless deployment options, a user-friendly management console, and powerful scalability that adapted perfectly to our company’s growing needs.

The uptime has been exceptional. Our applications run smoothly with minimal latency, which has boosted our productivity. The infrastructure is robust, and we have never faced any unexpected downtimes.

Their support team is fantastic—quick response times and incredibly knowledgeable. Any issue we’ve had was resolved swiftly, with clear guidance and follow-ups.

Danish Pothiawala

November 9, 2024 Source: Trustpilot.com

Best Service

I think, I have been completely satisfied since I chose Up Cloud and the feedback from the staff has been very positive.

Mikko Raassina

September 26, 2024 Source: Trustpilot.com

Cloud Services for my Company

UpCloud provides my company with cloud servers to run my business at a competitive price. I am really satisfied with their services and excellent customer support. There have been few issues with UpCloud, but in those instances, their customer support is available 24/7 and helps resolve them.

Holedo

September 24, 2024 Source: Trustpilot.com

Personalized Service with Scalable Solutions

UpCloud strikes the perfect balance between scalability and personalized attention. They’re large enough to grow with you but still small enough to offer real, human support—not a faceless bot. Their product range is refreshingly focused on the essentials, making the dashboard clutter-free and easy to navigate. This simplicity saves time and reduces the learning curve. Plus, being based in the EU and operating under GDPR guidelines is a huge bonus. A reliable, no-nonsense hosting provider.

Fred

September 9, 2024 Source: Trustpilot.com

This is happy hosting!

This is happy hosting!
For our 24/7 services we have 24/7 excellent support on excellent performing machines.

Great to have an EU provider for this.