Browse Software
List Your Product
Loading...
TUNE Reviews

User Rating

4.4/5 (Based on 181 Ratings)

Rating Distribution

  • Excellent

    53%
  • Very Good

    37.6%
  • Average

    6.1%
  • Poor

    0.6%
  • Terrible

    2.8%

User Sentiments

Reliable Tracking, Extensive API, Comprehensive Reporting, Great Customer Support

Slow Interface, Limited Reporting Functionality, Complex Setup, Dated UI/UX

Do You Use TUNE?

Write a Review

Review Summary

Overall, users appreciate the platform's user-friendly interface, comprehensive reporting and analytics capabilities, and robust tracking features. The platform's accuracy and reliability are also praised, with users highlighting its ability to provide detailed insights into campaign performance and facilitate effective campaign optimization. However, some users have expressed concerns regarding the complexity of certain features and the occasional occurrence of technical glitches. Additionally, the platform's pricing structure has been cited as a potential drawback for some users.

Pros

  • Robust data tracking and analytics capabilities for effective campaign performance monitoring.
  • Advanced targeting options to deliver personalized offers to specific customer segments.

Cons

  • Complex interface and steep learning curve may require significant onboarding and training.
  • Limited integration options with certain platforms and tools, potentially hindering data synchronization.

AI-Generated from the text of User Reviews

Reviews
WD

Wyclif D

September 20, 2022 Source: G2.com
"Excellent Assistance"
What do you like best about TUNE?

It gives you a comprehensive report on what you really want to check on any campaigns you set in TUNE! It also save reports so it will be easier to access the month to month traffic and data flow and performance.

What do you dislike about TUNE?

Conversion, Fraud, Partner and Offer report is a bit the same function with only less difference. Is there any other way that we can merge this functions and name it as Campaign Report in general? I think it would best to merge them and add the other functions in one access only see 1 report instead of generating different reports and create many files? Your thoughts on this. please. Thank you.

What problems is TUNE solving and how is that benefiting you?

No idea.

Read more
DB

David B

December 10, 2021 Source: G2.com
"Tune - the platform with a bright future, being eclipsed by 2nd rate platforms"
What do you like best about TUNE?

the tracking, mobile technology. The support had always been great and the company culture stellar. It's a great platform with awesome API's. I'm interested to see what is next for the team - which is first rate - but I have a hunch from afar, that the changes to leadership have implemented and I'd also look to hire people who can push the company along into new growth areas for the business - partnerships, thought leadership Postback for HasOffers would have been HUGE and product development.

What do you dislike about TUNE?

Lack of product development - ecommerce and also influencers seem to be 2 categories that Tune could have been more prominent in. Things like mobile re-directs based on device should be standard as they are with attribution providers, having to set up 2 campaigns for mobile app campaigns seems dated. I dislike companies like Impact taking the lead in UK and APAC on industry leadership - it feels to me that Tune used to lead the industry but now it's playing catch up (in terms of perception). The platform seems very similar and the product releases feel like iterations instead of launches. The 'partnership' ecosystem is something that Tune has led for years, but now it feels that other companies have taken this.

I think the new pricing structures of 1 year commitments on pro feels like a cash grab - i'd just reduce support for Pro and have alerts go out to Pro users via SMS/email when their click volumes are going over their pro-rata - no one like bill shock and pricing on clicks also seems a little dated.

It's still the best platform - but work needs to be done to make sure everyone understands and realises that - companies like PHG and Cake are still hanging in there and perhaps thats HO was late to the party on advertisers (not networks)

Recommendations to others considering TUNE:

Tune is the #1 platform for enterprises looking to run their own performance marketing program. Tune's API' lead the industry and make it accessible for in-house teams to build on top of the platform to customise for their requirements. Support is global and first rate.

What problems is TUNE solving and how is that benefiting you?

Tracking and campaign management. It's fast to set up and the support is still great.

Read more
L

Lindsey

November 24, 2021 Source: Financesonline.com
When it comes to things, it’s the professionalism that counts the most.

PROS: Great team. They're good at what they do. Product is reliable. Company is trustworthy from the start.

CONS: HasOffers doesn't seem to have a server in China. Therefore, system operations on our end won't run efficiently. I'm keeping my fingers crossed that this would be resolved.

Read more
IS

Ines S

August 12, 2021 Source: G2.com
"HasOffers is the best platform I have ever used"
What do you like best about TUNE?

The supporting team quickly response and that it has everything I need to run mi offers

What do you dislike about TUNE?

Not dislike, but it would be great if it had quicker access to some offers

Recommendations to others considering TUNE:

This platform is easy and comfortable to use. I could learn it by myself with no problem, but always I needed some help the supporting team was preppared to hear me and help me.

What problems is TUNE solving and how is that benefiting you?

I have integrated my whole card of partners and clients with no problems, It has varied options of postbacks and the supporting team is everything I need. Vicente Romero is always available for me and my team.

Read more
AU

Anonymous User

August 11, 2021 Source: G2.com
"Affiliate Program Management Team"
What do you like best about TUNE?

1. Easy to manage: I can control All my offers/brands together.

2. Support Team: I email them and they will reply to me within 1 day. Very helpful.

What do you dislike about TUNE?

Promotions Newsletter: Can OPA SNED promotional opportunities for various festivals to us via newsletter. Sometimes we want to find the chance but it is difficult. If you can provide a summary of promotional opportunities to the merchant, also the contact. That's very helpful.

Recommendations to others considering TUNE:

Use TUNE!

What problems is TUNE solving and how is that benefiting you?

Control all the accounts, very useful.

Read more
AU

Anonymous User

August 10, 2021 Source: G2.com
"Great platform"
What do you like best about TUNE?

Easy to generate report and following the data

What do you dislike about TUNE?

Error message when you generate to much report

Recommendations to others considering TUNE:

Keep exploring this tool. It's great!

What problems is TUNE solving and how is that benefiting you?

Easy to generate report and the ''compare with another time range'' tool is really great!

Read more
io

igor o

August 10, 2021 Source: G2.com
"TUNE provides excellent services"
What do you like best about TUNE?

The Tracking System and the customizable things using the API

What do you dislike about TUNE?

The Billing system is a little bit old type

Recommendations to others considering TUNE:

Use TUNE, its one of the best in Market

What problems is TUNE solving and how is that benefiting you?

Currently sorting out tune pay and will see how it works for us

Read more
J

Jackie

May 3, 2021 Source: Financesonline.com
User-friendly and very much straightforward.

PROS: I love the intuitiveness of the software. The platform offers seamless integration with other softwares. These include 24metrics, Fraud Shield, and AffiliTest. User-friendly.

CONS: There are some areas that are cumbersome to deal with. For example, if a publisher won't apply for an offer, you'll have to push push into the campaign card. Then you'll need to make a phsyical approval of them. It's challenging when a publisher wants to push more than one campaign or whenever a publisher settles to pushing a single campaign.

Read more
NM

Newtorn M

September 3, 2020 Source: G2.com
"Best Tracking Platform"
What do you like best about TUNE?

I like the UI & the UX of the program. The best thing i like about it is its enormous features that enable successful campaigns, mostly tracking online campaigns and conversions for both web & mobile. This tool is mind-blowing and their support team is super active.

What do you dislike about TUNE?

I don't like the fact that Postbacks to affiliates are only fired on approved conversions yet we as a network, its best to have conversions pending and fired to publishers in real time. No need to wait for approval status to be changed since advertisers may take 3weeks to 2months to approve conversions

What problems is TUNE solving and how is that benefiting you?

We as Arabclicks Network, we have managed to get from small to big grounds because of the tracking capabilities Tune has. We have on loaded almost all GCC big online shops and tracking is amazing.

Read more
CF

Catherine F

May 13, 2020 Source: G2.com
"Great tool"
What do you like best about TUNE?

Tune tracking tool is very efficient, you can customise your reports to have the best vision of your performances. You can track directly your clicks and easily use pixels provided to track your conversions. You can add as many landing pages (URL) as you want, you can create as many partners as you want and you have a perfect overview of each partner results. The tool is powerful and very fast. I am using it for now more than 5 years in different companies and I never saw any bug on it. Tune offers the best price of the market as far as I know. The support is very good too.

What do you dislike about TUNE?

The limit of 100 offers included in the price is the only small bad point I can see on Tune.

What problems is TUNE solving and how is that benefiting you?

I use Tune every single day to track all my campaigns. I could not work without it.

Read more

We understand SaaS better

SaaSworthy helps stakeholders choose the right SaaS platform based on detailed product information, unbiased reviews, SW score and recommendations from the active community.

icon

Buyers

Looking for the right SaaS

We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.

icon

Makers

Want more customers?

Our experts will research about your product and list it on SaaSworthy for FREE.

Get Listed