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Troop Messenger Reviews

User Rating

4.8/5 (Based on 151 Ratings)

Rating Distribution

  • Excellent

    82.1%
  • Very Good

    16.6%
  • Average

    0%
  • Poor

    0%
  • Terrible

    1.3%

User Sentiments

User Friendly Interface, Effective Team Communication, Advanced Search Filters, Secure Platform

Limited Integrations, Mobile App Performance, Lack of Screen Annotation Feature, Complex User Actions

Do You Use Troop Messenger?

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Review Summary

Troop Messenger is a popular team chat and collaboration tool that receives mixed reviews from users. While it is praised for its user-friendly interface, mobile app, and robust feature set including file sharing, video conferencing, and task management, some users express concerns about its occasional glitches, limited customization options, and lack of certain advanced features found in competing platforms. Additionally, there have been reports of slow customer support response times and occasional outages.

Pros

  • Secure file sharing and ultrafast messaging with a simple interface.
  • Affordable pricing plans and flexible deployment options.
  • Easytouse interface with a variety of features and integrations.

Cons

  • Limited customer support and issues with reliability.
  • Lack of advanced features and difficulty accessing files offline.
  • Not as comprehensive as other business communication platforms.

AI-Generated from the text of User Reviews

Reviews
PM

Pavan M

July 20, 2026 Source: G2.com
Helpful for AI Team Collaboration and Project Coordination
What do you like best about Troop Messenger?
I use Troop Messenger to collaborate with our AI/ML team on day-to-day work. It helps us discuss project updates, coordinate tasks, share documents, and communicate quickly when working on different stages of AI projects. Group conversations make it easy to keep discussions organized and follow up on action items.
What do you dislike about Troop Messenger?
The platform is easy to use and reliable for daily communication. One area that could be improved is adding more integrations with AI development and productivity tools.
Recommendations to others considering Troop Messenger?
What problems is Troop Messenger solving and how is that benefiting you?
What problems is Troop Messenger solving and how is that benefiting you?
It has made communication within our AI team more organized by keeping conversations, shared files, and project updates in one place. This has reduced the need to switch between different communication tools and made collaboration more efficient.
Read more
DD

Deepthi D

July 10, 2026 Source: G2.com
Helpful for Team Discussions and Business Coordination
What do you like best about Troop Messenger?
I use Troop Messenger every day to communicate with our team and discuss new business opportunities. It makes it easy to share ideas, exchange documents, and ask quick questions without waiting for email responses. Group conversations help keep discussions organized, making it easier to follow up on action items.
What do you dislike about Troop Messenger?
The overall experience has been positive. I would like to see a few more integrations with business productivity tools to make workflows even smoother.
What problems is Troop Messenger solving and how is that benefiting you?
It has reduced communication delays by giving our team one place to discuss ideas, share files, and coordinate daily work. Having everything in one platform makes collaboration much more efficient.
Read more
AS

Aurojyoti S

July 10, 2026 Source: G2.com
Sales & Marketing Executive
What do you like best about Troop Messenger?
I use Troop Messenger every day to stay connected with my team. It's helpful for sharing files, discussing daily tasks, and collaborating on ongoing work. The interface is easy to understand, and group conversations make it simple to keep track of updates without searching through long email threads. I also find the Burnout Chat feature very useful for quick, temporary discussions that don’t need to be stored permanently.
What do you dislike about Troop Messenger?
The overall experience has been positive. I think the interface could be refreshed a little, and having more integrations with commonly used business tools would make it even more convenient.
What problems is Troop Messenger solving and how is that benefiting you?
Troop Messenger has made team communication more organized by keeping conversations, files, and work updates in one place. It has reduced the need to switch between different apps and makes it easier to collaborate with teammates throughout the day.
Read more
RD

Ramya D

June 23, 2026 Source: G2.com
Our team can share reports, discuss optimization ideas, and coordinate daily tasks from one place Easy-to-Use MessHelpful for Managing PPC Team Communicationaging That Keeps Our PPC Team in Sync
What do you like best about Troop Messenger?
I use Troop Messenger to stay connected with our PPC team throughout the day. We use it to discuss campaign performance, share reports, and coordinate changes with designers and other team members. The platform is easy to use and helps us respond to updates much faster.
What do you dislike about Troop Messenger?
The platform has been reliable for our daily work. I think adding more integrations with advertising and analytics tools would make it even more convenient.
What problems is Troop Messenger solving and how is that benefiting you?
It has reduced the need for long email conversations and made campaign communication much quicker.
Read more
Ag

Ap g

June 23, 2026 Source: G2.com
Easy Way to Coordinate Social Media Work
What do you like best about Troop Messenger?
Our social media team uses Troop Messenger every day to coordinate content, share creatives, and discuss upcoming campaigns. It keeps conversations organized, making it easier to follow up on tasks and collaborate with designers and content writers.
What do you dislike about Troop Messenger?
Overall, the experience has been good. The interface could be updated slightly, and additional integrations with social media management tools would be a welcome improvement.
What problems is Troop Messenger solving and how is that benefiting you?
It helps our team communicate quickly and keeps campaign-related discussions in one place. Sharing creative assets and getting feedback has become much more efficient compared to using multiple apps.
Read more
PT

Pravallika T

June 19, 2026 Source: G2.com
Makes Marketing Team Communication More Organized
What do you like best about Troop Messenger?
Our marketing team uses Troop Messenger every day to share campaign updates, coordinate tasks, and exchange marketing assets. It's easy to use, and conversations stay organized, making it simple to track ongoing work.
What do you dislike about Troop Messenger?
The platform works well overall. I would like to see more integrations with marketing tools to make the workflow even smoother.
What problems is Troop Messenger solving and how is that benefiting you?
It has reduced the need to switch between multiple communication platforms. We can quickly discuss campaign progress, share creative files, and coordinate daily marketing activities from one place.
Read more
RP

Rashmitha P

June 18, 2026 Source: G2.com
Makes Campaign Communication Easy
What do you like best about Troop Messenger?
Our marketing team uses Troop Messenger to share campaign updates, creative files, and daily work discussions. I like that everything stays organized in one place, making it easier to keep track of conversations and shared documents.
What do you dislike about Troop Messenger?
The platform is easy to use overall, but I'd like to see a few more integrations with marketing and productivity tools.
What problems is Troop Messenger solving and how is that benefiting you?
It has simplified communication within our team. We can quickly share campaign updates, send files, and coordinate tasks without constantly switching between different platforms.
Read more
VA

Valipi A

June 17, 2026 Source: G2.com
Useful Tool for Team Communication and SEO Collaboration
What do you like best about Troop Messenger?
I mainly use Troop Messenger to communicate with our SEO and content teams. It's helpful for discussing optimization tasks, sharing progress updates, and getting quick feedback without relying on long email conversations. The interface is easy to use, so it didn't take much time to get familiar with it.
What do you dislike about Troop Messenger?
The overall experience has been good. I think the interface could be refreshed a little, and having more integrations with other marketing tools would make it even more useful.
What problems is Troop Messenger solving and how is that benefiting you?
It keeps our SEO communication organized in one place. Instead of switching between different apps, we can discuss tasks, share updates, and resolve issues much faster.
Read more
SB

Surendra Babu B

April 24, 2026 Source: G2.com
Communication Tool for technical teams
What do you like best about Troop Messenger?
As a business analyst, I prefer tools that are simple and don’t slow down work. Troop Messenger is lightweight and easy to use for quick communication with teammates. It’s useful for sharing files, updates, and small discussions during development tasks.
What do you dislike about Troop Messenger?
The UI is functional, but it could be improved a bit to feel more modern. Also, having more integrations with development tools would be helpful
What problems is Troop Messenger solving and how is that benefiting you?
It helped reduce dependency on emails and unnecessary meetings. We can quickly discuss issues, share files, and resolve small problems faster.
Read more
DJ

Deepak J

April 20, 2026 Source: G2.com
Helpful for Managing Group Assignments
What do you like best about Troop Messenger?
We used it for coordinating our group
What do you dislike about Troop Messenger?
Recommendations to others considering Troop Messenger?
assignments in college. It was easy to create groups and share updates quickly. File sharing also worked smoothly.
What problems is Troop Messenger solving and how is that benefiting you?
The design is simple, but it could be improved visually to look more updated.
Read more

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