Troop Messenger Reviews

User Rating

4.6/5 (Based on 13 Ratings)

Rating Distribution

Excellent
84.6%
Very Good
7.7%
Average
0%
Poor
0%
Terrible
7.7%

User Sentiments

User Friendly Interface, Effective Team Communication, Advanced Search Filters, Secure Platform

Limited Integrations, Mobile App Performance, Lack of Screen Annotation Feature, Complex User Actions

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Review Summary

Troop Messenger is a popular team chat and collaboration tool that receives mixed reviews from users. While it is praised for its user-friendly interface, mobile app, and robust feature set including file sharing, video conferencing, and task management, some users express concerns about its occasional glitches, limited customization options, and lack of certain advanced features found in competing platforms. Additionally, there have been reports of slow customer support response times and occasional outages.

Pros

Secure file sharing and ultrafast messaging with a simple interface.
Affordable pricing plans and flexible deployment options.
Easytouse interface with a variety of features and integrations.

Cons

Limited customer support and issues with reliability.
Lack of advanced features and difficulty accessing files offline.
Not as comprehensive as other business communication platforms.

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Reviews

Hemanth Kumar

December 8, 2025 Source: Trustpilot.com

Simple fast and business chat app

Working smoothly across all devices and it's for office chat, calls and file sharings. My team like the security and easy to find the previous conversations in a simple way.

Jagadeesh Ktm

November 17, 2025 Source: Trustpilot.com

Fast, Easy and secure team communication app

This app had became our everyday communication app with fast and easy to use for our team. Also video calls and private chat system makes collaboration smoother

Rishika

November 11, 2025 Source: Trustpilot.com

Secure office chat app

This messenger app is a secure communication app with end-to-end encryption and features of Burnout chat for confidential chats, Forkout messaging like at a time sending messages to all members at the same time. I felt this is a perfect chat tool for office purposes.

Timelapse by Billa

September 13, 2024 Source: Trustpilot.com

Level of service is outstanding…

Level of service is outstanding especially compared to our previous tools, which often lacked responsiveness. Great job troop messenger team I'm excited to see what new features you will roll out next.

Kishore T

December 8, 2023 Source: G2.com

"Troop is the best platform for Business purpose in the Market"

What do you like best about Troop Messenger?

It is the best application for remote workers. It has all rich features, easy to communicate other team members with Troop, It has all the required features like Code & files sharing, Screen sharing, Video/audio calling and many more.

What do you dislike about Troop Messenger?

Can’t find any dislikes in the Troop messenger.

What problems is Troop Messenger solving and how is that benefiting you?

Location tracking, this is next level feature, with the help of this we can track the location of the other employees.

Varsha G

December 8, 2023 Source: G2.com

"Complete team collaboration Tool."

What do you like best about Troop Messenger?

I like the overall experience with Troop messenger, There are many cool emojis that makes communicate much funny. Overall a great communicate tool for team chat.

What do you dislike about Troop Messenger?

From 1 year we are using Troop Messenger, as of now we haven’t found any issues with Troop.

What problems is Troop Messenger solving and how is that benefiting you?

Burnout feature: This is an amazing feature I never saw this feature in any other chat application, by this feature can share the confidential information, and that information is able to based on our selected time, I just loved this feature.

Anonymous User

May 31, 2023 Source: G2.com

"With Troop Messenger, Distance is no longer a barrier"

What do you like best about Troop Messenger?

Using Troop Messenger in my office has been a worthwhile experience. The platform offers top-notch user-friendly solutions which ensure bulk instant messaging, group audio-video calling, greater security for data, etc.

Our journey so far with using Troop Messenger has been an exciting and satisfying one. Its stellar features are novel and unparalleled. Sharing files and screen sharing amongst co-workers has never been easier.

Troop Messenger is taking group chat to another level, thus recreating face-to-face meetings at a distance.

We are over the moon about everything Troop has done for us! With Troop Messenger, team collaboration has never been this easier!

What do you dislike about Troop Messenger?

I am still to encounter any difficulty as far as Troop Messenger is concerned.

What problems is Troop Messenger solving and how is that benefiting you?

It is solving the problem of in-person meetings and the inability of people to meet every day. It has increased productivity and time management. Indeed, it has improved the performance as workers do not have to carry physical files from one place to the other.

Hebah Patel

September 26, 2022 Source: Trustpilot.com

Best than other chat apps

With all due respect, other chat apps were never accommodating, whereas Troop Messenger always introduces new features in a proactive manner. It is the greatest business chat app I have ever used in my profession. Every domain can use this tool, and the support staff can modify it to meet our needs. The support and services are excellent, which I couldn't say for our old tools' lack of promptness. Wonderful job, Troop Messenger and Team. I look forward to seeing a lot more intriguing features in your upcoming versions.

Shaik Imran

August 3, 2022 Source: Trustpilot.com

Best tool

Unlike our prior tool, which completely failed us, Troop Messenger helped us accomplish our goals and maintained communication amid a pandemic. We communicate using Troop Messenger instead of email since it is more effective.

Md. Asloob Alam

July 28, 2022 Source: Trustpilot.com

Best team communication tool

Troop Messenger is simple to use and has a comfortable feel. Since we are accustomed to using other tools, there is no learning curve required at all to using this one. I can communicate with employees using this service, share updates, send my team unusual images, and offer funny comments, GIFs, and replies.

Troop Messenger Reviews

User Rating

Rating Distribution

User Sentiments

Do You Use Troop Messenger?

Review Summary

Pros

Cons

Hemanth Kumar

Jagadeesh Ktm

Rishika

Timelapse by Billa

Kishore T

Varsha G

Anonymous User

Hebah Patel

Shaik Imran

Md. Asloob Alam

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