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Torii Reviews

User Rating

4.9/5 (Based on 364 Ratings)

Rating Distribution

  • Excellent

    92.9%
  • Very Good

    6.3%
  • Average

    0.6%
  • Poor

    0.3%
  • Terrible

    0%

Do You Use Torii?

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Review Summary

User reviews highlight Torii as a powerful SaaS management platform, praised for its ease of use and automation capabilities. Users appreciate its ability to discover shadow IT, track licenses, and streamline onboarding/offboarding processes. While some note limitations with API integration and reporting, overall satisfaction is high, with users finding Torii a valuable tool for reducing costs and enhancing security. However, some users express a desire for greater customization in workflows and reporting, and increased API flexibility.

Pros

  • Tori simplifies SaaS management with a centralized platform, bringing visibility to your tech stack.
  • Automations save time and streamline user onboarding and offboarding processes.
  • Tori helps identify unused licenses and potential cost savings, improving your SaaS spend.

Cons

  • Some integrations may require a higher subscription plan, which is not Tori's fault.
  • The platform is still under development, so some features may be limited.
  • While Tori excels at automation, some tasks may still require manual input.

AI-Generated from the text of User Reviews

Reviews
VS

Verified User in Computer Software

August 12, 2026 Source: G2.com
Torii: controllo totale su SaaS, contratti, budget e rinnovi in un’unica piattaforma
What do you like best about Torii?Torii has become an essential tool for our daily SaaS management. Its true strength lies in the ability to centralize all company tools into a single, simple, and intuitive platform. For each software, we can upload contracts, track expenses, accurately monitor renewal deadlines, and assign a well-defined manager for each application. This way, we avoid unwanted renewals and always maintain complete control over both deadlines and the budget.What do you dislike about Torii?The interface and management logic are truly excellent. As with all SaaS Management tools, a brief initial setup phase is necessary to correctly map all contracts; however, once in operation, it saves a lot of time and makes management much smoother.What problems is Torii solving and how is that benefiting you?Solve at the root the problem of "shadow IT", fragmented costs, and the loss of contract traceability. It also allows for managing the onboarding of new colleagues and, even better, the offboarding, helping to identify the tools from which it is necessary to remove departing colleagues.
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VA

Verified User in Marketing and Advertising

July 29, 2026 Source: G2.com
Streamlined Implementation That Delivers Impact from Week One
What do you like best about Torii?Torii has a very streamlined process to hit the ground running and implement high-impact tools in little time. What do you dislike about Torii? Recommendations to others considering Torii?The implementation team is very invested in making the most out of the tool from week 1.What problems is Torii solving and how is that benefiting you?Torii integrates to many platforms but there are a few that are not yet connected. Hopefully they will include many more in the future and they offer API integration as well.
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VU

Verified User

July 23, 2026 Source: G2.com
Effortless Automation, User-Friendly Interface
What do you like best about Torii?I love using Torii for automating workflows at work, especially for tasks like onboarding, offboarding, and syncing with apps like Bamboo, SAP Concur, Salesforce, and Google. The UI of Torii is very user-friendly, making it easy to navigate and find what I need quickly. Additionally, the initial setup was straightforward and easy, and I found the documentation to be good.What do you dislike about Torii?I find that it sometimes takes too long to sync different apps like Bamboo, and I also notice that there isn't much detail available on the log level when a workflow fails.What problems is Torii solving and how is that benefiting you?I use Torii to automate workflows, like onboarding and offboarding, and to sync with apps like Bamboo, SAP Concur, Salesforce, and Google.
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HK

Hen K

July 23, 2026 Source: G2.com
Effortless Offboarding and Fast Onboarding with Torii
What do you like best about Torii?I basically like everything about Torii. I wish I had more time to build more things with it and use more modules. I also appreciate the updates in the product. Plus, the onboarding was incredibly fast, probably the fastest I've ever experienced.What do you dislike about Torii?When syncing data from apps to Torii, it's challenging to retrieve non-standard fields. I'd like the option in any integration to map fields from the app to custom fields in Torii.What problems is Torii solving and how is that benefiting you?I use Torii for offboarding, reducing manual operations.
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VU

Verified User

July 23, 2026 Source: G2.com
Intuitive SaaS Management with Stellar Visibility
What do you like best about Torii?I use Torii to manage our apps and appreciate having our own tech audit to avoid shadow IT. I find it incredibly useful for getting visibility, as it helps me see who is using Torii, which is super important. I love the recommendations it makes on who should be offboarded to free up space and budget. Torii's intuitive interface and the ability to integrate it with almost everything is amazing. The seamless initial setup experience stood out, as I followed the steps from an email sent by our admin team. Lastly, I love the current webinars and look forward to exploring more capabilities through Claude.What do you dislike about Torii?Right now, I think it's the part where it can't integrate with CultureAmp yet, but that's not a biggie. I'd love to have more contracts and licenses features as it's very connected to my role. Maybe there already are, but I haven't discovered it yet. I also love the current webinars; maybe an onboarding for contracts could help me out?What problems is Torii solving and how is that benefiting you?I use Torii to manage our apps, providing visibility on who uses them and helping avoid shadow IT. It recommends offboarding users to free up resources, aiding in tech auditing. The integration capability is fantastic, making it a potential control center for our tools.
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VS

Verified User in Computer Software

July 23, 2026 Source: G2.com
Excellent Shadow-IT Visibility, Easy UI, and Responsive Support
What do you like best about Torii?The two things I like most about Torii are its shadow-IT visibility and the support from the team. UX/UI is easy too.What do you dislike about Torii?Sometimes there are bugs, but the support team is quick to fix them. Lacking a bit of reporting features, but now it is more possible with MCP.What problems is Torii solving and how is that benefiting you?Shadow IT, spend per app across different entities, and better visibility with the possibility to plan centralised solutions, which we did not really have any option to see before. Easier offboarding, saving on removing offboarded people from old accounts.
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CR

Caleb R

July 22, 2026 Source: G2.com
Automated SaaS Discovery That Finally Delivers a Real Source of Truth
What do you like best about Torii?The automated SaaS discovery is what sold me. Torii pulls from our finance and SSO systems and surfaces every app people actually use, including the shadow IT that never went through procurement, so I finally have one real source of truth instead of piecing spend together from expense reports.What do you dislike about Torii?The workflow builder has a real learning curve, and getting the automations set up the way I wanted took more trial and error than I expected. A few of the integrations are also shallower than the marketing suggests, so the data depth varies depending on the app.What problems is Torii solving and how is that benefiting you?Torii solved our visibility problem. We didn't have a reliable picture of what SaaS we were running, who was using it, or what we were spending, so renewals and license counts were mostly guesswork. Now I can see actual usage and spend in one place, which means we cut unused licenses, catch shadow IT early, and go into renewals with data instead of hunches.
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VS

Verified User in Computer Software

July 17, 2026 Source: G2.com
Torii Centralizes SaaS Management with Seamless Integrations and Smart Automation
What do you like best about Torii?What I like most about Torii is how effectively it centralizes our entire software footprint and replaces manual overhead with smart automation. It has transformed our operations in three major ways. What do you dislike about Torii? Recommendations to others considering Torii?Great integrations and a seamless UI: The integration ecosystem is extremely strong. Torii connects deeply with our core stack—including our HRMS, identity providers, and finance tools—right out of the box. Data ingestion is automatic and highly reliable, so we always have a real-time, accurate view of users and entitlements without dealing with buggy connections or resorting to manual CSV uploads. What problems is Torii solving and how is that benefiting you?
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BM

Brian M

July 16, 2026 Source: G2.com
IT, SaaS Contract Management, Spend, License Utilization and contract rightsizing Torii: An IT Game Changer
What do you like best about Torii?Torii has been a game changer since I was an early adopter in 2018. I have been using it in every company since and it transforms how I think and manage IT. What do you dislike about Torii? Recommendations to others considering Torii?Shadow IT is a real issue and having deep visibility into who is using which SaaS, approved or not, is immeasurably helpful beyond the data Torii provides. What problems is Torii solving and how is that benefiting you?
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VC

Verified User in Hospital & Health Care

July 15, 2026 Source: G2.com
Easy UI, Powerful Visibility, and Responsive Support
What do you like best about Torii?The UI is easy to navigate and laid out well. Being able to export at any time for our accounting/finance team is a real plus. The browser extension, and the way it works with most of the APIs, helps us get better insight into our usage. When we’ve had issues, their support has been quick and responsive. Overall, it gives us clear, powerful visibility into who is using what, which is genuinely helpful. It also helps us cut back on applications that aren’t being used. The renewal reminders are another great feature and make it much easier to stay on top of everything.What do you dislike about Torii?I wish they offered better insight into Adobe usage without requiring the Enterprise version of the application. I’m not sure whether this is a limitation of the application itself or of Torii.What problems is Torii solving and how is that benefiting you?Shadow IT — by helping us identify it, we’re able to uncover more of it across our environment.
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SaaSworthy may receive compensation from some vendors featured on this page. This does not influence our editorial evaluation or ratings. [email protected]

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