ThousandEyes

About ThousandEyes

ThousandEyes is a digital experience monitoring platform helping IT organisations with network infrastructure, internet performance mapping and application delivery troubleshooting. The platform allows users to get access to internet-scale visibility across thousands of global monitoring vantage points for a 360° view into digital services. Moreover, page loading and multi-step transactions functionalities present within the same, helps users emulate real customer like experiences in real-time. ThousandEyes brings multi-protocol tests (FTP, HTTP, SIP, RTP, DNS) within a unified portal that can measure the availability as well as response times of services based on individual networks. Along with that, the DNSSEC validation and DNS tracing protocols made available within the software ensures essential DNS services as expected. Users can also depend on ThousandEyes to get an integrated view of multiple services and networks that collectively form the best customer experience. The software also includes patented cross-correlation algorithms with interactive visuals making it easy for IT organisations to take appropriate action, isolate problems, plan service rollouts and resolve issues faster.

Screenshots & Videos

Pricing

Free Trial Not Available
ThousandEyes Offers Custom plan.
View Detailed Pricing

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)

API Support

Available

Modes of Support

24/7 (Live rep), Online

ThousandEyes Features

Show Feature Explanation

Synthetic Transaction Monitoring

To analyze the end-user level transaction process for optimal performance.

Performance Analysis

Helps to analyze the performance of business and database management using some metrics

Dashboard

A digital insight of reports and other workings on a single screen

Behavior Management

A behavior tracking tool that facilitates fostering positive student attitude/ behavior

Multi-Protocol

Supports more than one network protocol that defines and govern network communication

Server Monitoring

Helps monitoring server's system resources like Network, CPU Usage, Memory Consumption, I/O, etc. to facilitate offering a better customer experience

Reports

Comes with reporting capabilities and features custom pre-built reports

Performance Management

Helps to train, motivate, build accountability to the workforce and measure their outcomes on a timely basis

ThousandEyes Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

Test Units Custom

Features

Application-aware network monitoring
Web app monitoring (HTTP, FTP, Browser)
DNS monitoring
BGP route monitoring
VoIP/UCaaS monitoring

Endpoints Custom

Features

User session details with granular waterfall view
Network path visualization
WiFi AP, SSID and Signal Strength
VPN Gateway, Proxy and DNS Server monitoring

Disclaimer: The pricing details were last updated on 19/08/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about ThousandEyes Pricing.

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ThousandEyes Reviews

User Rating

4.7/5 (Based on 172 Ratings)

Ratings Distribution

Excellent
69.2%
Very Good
28.5%
Average
1.7%
Poor
0%
Terrible
0.6%

Do You Use ThousandEyes?

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Review Summary

ThousandEyes is generally well-received by users, earning praise for its real-time visibility, comprehensive monitoring capabilities, and intuitive interface. Reviewers also appreciate its scalability, customizable dashboards, and proactive alerting system. However, some users have reported occasional performance issues, limited integration options, and a steep learning curve. Overall, ThousandEyes is considered a valuable tool for network monitoring and troubleshooting, providing users with actionable insights to optimize their network performance.

Pros

Provides realtime visibility into network performance and application availability.
Helps identify and troubleshoot network issues quickly and efficiently.
Enables proactive monitoring and analysis of network and application performance.
Offers customizable dashboards and reports for tailored insights.