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Soffront CRM Reviews

User Rating

4.8/5 (Based on 47 Ratings)

Rating Distribution

  • Excellent

    85.1%
  • Very Good

    10.6%
  • Average

    0%
  • Poor

    4.3%
  • Terrible

    0%

Do You Use Soffront CRM?

Write a Review
Reviews
PG

Priscilla G

January 28, 2026 Source: G2.com
User-Friendly CRM with Excellent Support, But Needs Speed Improvements
What do you like best about Soffront?I like the user-friendly format of Soffront, which makes it easy to navigate. I'm able to track notes made by my reps and any personal identifiable information needed for clients. The initial setup was great as all my questions were answered.What do you dislike about Soffront?I think the speed could be improved.What problems is Soffront solving and how is that benefiting you?I use Soffront to track clients. It lets me track payments and past assistance to clients, and manage notes by my reps and any PII needed.
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VS

Verified User in Consumer Services

July 3, 2025 Source: G2.com
Very user friendly
What do you like best about Soffront?User friendly and easy to navigate with What do you dislike about Soffront?I find it extremely difficult to track leads. What problems is Soffront solving and how is that benefiting you?Organzation
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SK

Sandeep K

October 2, 2022 Source: G2.com
"Increase sales"
What do you like best about Soffront?

Analytics is one of the best feature of Soffront. If you are looking for an ideal CRM for your team, Soffront is one of the best option. The UI &UX. is also amazing.

What do you dislike about Soffront?

They can work a bit on AI & ML. Capabilities and by adding these I believe we should be able to add attributes as per our requirements and it can make sense to users.

What problems is Soffront solving and how is that benefiting you?

Soffront is the best CRM service provider for SME. The small business enterprises face the challenges of having inadequate value of money but with Soffront you will get the right value of money

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SK

Sandeep K

October 2, 2022 Source: G2.com
The small business enterprises face the challenges of having inadequate value of money but with Soffront you will get the right value of money Increase sales
What do you like best about Soffront?Analytics is one of the best feature of Soffront. If you are looking for an ideal CRM for your team, Soffront is one of the best option. The UI &UX. is also amazing.What do you dislike about Soffront?They can work a bit on AI & ML. Capabilities and by adding these I believe we should be able to add attributes as per our requirements and it can make sense to users.What problems is Soffront solving and how is that benefiting you?Soffront is the best CRM service provider for SME.
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JM

Jerry M

December 19, 2018 Source: G2.com
"User friendly "
What do you like best about Soffront?

The simplicity and user friendly platform

What do you dislike about Soffront?

The inability to interact with other platforms

What problems is Soffront solving and how is that benefiting you?

Avoe to assist clients issues

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AU

Anonymous User

April 18, 2018 Source: G2.com
"Very user friendly "
What do you like best about Soffront?

User friendly and easy to navigate with

What do you dislike about Soffront?

I find it extremely difficult to track leads.

What problems is Soffront solving and how is that benefiting you?

Organzation

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AU

Anonymous User

November 4, 2016 Source: G2.com
"WOWZERS!"
What do you like best about Soffront?

The product is very simple to use and customize. The customer support is amazingly AWESOME!!

What do you dislike about Soffront?

At this time I cannot find any aspect which I dislike.

What problems is Soffront solving and how is that benefiting you?

Soffront is solving my CRM challenges with an easy and simple solution!

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CD

Cheryl D

September 29, 2016 Source: G2.com
"Thank you for precise help. "
What do you like best about Soffront?

I like the completion of installing the system. The staff is generous with knowledge and patience. I am not a patient computer person

What do you dislike about Soffront?

It's all good..I needed to settle down to work on my business.

Recommendations to others considering Soffront:

Try it

What problems is Soffront solving and how is that benefiting you?

I am able to connect with each customer quickly and accurately.

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AU

Anonymous User

September 15, 2016 Source: G2.com
"Great tool."
What do you like best about Soffront?

Easy to use and endless capabilities moving into marketing.

What do you dislike about Soffront?

Nothing at this point, will have more experience in the future.

Recommendations to others considering Soffront:

I do tinis.

What problems is Soffront solving and how is that benefiting you?

Documentation of everything and having a system to follow for sales and marketing.

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HH

Howard H

September 1, 2016 Source: G2.com
"Very Happy"
What do you like best about Soffront?

I like how easy it is to perform the daily tasks.

The software is set up perfectly for what I need.

Ryan does an excellent job of following up even without a request of information.

What do you dislike about Soffront?

I haven't found anything I dislike.

So far this software has been quite fluid

What problems is Soffront solving and how is that benefiting you?

better flow from start to finish for keeping my tasks in line.

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