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SOCi Reviews

User Rating

4.9/5 (Based on 4,576 Ratings)

Rating Distribution

  • Excellent

    91.5%
  • Very Good

    5.9%
  • Average

    1.5%
  • Poor

    0.9%
  • Terrible

    0.2%

User Sentiments

User-friendly Interface, Ease of Scheduling Posts, Comprehensive Reporting Features, Extensive Social Media Platform Integrations

Occasional Software Bugs, Limited Instagram Functionality, Inconsistent Metric Reporting, Occasional Social Media Account Disconnections

Do You Use SOCi?

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Review Summary

Overall, users have expressed mixed opinions about the product's features, customer support, and overall usability. While some users appreciate its ease of use and comprehensive features, others have encountered technical difficulties, limited customization options, and occasional glitches. Customer support has received both positive and negative feedback, with some users praising their responsiveness and helpfulness, while others have experienced delays and unsatisfactory resolutions. Despite these criticisms, many users acknowledge the product's potential and believe that it can be a valuable tool for managing social media and marketing efforts.

Pros

  • Unifies social media accounts and automates posting.
  • Comprehensive analytics for measuring campaign performance.
  • Intuitive user interface and straightforward setup process.
  • Streamlines social media management, saving time and resources.

Cons

  • Absence of advanced features like post scheduling or influencer management.
  • Occasional glitches in posting or analytics, requiring manual intervention.
  • Limited customization options for social media posts, affecting branding.
  • Customer support could be more responsive and proactive in addressing issues.

AI-Generated from the text of User Reviews

Reviews
VC

Verified User in Hospital & Health Care

October 26, 2026 Source: G2.com
Media Management and reports Streamlined Social Posting and Reporting, with a Few Workflow Hurdles
What do you like best about SOCi?The ease of use is by far hands down the best part of SOCi.What do you dislike about SOCi?The Post now feature only allowing 30 minutes for the Admin to approve the post before being removed from the queue is waaaaaaay too short of a time frame.What problems is SOCi solving and how is that benefiting you?Social
Read more
VE

Verified User in Commercial Real Estate

October 23, 2026 Source: G2.com
A Easy to work with
What do you like best about SOCi?Trainings to use are very helpful, accessibility is great.What do you dislike about SOCi?Seems like a lot of things to have to do, where it would be nice to have some of these functions and how-to's be consolidated.What problems is SOCi solving and how is that benefiting you?N/
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VF

Verified User in Health, Wellness and Fitness

October 22, 2026 Source: G2.com
All Our Reviews, Effortlessly Centralized
What do you like best about SOCi?.I love that it does the work for me and puts all reviews in a centralized platformWhat do you dislike about SOCi?So far, I have nothing bad to say about itWhat problems is SOCi solving and how is that benefiting you?I dont have to manually chase down reviews for each platform
Read more
WH

William H

October 22, 2026 Source: G2.com
Plan a Month of Social Content in One Click
What do you like best about SOCi?I like how easy SOCi makes it to automate and manage my everyday social media. I can schedule and plan my content for the week, respond to reviews, and post multiple things. I can plan out a whole month of content with one click. I like being able to run marketing campaigns from one place. I use the SOCi Planner almost every day, and I love the Rewrite with Genius AI feature because it makes my posts perfect with the right hashtags. Posting individually to Facebook, Google My Business, and Instagram used to take hours, but now it’s all refined within 30 seconds. Setup took no time, and the training was straightforward and easy to understand.What do you dislike about SOCi?nothingWhat problems is SOCi solving and how is that benefiting you?I find SOCi makes automating our everyday social media easy. With one click, it organizes and manages everything, and I can easily schedule and plan my content for the week and respond to reviews.
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VU

Verified User

October 22, 2026 Source: G2.com
Easy, Centralized Social Posting Across Platforms
What do you like best about SOCi?SOCi gives me a central place to handle our linked media platforms. Since I only help periodically, it helps me stay on top of things and post across multiple platforms. I like being able to see on a calendar when our franchise and local office plan to publish posts, which helps us optimize the posting timeline. The calendar is useful for planning posts, and the initial setup was very easy.What do you dislike about SOCi?nothing so farWhat problems is SOCi solving and how is that benefiting you?I use SOCi as a central place to handle all our linked media platforms.
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DC

Deborah C

October 22, 2026 Source: G2.com
User-Friendly Platform with Seamless Canva Integration
What do you like best about SOCi?I use SOCi for all my work needs and find it awesome for communicating with the public. It's user-friendly, and I love the addition of Canva, which enhances my experience. The integration with Canva allows me to sign into my account and use what I've created, which I love. The AI tool in SOCi is also something I find very beneficial. Lastly, the initial setup was super easy, which I greatly appreciate.What do you dislike about SOCi?When looking past photos up it would be nice if they were more organized.What problems is SOCi solving and how is that benefiting you?I use SOCi to create a calendar of social media posts. It's user-friendly and integrates with Canva, making it easy to incorporate my designs.
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AU

Anonymous User

October 21, 2026 Source: G2.com
SOCi works
What do you like best about SOCi?SOCi has expanded my use of social media. Excellent tool. Highly recommend itWhat do you dislike about SOCi?It takes effort to setup. However once you have it up and running it becomes excellentWhat problems is SOCi solving and how is that benefiting you?Setup
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VU

Verified User

October 21, 2026 Source: G2.com
Smooth Social Media Insights at a Glance
What do you like best about SOCi?I like SOCi’s pretty smooth interface for the person who runs our accounts. I can see engagement from posts and trends in activity, and the home office team can get a quick snapshot of engagement numbers. It helps us see how our message reaches followers, mostly residents, and non-followers, including potential residents and community members. I found the initial setup very straightforward.What do you dislike about SOCi?Nothing at this time.What problems is SOCi solving and how is that benefiting you?I use SOCi to manage our social media and see post engagement and activity trends. It gives our home office team a quick snapshot of engagement numbers and shows how our message reaches followers and non-followers.
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YV

Yolanda V

October 21, 2026 Source: G2.com
Easy-to-Use Marketing That Drives Traffic and Leases
What do you like best about SOCi?I love how SOCi is so friendly and the tools it offers. I love everything it has to offer and share for my residents and prospects, and the marketing is excellent. I also found the initial setup to be very easy.What do you dislike about SOCi?Just a little bit more user friendly.What problems is SOCi solving and how is that benefiting you?SOCi helps by providing given prices, information, sending pictures, logs, and everything needed for advertising apartments. It makes everything ready, prelabeled, and pre-done for my properties, making it user-friendly for residents and professors.
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VE

Verified User in Real Estate

October 19, 2026 Source: G2.com
Clear Post & Engagement Analytics—and a Great Start with SOCI
What do you like best about SOCi?I really like that you can see all of the analytics from your posts and engagements on SOCI.What do you dislike about SOCi?I personally don't have any downsides to SOCI. I am also still learning how to use SOCI but so far, I like it!What problems is SOCi solving and how is that benefiting you?SOCI allows me to post to my works social media, see all of the activity in one place, and keep track of all my posts.
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SaaSworthy may receive compensation from some vendors featured on this page. This does not influence our editorial evaluation or ratings. [email protected]

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