Home/Natural Language Processing (NLP) Software/SnatchBot
Updated on: March 1, 2021
What is SnatchBot ?

SnatchBot

Smart Chatbots for Multi-channel Messaging
(43 Ratings) Write Review

SnatchBot is a chatbot creation platform that enables organizations to weave together messaging experiences across multiple channels. All the chatbots are powered by robust administrative infrastructure and enterprise-grade security. Chatbots are fueled via AI and Machine Learning and can then be easily published on mobile devices and chat services. These include the likes of Facebook Messenger, Line, Telegram, SnatchApp, and Skype among others. Chatbot creation does not involve any coding or technical skills and can be created within two versions - bots and human hybrids. Bot conversations can be designed to be simple, multiple-choice interaction, or based on action buttons. They can then be published across various platforms once they are ready. This makes it relevant for industries like Airlines, IT, Education, Insurance, etc. One of the best features of the tool is the coveted ability to access unlimited bots and messages along with premium support.

SnatchBot Technical details

Support Online Customer Type Large Enterprises Medium Business Small Business
API Location / Phone Number Herzliya, Israel / +972 3-970-7005
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Category Natural Language Processing (NLP) Software

SnatchBot Pricing

Pricing ModelFreemium , Subscription
Snatchbot
Free

Features

  • Unlimited Free Bots
  • Unlimited Free Messages
  • Unlimited Support : Facebook Messenger, Slack, Viber, SnatchApp, Skype, Slack, Twilio, Line, Email, API
Pro
$30

Starts at $30

Features

  • Includes features of Free plan

For further details, contact the vendor.

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Disclaimer: The pricing details were last updated on 15/02/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

SnatchBot FAQs

The pricing for SnatchBot starts at $30.00. SnatchBot has a single plan:

  • Pro at $30.00.
    • SnatchBot also offers a Free Plan with limited features.

      Learn more about SnatchBot pricing.

Yes, SnatchBot offers a free plan.

Learn more about SnatchBot pricing.

Yes, SnatchBot provides API.

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SnatchBot Reviews

OVERALL RATING
4.7
Based on 43 Rating(s)
Rating Distribution
  • 90.6 %
  • 9.4 %
  • 0 %
  • 0 %
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Source : g2crowd.com
(Reviewed on 23 May 2019)
"Great Tool for commmunication"

What do you like best?

I was looking for something like SnatchBot. Because I have no coding knowledge, I was struggling to create and deploy chatbots for my company and SnatchBot bot building platform has really helped me on this.

What do you dislike?

I guess no one can dislike SnatchBot platform, at least I can’t.

Recommendations to others considering the product:

I am deploying chatbots on several channels such as on Line by using SnatchBot. It is amazing and so, I recommend it.

What problems are you solving with the product? What benefits have you realized?

Line chatbots that I deployed by using SnatchBot platform are simply amazing as it has easily solved the communication gap between my employees and helped them to work in unison.

...more
Source : g2crowd.com
(Reviewed on 06 September 2018)
"Helps me to have a more personal touch with my customers and my work team."

What do you like best?

The recent update is totally amazing, the new interface is very attractive and modern, love that they work on improving their image. My favorite thing from SnatchBot are the squares of information that it has on dashboard, giving me a summary of my activity in the software like messages exchanged, message by channels, bots used and recent messages, getting updated inmediately when entering the program, as well as being able to know my communication rhythmn and keeping a control over them. Also, I love the specific of the reports, filtering the information to get what I need, offering different ways for me to extract that information and share it with some colleague or partner. Training NLP's is simple, and can be very specific specially thanks to the clever option of train and entity or an intent NLP, expanding my chances of having more fluid and limitless communication with outsiders customers. It is very useful for me to have several social networks to connect with my customers, so I can adjust to the their frequent channels, having a more personal contact.

What do you dislike?

My only probem with this software is that it can be complicated to use for the first time, there are a lot of tools to use and some can be confusing without a previous tour on how to use them, they could integrate some explanatory tour on how to start using correctly all the options offered, so people would be more inceived to use the software and not give up. But other than that, it works great, I have no complaints about functioning.

Recommendations to others considering the product

I would recommend SnatchBot for the simple reason of how quick, easy and updated the communication between your company and your clients can be. You can connect directly with your clients trough several channels, so you can have a more personal touch and talk with customers.

What business problems are you solving with the product? What benefits have you realized?

SnatchBot has benefited the company, having enabled and opened a channel trough which can get in direct contact with our customers, making them feel part of the company since their opinion is important to keep us innovative and correct errors, managing to compete and excel in a field as broad as the food markets. It has also saved us time and money, since the opinions of the customers are via internet, we completely eliminated the paper surveys delivered in person, saving money and paper since we do not have to print those surveys, nos we can make a real-time balance accord to the messages that we receive fro mour clients, being able to have actual control over the communication. SnatchBot really made a difference in the company.

...more
Source : g2crowd.com
(Reviewed on 09 August 2018)
"Helps me to frequently review all aspects of our communication with customers."

What do you like best?

I really like of SnatchBot the ease of managing different chats connected to different platforms in one place, it saves time in responding individuallyfrom each one of the apps. The Natural Language Processing tools are great, helps us to have a more intuitive and fluid communication and to have limitless way to communicate with external customers, of this I like that exist pre-trained models but I also can personalized it to my specific needs and train new ones. The broadcast tool is very helpful when we need to send a short and general message to all of our suscribers or to the company in general. I like that for free I can construct several chatbots but the prices are not too high for what it offers. The microblogs are great, helps us to have a specific and little community inside the program, also I love realibility and the compatibility it has to connect with many channels.

What do you dislike?

I think they should implement other payment systems, because PayPal is a great way to pay but not everyone has one account there or maybe it's more easy straight paying with a creditcar. I think they should amply that possibilities and much more people would want to start a trial in the software.

Recommendations to others considering the product

I recommend SnatchBot to companies that need a more specific and personal way to stay in touch with clients and customers without wasting money and time on difficult and expensive connection programs. This software has all you need, is easy, is cheap, it has exceptional communication tools and everybody would be able to use it.

What business problems are you solving with the product? What benefits have you realized?

When working with food products, direct contact with customers is totally important because of the competition that exists in the field, having us to be closer with customers to incorporate all their suggestions and correct problems that may be happening. That said, SnatchBot is the popular communication platform in the company, I can easily set up several chatbots that I can also connect to different social media, achieving more reach and greater versatility when communicating directly with customers. It has benefited me (us to the point that surveys or printed surveys are no longer used in the company, we get much more personal treatment with SnatchBot when we get directly to the client, we can even more personally promote the events of the Super King Foods community, without spend time or moeny on too elaborate promotions, but still having the same impact. Within the company has also benefited us all because the suggestions of employees, coworkers and even group communication is much more fluid and practical. We can share images, files, audios, achieving complete communication between those involved in the brand and us.

...more
Source : g2crowd.com
(Reviewed on 24 June 2018)
"Communication is really good with SnatchBot!"

What do you like best?

-SnatchBot lets me connect with a lot of other softwares like Skype and Messenger.

-We don't have have knowledge about coding to create a chatbot.

-Fully customizable.

-I can connect with my coworkers and communicate in the best way.

What do you dislike?

There is nothing I dislike about SnatchBot, it's a great software that has solved so many problems in my company.

Recommendations to others considering the product

If you're having trouble with communication in your company, then this software is for you.

What business problems are you solving with the product? What benefits have you realized?

Everything is more efficient because we can easily communicate between each other. Communicating with our clients is always important because we are a construction business and we need to hear opinions from our clients. With SnatchBot, it makes everything easy and we can solve any problem.

...more
Source : g2crowd.com
(Reviewed on 21 June 2018)
"Best way to communicate. "

What do you like best?

I love the I can connect with nowdays apps like skype, messenger and line, that makes it more update to these days, the response time is very fast and efficient, now is more easy for us to communicate inside the company. I can create all the chatbots that I want, and customize it into the topic or channel that I need, so chatbot is like the chameleon of communication, becuase it adapts to any way that you want to speak and communicate.

What do you dislike?

At first sight the software can look confusing, and difficult to use, it would be nice if Snatchbot simplify their look a little.

Recommendations to others considering the product

If you want to improve the way that you communicate with your personal, you should really try this software, is an amazing software to speak! Give it a try, it really worth it.

What business problems are you solving with the product? What benefits have you realized?

Snacthbot allows me to create a better way to communicate in the workplace, now we connect from multiple apps like messenger, skype and line (which are what we use the most so we create chatbots for specific tasks or assignations, or to share important announcements or information about the company. We even have a chatbot, to talk person to person with the customers, to solve their problems, or help them with some information. So, yes, In other words our communication now is more clear and fluide.

...more
Source : g2crowd.com
(Reviewed on 18 June 2018)
"SnatchBot rocks!!!"

What do you like best?

First of all, I love that SnatchBot can be launched on different channels like messenger, gmail, skype, etc, so we have more opportunity to reach everyone in the company. . I like the fact that I can train my own NLP models for the analysis, because I can set them up for specific activities, the pre-trained NLP's are very good as well, but they are very general, but for specific work, helps a lot that I can set up the NLP to adapt it to my needs. I love how complete this software is, the support that they offer you it's very effective, it's quick and helpful. It is easy to manage, I like that I can built chatbots on an easy and free way, this is a software where you can do a lot without spending much money.

SnatchBit it's just a great tool to share documents, videos, images, files and chat to be constantly communicate with my team.

What do you dislike?

I don't have anything bad to say but If I could suggest something, it would be to include more trained NLP's, make more that be less general, because training NLP's can take time, not much time, but it can, I think it just would make the use of this software more quick.

Recommendations to others considering the product

I would recommend SnatchBot for the only reason of communication, you would not find any tool like this, with such complex but at the same time easy functioning, you can do multiple communicative task and also have the opportunity to visualize your company's finances. It's just all in one, give it a try!!

What business problems are you solving with the product? What benefits have you realized?

It has brought me a lot of benefits, but the most general of them is that in my company we have improved the communication, even we are far from each other, I can set up a chatbot and quickly talk to them to solve problems, but it doesn't just fixed our communication problems inside the company, with our clients we've been connecting more in the past few months and be in touch so we can also take care of the customers needs and suggestions.

On a more technic way, SnatchBot helped us to increase our sales in a big way, as well as it has cooperate to increase the clients engagement, since it has various channels to connect with, we reach out the potential customers on different social media, so we catch and earn new clients. We have faster answers about anything, we analyse our sales and organize the whole company with this software. Totally amazing.

...more
Source : g2crowd.com
(Reviewed on 09 June 2018)
"The best way to comunicate. "

What do you like best?

I love that this is a very easy way to connect with the people around you in a company, trough this creative way of chating. I can share documents, videos, and images with Snachbot, and also the chatbots that adapts to any request that I want. I can connect with a large number of channels without any problem and share any information, is very user-friendly and easy to use, and all this benefits are for free.

What do you dislike?

Nothing bad with Snatchbot, instead problems, it bring me a lot of benefits since I've been using it.

Recommendations to others considering the product

I recommend this software to improve the way that you comunicate with your co-workers or customers, Snatchbot is very user-friendly and practical, and is the best way to comunicate inside and outside the company.

What business problems are you solving with the product? What benefits have you realized?

Snatchbot allows me to create a very easy and practical way to communicate with all my co-workers at work, thanks to his very fast response way. I love that I can create different chatbots to specifics situations, I have one for example that I use to schedule dates with our customers, or my bussiness partners, so is more easy for us to organize meetings.

...more
Source : g2crowd.com
(Reviewed on 20 May 2018)
"The perfect tool for communication on a company."

What do you like best?

SnatchBot it is really awesome software, I like so much that besides of all the communication tools it has, it is not difficult to use and to adap it at all. I also like the simple interface of the program. My favorite tools to use are: the chat feauture, it is awesome how I can be connect with my co-workers without the need of being present, we can talk, schedule things or even resolve issues by this easy chat, it makes more dynamic the team-work. I like how we can set up updates to keep others or ourselves inform on maybe projects or anything respect to the company. I love the connectivity and compatibility it has to connect with several channels it doesn't limit itself. The microblogs are helpful to be aware and to inform on every aspect of an issue or a new idea. I also enjoy the pre-trained NLP models, and I appreciate that they are given without charges, so offers a great tool by free. The versatility it's awesome as well, I can open the bot on various software without the need of creating a new one everytime I enter.

Stuff like the calender, the task management keeps the work organized and focus, I just love this software and I think it's a tool of communication that every company should have.

What do you dislike?

Until now I haven't had a problem with this software, it works very well, it doesn't have lag and all the tools are easy to use but very complete, it's not even expensive and it's very light for any device. It works perfectly.

Recommendations to others considering the product

I would recommend SnatchBot because I think it's something that every company need to improve the communication and the way of working, it doesn't matter in what kind of company you work or what size the company has, it is a tool for everyone to try.

What business problems are you solving with the product? What benefits have you realized?

When working on a company like ClinicIT, the communication between us and the client are crucial. Since our job is to offer the best technologhy options that we consider is the best for our clients companies, we need to be constantly knowing if the group of software we offer them are working and if there has been an improvement on their company production. With SnatchBot we create groups of chats with our clients so we can be talking with them oftenly, so we can give time and focus on every concern or doubt that they might have. Thanks to this software we don't have a full e-mail so we can pay attention to every case and work for them to have good companies so we can have a good company ourselves by offering quality services.

So I can say that SnatchBot has benefited my company on the communication area, we are now more professional, we have several ways and platforms to communicate with our clients and to help them adapt to the recommendations we give them.

...more
Source : g2crowd.com
(Reviewed on 17 May 2018)
"This software helps with fast responses. "

What do you like best?

THat it provides free Natural Language Processing models and the platform allows for the creation of chatbots that can analyse the users intentions.

What do you dislike?

The bot can charge products and services through PayPal which is good but it’ll be better if you could take other methods of payments.

Recommendations to others considering the product

Try implementing other types of payments.

What business problems are you solving with the product? What benefits have you realized?

The response time is faster.

...more
Source : g2crowd.com
(Reviewed on 14 May 2018)
"Great messaging"

What do you like best?

It combines all messages in one app making it easier to manage.

What do you dislike?

Sometimes it lags for messages to come through.

What business problems are you solving with the product? What benefits have you realized?

Messaging amongst other employees.

...more
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