Slack Reviews

User Rating

3.7/5 (Based on 338 Ratings)

Rating Distribution

Excellent
47.3%
Very Good
21%
Average
5.9%
Poor
3.8%
Terrible
21.9%

User Sentiments

Real-time Messaging, Extensive Integrations, User Friendly Interface, Organized Channels

Storage Limitations, Notification Overload, Search Functionality Limitations, Occasional Performance Issues

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Review Summary

Slack is a popular business communication and collaboration tool praised by users for its user-friendly interface, robust feature set, and seamless integrations with other tools. Reviewers appreciate its ability to streamline communication, improve team collaboration, and enhance productivity. The platform's search functionality, file sharing capabilities, and real-time messaging features receive particular acclaim. Additionally, Slack's mobile app is lauded for its convenience and ease of use. However, some reviewers express concerns regarding its pricing and occasional technical glitches. Overall, Slack is a highly regarded tool that effectively facilitates team communication and collaboration.

Pros

Easy to use interface and intuitive design, making collaboration effortless.
Robust security features, including endtoend encryption, ensuring data privacy.
Seamless integration with various thirdparty applications, extending its functionality.

Cons

Limited customization options, hindering advanced personalization for some users.
Occasionally encountered issues with notifications and message delivery, affecting communication reliability.
Initial learning curve for some users, especially those unfamiliar with team collaboration tools.

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Reviews

H. Zambrano

January 5, 2026 Source: Trustpilot.com

good platform to stay in touch

it is nice platfrom that allows me to stay in touch with my coallegues...it doesnt glitch, works well, and its design is so simple , yet efficient

Aled Brown

December 10, 2025 Source: Trustpilot.com

Easy to use

Not complex, easy use for internal messaging

Vasily Bas

November 24, 2025 Source: Trustpilot.com

good for team communication

good for team communication.
can be slow at times, but overall very intuitive and nice, our team loves it!

LYN

November 19, 2025 Source: Trustpilot.com

Slack has been part of our setup for…

Slack has been part of our setup for months and it's been smooth. I like that I can catch up on missed messages quickly and jump to conversations without feeling lost.

Smart Spark Ai

October 21, 2025 Source: Trustpilot.com

I am using slack for a while now

I am using slack for a while now, and it is working and free since I am indie maker thanks team

Biplav Balami

October 11, 2025 Source: Trustpilot.com

always in touch here

slack is an amazing platform through which I remain in contact with my colleagues .
the platform is fast, I neber had any glitches here over the period of using it.
ANd the pricing I would say is far enough taking into account what features are provided for people.
I like the addition of AI tool into it as well, it does help the process!!🆒

Zuzane Emradura

August 25, 2025 Source: Trustpilot.com

Nice app for employment

Nice app for employment. Exclusively for employee where you can talk privately without hindrances.

Jeremy

October 28, 2024 Source: Trustpilot.com

Favorite tool!

Date of experience: October 28, 2024

Milo

August 2, 2024 Source: Trustpilot.com

So far so good

So far so good. Good GUI design and easy to login and chat. The only thing is the thread could be better designed to be more visible.

Oleksa

July 8, 2024 Source: Trustpilot.com

The best messenger ever

Date of experience: July 08, 2024