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Slack Reviews

User Rating

5/5 (Based on 19,702 Ratings)

Rating Distribution

  • Excellent

    96.3%
  • Very Good

    2.9%
  • Average

    0.3%
  • Poor

    0.5%
  • Terrible

    0.1%

User Sentiments

Real-time Messaging, Extensive Integrations, User Friendly Interface, Organized Channels

Storage Limitations, Notification Overload, Search Functionality Limitations, Occasional Performance Issues

Do You Use Slack?

Write a Review

Review Summary

Slack is a popular business communication and collaboration tool praised by users for its user-friendly interface, robust feature set, and seamless integrations with other tools. Reviewers appreciate its ability to streamline communication, improve team collaboration, and enhance productivity. The platform's search functionality, file sharing capabilities, and real-time messaging features receive particular acclaim. Additionally, Slack's mobile app is lauded for its convenience and ease of use. However, some reviewers express concerns regarding its pricing and occasional technical glitches. Overall, Slack is a highly regarded tool that effectively facilitates team communication and collaboration.

Pros

  • Easy to use interface and intuitive design, making collaboration effortless.
  • Robust security features, including endtoend encryption, ensuring data privacy.
  • Seamless integration with various thirdparty applications, extending its functionality.

Cons

  • Limited customization options, hindering advanced personalization for some users.
  • Occasionally encountered issues with notifications and message delivery, affecting communication reliability.
  • Initial learning curve for some users, especially those unfamiliar with team collaboration tools.

AI-Generated from the text of User Reviews

Reviews
DQ

Diego Q

October 12, 2026 Source: G2.com
Organization and Segments Keep Everything Visible in One Place
What do you like best about Slack?.The organization and segments, it makes the work easy, the channels and groups make it everything visible and in one placeWhat do you dislike about Slack?The notifications sounds sometimes is a little too invasiveWhat problems is Slack solving and how is that benefiting you?Connecting with all the different teams in a way everything can be found really wasy
Read more
RD

Rahul D

October 12, 2026 Source: G2.com
Easy Connections with Huddles and Status Updates
What do you like best about Slack?.Easy connecting with college, huddle, status updatesWhat do you dislike about Slack?Nothing as such I have faced so far while using slackWhat problems is Slack solving and how is that benefiting you?Slack is a daily tool to reach out to colleagues to resolve queries, chat etc
Read more
FW

Frank Emerson W

October 12, 2026 Source: G2.com
Efficient Communication with Intuitive Design
What do you like best about Slack?I like Slack's ease of use and convenience, making it very accessible even for someone as young as a third grader. The interface is great, with colors that make a difference, and it's not overly cluttered, providing exactly what I need without being overwhelming. Everything is organized and easy to find, whether I'm on a computer or a phone. I appreciate that the interface is not complex, which aids in efficiently accomplishing tasks, similar to the simplicity of older messaging platforms like Yahoo Messenger. The initial setup was plug-and-play, very straightforward without much to learn, which I found really easy. Slack is convenient and reliable, often serving as a better communication medium than email, and seamlessly integrates with tools like Google and learning management systems like Tottle.What do you dislike about Slack?NothingWhat problems is Slack solving and how is that benefiting you?I use Slack to seamlessly communicate with colleagues, solve remote collaboration challenges, and prevent scheduling errors. It keeps everyone updated and allows for efficient task completion regardless of distance.
Read more
GI

Gabriela I

October 12, 2026 Source: G2.com
Organized Channels and Threads That Keep Conversations Clear and Fast
What do you like best about Slack?Organized conversations. Channels keep discussions neatly sorted by team, project, or topic, which is a lot better than digging through endless email chains.What do you dislike about Slack?Recommendations to others considering Slack?Speed. Quick questions get quick answers, and the real-time feel reduces meetings and cuts down on back-and-forth.What problems is Slack solving and how is that benefiting you?
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VU

Verified User

October 12, 2026 Source: G2.com
All-in-One Communication with Reminders
What do you like best about Slack?I love the reminder feature in Slack because it helps me manage my tasks efficiently. I also find value in the huddle feature, as we can make calls directly within the platform and have the added ability to transcribe and screenshare. Slack's versatility in offering not just chat but also huddle, record, and task features enhances our communication and workflow significantly.What do you dislike about Slack?I love everything about Slack so far.What problems is Slack solving and how is that benefiting you?Slack is not just for chat; we can use huddles to call inside the platform, record conversations, and manage tasks and reminders, which streamlines our communication and organization.
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RT

Rakshita T

October 12, 2026 Source: G2.com
Slack Keeps Team Communication Organized and Effortless
What do you like best about Slack?I use Slack for team communication—sharing updates, collaborating with colleagues, coordinating tasks, and keeping work-related discussions organized through channels and direct messages.What do you dislike about Slack?Slack can sometimes feel overwhelming when multiple channels and conversations are active at the same time. Important messages can get buried under notifications, and it can take time to catch up on missed discussions. Better notification management and easier tracking of important messages would improve the experience.What problems is Slack solving and how is that benefiting you?Slack streamlines team communication by bringing conversations, updates, and file sharing into a single place. It cuts down on the need for long email threads, makes coordinating with colleagues simpler, and supports faster decision-making. Overall, it strengthens collaboration, saves time, and helps keep everyone aligned on tasks and priorities.
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PK

Paula K

October 12, 2026 Source: G2.com
Provides The Ability to Have DMs, Channels and Video Calls in One Convenient Place
What do you like best about Slack?Very convenient tool for communication purposes across all teams within our organization supporting instant chat and stable video and audio calling.What do you dislike about Slack?There isn’t anything to dislike about this tool yet it is very efficient to team communication.What problems is Slack solving and how is that benefiting you?The tool allows us to quickly stay in touch with remote teams and reliably share important information including files and images.
Read more
LA

Lauren M. A

October 12, 2026 Source: G2.com
Revolutionized Our Team Communication
What do you like best about Slack?I like that Slack helps fill the communication gap we had by replacing group text messages and G-Chat, making it indispensable for our daily interactions within the company. I enjoy using the 'save for later' feature which allows me to easily refer back to important information. The integration capabilities with other programs, like ChatGPT and Google Sheets, are fantastic and enhance our workflow. Creating channels is particularly useful for our project-specific needs, and I found the initial setup to be very easy.What do you dislike about Slack?I would prefer a different view for direct messages and do not like that people disappear from view if you have not messaged them in a while. Maybe just like starring a conversation you could 'favorite' people and then they will always show up on your message list.What problems is Slack solving and how is that benefiting you?Slack bridges communication gaps, replacing G-Chat and group texts. I like saving messages for later and integrating with tools like ChatGPT and Google Sheets. Channels help with project needs.
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AM

Archana M

October 11, 2026 Source: G2.com
Best Messaging App for Team & Client Collaboration
What do you like best about Slack?This is the best messaging app. I am using this to chat with my team and clients. In this, I can create multiple channels like groups and then I can message and tag the team in the group. Slack also provides a text formatter in messages so I can format my message and do bold, bullet-wise my points, or I can add links or images, etc. The best part is if anyone tags me with any message, then I can see all messages tagged to me in the thread section, which is very time-saving. I am also using its audio call feature in which I can share my screen to explain any issue or project-related details with my team or client.What do you dislike about Slack?During audio calls, we cannot add more than one person, meaning we can add, but we require a premium plan. Also, I am not receiving any notification if anyone messages inside another message, meaning if others reply in a message and if we are not tagged, then I am not receiving the message, so some messages are missed by me.What problems is Slack solving and how is that benefiting you?Slack provides a platform where I can connect with my team and clients. They provide a message formatter through which I can easily format my message with bold text, bullet points, etc. The best part is they provide a thread section, so if anyone tags me in a group message, I can see all tagged messages in the thread section, ensuring we don't miss any messages related to me. I can also make audio calls and explain issues or project details by sharing my screen, and all features work fine and smoothly; I did not face any issues.
Read more
VS

Verified User in Sports

October 11, 2026 Source: G2.com
Organized Channels and Seamless Integrations That Keep Our Team on Track
What do you like best about Slack?What I like best about Slack is its organized channel structure and seamless integration with third-party tools. Threads help keep discussions focused and reduce clutter in main channels, while integrations with services like Google Drive and Jira allow our team to centralize notifications and workflow in one place. Additionally, the file-sharing and search capabilities make finding past information relatively easy.What do you dislike about Slack?While Slack is a solid tool, it can sometimes lead to notification overload and constant distractions, making deep focus difficult without strict personal boundaries. Additionally, the search functionality, while useful, can occasionally feel cluttered or return too many irrelevant results. On the free plan, the limitations on message history and integrations are quite restrictive, and the pricing for paid tiers can get relatively steep for smaller teams or organizations.Recommendations to others considering Slack?Slack addresses the inefficiencies of traditional email chains and fragmented communication by centralizing team discussions into organized channels. It helps streamline daily workflows through real-time messaging, quick huddles for brief catch-ups, and direct integrations with other business tools.What problems is Slack solving and how is that benefiting you?
Read more

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SaaSworthy may receive compensation from some vendors featured on this page. This does not influence our editorial evaluation or ratings. [email protected]

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