SimplyBook.me Reviews

User Rating

4.6/5 (Based on 604 Ratings)

Rating Distribution

Excellent
79.5%
Very Good
10.9%
Average
1.3%
Poor
2%
Terrible
6.3%

User Sentiments

Excellent Customer Service, Ease of Use, Extensive Customizability, Comprehensive Features

Confusing User Interface, Limited Custom Features in Lower Plans, Inflexible Pricing Structure, Inadequate Calendar Synchronization

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Review Summary

Overall, users find Simplybook.me to be a user-friendly and affordable appointment scheduling software. It's praised for its ease of use, customizable features, and mobile app. Many users highlight its time-saving capabilities and appreciate the ability to manage bookings, send reminders, and accept online payments. However, some users have reported occasional glitches and integration issues. Additionally, concerns have been raised regarding the lack of certain advanced features and limited customer support availability.

Pros

Easy to use interface for both businesses and customers
Supports multiple languages and currencies
Affordable pricing plans
Wide range of features, including online booking, scheduling, and payments

Cons

Lacks some advanced features found in more expensive platforms
Limited reporting and analytics capabilities
May not be suitable for large businesses with complex scheduling needs

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Reviews

Mrs Lau

January 1, 2026 Source: Trustpilot.com

Easy to use service and prompt customer…

Easy to use service and prompt customer service. Good for small businesses.

Moraya Iacono

December 28, 2025 Source: Trustpilot.com

Amazing system and great support service

I have been using SimplyBook for a month now, I have a hotel in Costa Rica and book many services for guests like tours, spa, yoga, transportation, etc and had been looking for a complete system that helped me manage all of these bookings and also let people book online. This is it! Wether you have a small or large operation, SimplyBook is amazing and the price point they offer compared to many other services I have tried or hired in the past 15 years is not even comparable, the best price for the best system no doubt! Thank you SimplyBook for offering such great software and letting us users be the ones that can make all the changes and setup needed.

Castle Motors

December 20, 2025 Source: Trustpilot.com

very simple and easy to use with many…

very simple and easy to use with many options.

Royale Cuts SA

December 18, 2025 Source: Trustpilot.com

SimplyBook is the best booking site

SimplyBook is the best booking site for business. They help you build success for your business

Petra Dís Magnúsdóttir

December 15, 2025 Source: Trustpilot.com

Great solution with extensive…

Great solution with extensive opportunities for growth and expansion, complemented by excellent personal support.

Jessica K

December 11, 2025 Source: Trustpilot.com

The customer support is unmatched

The customer support is unmatched. It made setting up my booking platform a breeze.

Kangsup Hyun

December 3, 2025 Source: Trustpilot.com

"This service supports a much broader…

"This service supports a much broader scope than I initially expected."

Lizeth Silva Jaramillo

December 1, 2025 Source: Trustpilot.com

Amazing customer support from Alex!

I had a great experience with SimplyBook.me customer support, especially with Alex.
He answered very fast, explained everything clearly, and helped me solve my problem without making me feel rushed or confused.

I was worried about losing my business name and email, and he fixed everything quickly. He also extended my free trial so I could finish setting up my account without pressure.

Alex was kind, patient, and very professional.
This support really made a difference and gave me confidence to keep using SimplyBook.me.

Thank you so much, Alex and SimplyBook team!

Ashley Memory

November 25, 2025 Source: Trustpilot.com

Highly recommended

I have been using simply book for almost a year, it's definitely one of the better booking systems I've used. In the past I've used competitors of them and they have fallen short. This company definitely offers great booking services and easy rescheduling for customers. 5star highly recommended.

reservation voghair

November 18, 2025 Source: Trustpilot.com

It’s a wonderful platform.

This platform and app are incredibly easy to use for anyone around the world.
I run a hair salon in Korea, and I happened to discover SimplyBook.me by chance. I’ve been using it for a year now and plan to continue using it permanently as I operate my salon.

What I especially love is the excellent online support — every inquiry is answered promptly and with great kindness.
I truly love SimplyBook.me and find it to be a reliable and trustworthy platform.