SimplyBook.me Reviews

User Rating

4.8/5 (Based on 1,134 Ratings)

Rating Distribution

Excellent
91.6%
Very Good
2.7%
Average
1.4%
Poor
3.6%
Terrible
0.6%

User Sentiments

Excellent Customer Service, Ease of Use, Extensive Customizability, Comprehensive Features

Confusing User Interface, Limited Custom Features in Lower Plans, Inflexible Pricing Structure, Inadequate Calendar Synchronization

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Review Summary

Overall, users find Simplybook.me to be a user-friendly and affordable appointment scheduling software. It's praised for its ease of use, customizable features, and mobile app. Many users highlight its time-saving capabilities and appreciate the ability to manage bookings, send reminders, and accept online payments. However, some users have reported occasional glitches and integration issues. Additionally, concerns have been raised regarding the lack of certain advanced features and limited customer support availability.

Pros

Easy to use interface for both businesses and customers
Supports multiple languages and currencies
Affordable pricing plans
Wide range of features, including online booking, scheduling, and payments

Cons

Lacks some advanced features found in more expensive platforms
Limited reporting and analytics capabilities
May not be suitable for large businesses with complex scheduling needs

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Reviews

Marie

November 10, 2026 Source: Trustpilot.com

Fantastic, highly recommend

I have been using Simplybook dot me and Simplybook dot it for several years. I use the free version and it is amazing and very useful, once you get used to all the settings.

It would be helpful not to have to renew every month - when the reminder arrives the renewal option isn’t available, but for a free system that’s just a little thing.

I pay for extra bookings, especially as the free version only includes 10 a month now.

If there was a more reasonably priced subscription e.g. £10 a year, or £1 a month, I would certainly do that, but at the moment the step from free to £10.90 a month just isn’t worth it.

I do strongly recommend this system though, they’ve been really helpful over the years too.

The Mental Gain

October 26, 2026 Source: Trustpilot.com

Great site for my business!

Once you understand the initial setup, everything runs smoothly. Customer service is great. I've used it for over a year and no issues.

klant

October 18, 2026 Source: Trustpilot.com

finelly I have what I need

I had been looking for a good booking platform for my business for a while. SimplyBook.me offers a huge range of options and features, and it looks great, too.
I use the calendar synchronization, add-ons, and custom fields, which make it easy for my clients to book a photo shoot.
The support chat was also very quick to help me out when I got stuck during the setup process!
This is definitely going to make my work easier and allow me to manage my scheduling more efficiently!

Mark

October 4, 2026 Source: Trustpilot.com

good Booking system

good Booking system, great 24/7 service

Icephone ehf

October 4, 2026 Source: Trustpilot.com

Valuable tool and easy to setup with Ai assistant.

Super easy to install with their new Ai assistant and numerous features that make life easier for us as a phone repair company. SimplyBook.me helps us keep track of online bookings and manage the whole customer experience and turn enquiries into repeated sales.

reservation v

October 3, 2026 Source: G2.com

미용실 예약 효율성 향상의 새로운 장

What do you like best about SimplyBook.me?I liked that with SimplyBook.me, I could receive booking messages without missing them through Google integration. Among the various features, I also appreciated the ability to upload descriptions and photos for each service, and the ability to communicate beyond language barriers through photos and videos. Additionally, notifications and changes are provided in real-time, which is convenient. The reasonable price led me to switch from expensive software to SimplyBook.me. I am satisfied enough to recommend SimplyBook.me with a perfect score of 10 out of 10.What do you dislike about SimplyBook.me?I haven't found anything special yet.What problems is SimplyBook.me solving and how is that benefiting you?With the integration of SimplyBook.me and Google, you can receive booking messages without missing them and solve language issues across countries. The ability to communicate through various descriptions, photos, and videos is also beneficial.

Turn Key Cleaning

September 30, 2026 Source: Trustpilot.com

Highly recommend

There are so many options out there and simplybookme was the only one that allowed me to do what I actually needed it to. They were really helpful and supportive with set up and any issues arose

Ben Unwin Ben Unwin Photograph

September 21, 2026 Source: Trustpilot.com

Happy customer for many years

I have been using SimplyBook for many years now, and I truly love it. It did take a little getting used to it at the start, but the online help soon got me up and running smoothly. I love the optional custom features which allows me to set up my booking system just how I like it. I love how I can create different booking confirmation emails depending on what the client is booking. I can easily change when myself and my clients get booking reminders and so much more. I really do recommend anyone looking for a fairly priced but comprehensive online booking system. Thanks, Ben

Andreas Arpagaus

September 14, 2026 Source: Trustpilot.com

A great scheduling solution.

A great scheduling solution.
They've really thought of everything.
Easy to set up and comes with plenty of support options.

I highly recommend it.

Kiddos Play Center

September 3, 2026 Source: Trustpilot.com

We own a family play center in a small…

We own a family play center in a small town and had been using a POS system designed more for larger facilities, with fees and features that were more than we really needed. SimplyBook gave us a much more affordable and flexible way to manage our party bookings, fixed time slots, online payments, taxes, calendar syncing, and customer emails. Setup was easy, and so far it has been a great fit for our business.