SimpleSite Reviews

January 27.2023 SimpleSite, Copenhagen Denmark did not merge with any other company. I Am Bonita Vaughn, Editor-in-Chief, Founder, Boomer Blogger Literary Inspirational E-magazine, username Boomer Blogger1. When One.com and WordPress screens started blocking me from logging in to the SimpleSite website editor, SimpleSite sent a security warning not to submit personal information such as passwords, payment, credit card, or account information. My website domain address is still up at SimpleSite, but I don't have access for updating new Issues of my E-magazine. I have been with SimpleSite since April 17 2019. Websites and hosts aren't perfect, the main issue is that SimpleSite gets hacked from time to time by those that wish to acquire websites maliciously, and not by due process, and this hurts the credibility of an otherwise reputable company. Best regards
Bonita Vaughn (Boomer Blogger)
Founder, Editor-in-Chief, Boomer Blogger Literary Inspirational E-magazine (a sole-proprietorship, 4901 Rosslyn Avenue Indianapolis Indiana, 46205 USA

Had my website for over a year and I'm so happy with it and is everything I had hoped for, however for some reason it has stopped accepting my renewal. I've tried different cards with different banks and tried contacting customer services. I've not had a response as of yet but I hope they can resolve it soon as it is currently offline! As soon as I receive a reply I will update 4 stars to 5 stars, as this company really is amazing for a small business.

EDIT
Had a quick reply after I posted this, and my website was extended for free until payment was resolved! I’m so happy with this company they really take care of their customers!

Date of experience: August 07, 2022

I contacted the customer support and got an answer that made me a little angry...
Then CARL contacted me and saved all my problems with professional explanations and great tipps.
5 stars for him, his style and his experience !
Thank you ;)

Incredible customer service from the people who attended my query (Andres/Augusto). All questions and remarks have had personalized treatment, as well as tailored guidance that without any doubt has been excellent, ask for both of them, they are the best.

Just wanted people to be aware of a truly awesome company. In a world of chats and impersonal communication, this company ROCKS! I have had to communicate with them over the years and each time I have had a “real” person reach out to me in a very personal way…warm, and caring. It’s like dealing with a friend. I can’t say enough about how good that feels. They make the effort to elevate customer service back to the level it should be. The world of customer service can take a lesson from the folks at SimpleSite. They simply do it right.

Extremely impressive service and the customer service is incredible. 5 stars all around?

I had a problem last year and was able to get technical assistance from Carl at Simple Site. A few days ago I have another problem, and when I contacted simple site I was told that they could not help me. I then contacted Carl and he help me with one problem and advise me as to how I can go about fixing the other issue, which I'm doing right now.

I am editing my review as I had not read the instructions properly and the mistake was mine.
I find this a very easy site to manage and love the effect.
When I contacted them they more than resolved my problem. Now I feel they are a company to be trusted which is so important in this day and age when there is so much very dubious stuff around.
I can happily recommend them. it is a joy to build this site

I didn't like their service but they were honest enough to give me full refund when I asked them to cancel my subscription. For that they have my respect.