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SimplePractice Reviews

User Rating

4.7/5 (Based on 1,872 Ratings)

Rating Distribution

  • Excellent

    85.1%
  • Very Good

    4.9%
  • Average

    3%
  • Poor

    6.5%
  • Terrible

    0.5%

User Sentiments

Ease of use, Comprehensive features, Efficient client portal, Helpful customer support

Lack of phone support, High pricing, Unreliable telehealth platform, Limited calendar sync functionality

Do You Use SimplePractice?

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Review Summary

SimplePractice is highly praised for its user-friendly interface, comprehensive features, and excellent customer support. Users appreciate the ease of scheduling appointments, managing client records, and processing payments. The platform is also lauded for its robust reporting and analytics capabilities, which provide valuable insights into practice performance. Additionally, SimplePractice's mobile app and integration with various third-party applications enhance its functionality and convenience. However, some users have expressed concerns regarding occasional technical glitches and the need for more customization options. Overall, SimplePractice is a well-received software that meets the needs of many therapists and healthcare professionals.

Pros

  • Easytouse interface and intuitive design.
  • Comprehensive features for scheduling, billing, and patient management.
  • HIPAA compliant and offers secure data storage.
  • Excellent customer support with fast response times.

Cons

  • Steep learning curve for new users.
  • Limited customization options compared to competitors.
  • Potential for technical glitches and occasional downtime.
  • Higher pricing compared to some other practice management platforms.

AI-Generated from the text of User Reviews

Reviews
VC

Verified User in Mental Health Care

June 23, 2026 Source: G2.com
Simple to Use and Implement—Lives Up to Its Name
What do you like best about SimplePractice?It lives up to its name. It’s simple to use and implement.What do you dislike about SimplePractice?I don’t like that they aren’t open to integrations with other platforms. Please open up your API so I can connect other tools and make the system work better for my needs.What problems is SimplePractice solving and how is that benefiting you?Compliance with Charting and tracking Patient encounters.
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SR

Sarah Rosencrans

June 6, 2026 Source: Trustpilot.com
Efficient and comprehensive EHR
This is the most efficient EHR I've used in my 12 years in practice. The consistently improving features for note taking support and comprehensive treatment plan building have saved me much time and energy. I highly recommend SimplePractice as a small business owner who also uses the EHR for clinical documentation.
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VC

Verified User in Mental Health Care

April 19, 2026 Source: G2.com
Easy to Use for Solo Providers—Keeps Scheduling and Reminders Flowing
What do you like best about SimplePractice?As a solo provider and just starting out, it was relatively easy to figure out how to use the functions. The most I needed in the beginning was scheduling and reminders and the rest I could take my time to figure out. Compared to another platform I have used it has been easy to use and keep my practice flowing.What do you dislike about SimplePractice?The spell check function is disappointing. I wish they would update this to be easier functionality. I also wish some of the reprots were easier to figure out. I want to run specific reprots for who still owes, who needs a refund, treatmetn plan updates.What problems is SimplePractice solving and how is that benefiting you?They have added the implementation of AI note taker, that is integrated into the platform fro easier access. They are also beginning to look into the billing side to offer full service EHR. I currently, use an outside person for this, but may consider looking into this service with Simple Practice if it can save me money and time. The AI note taker saves me so much time and makes doing my notes much easier than doing them manually or throguh other AI platforms I have used. The price for this added AI service is a bit higher than others but the ease of use and the fact that it is in the EHR makes a big difference.
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VC

Verified User in Mental Health Care

February 19, 2026 Source: G2.com
Time-Saving Features That Make Compliance and Billing Simple
What do you like best about SimplePractice?Simple Practice has so many time-saving features that streamline systems and makes compliance and billing simple. The features I like the most are the intake templates that are offered, the ability to build your own, and also the option to auto-enroll clients into autopay.What do you dislike about SimplePractice?I do not like how there is not a chart option for Family Cases, there is only options for Adults, Minors, and Couples. This makes chart set up difficult.What problems is SimplePractice solving and how is that benefiting you?Simple Practice helps us save on expenses for a billing admin associate since the system keeps up with billing on it's own. It is easy to see what payments declined from auto pay and even gives multiple options for payment.
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LS

Laura Stearns

February 8, 2026 Source: Trustpilot.com
Simple Practice helps me stay…
Simple Practice helps me stay organized. The software is easy to navigate, has features that professionals need, and is something I recommend to all professionals.
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ST

S Thomas

February 5, 2026 Source: Trustpilot.com
Reduced Admin Time, Better Practice Flow
SimplePractice has made my practice significantly more streamlined over the years. Its ongoing, innovative improvements have reduced the amount of time I spend on administrative tasks, allowing me to focus more on the work that actually matters. The platform is user-friendly, intuitive, and reliable. I highly recommend SimplePractice for therapists who want to put their energy into supporting the people they serve—not navigating or fixing complicated systems.
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EE

Emily Eby

January 19, 2026 Source: Trustpilot.com
Great product, great company
Great product. Great experience with the company. Love everything in one place, automated. LOVE the AI note taker. Total game changer.
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RK

Rachel K

January 16, 2026 Source: G2.com
Easy-to-Use Interface on Web and App for Practitioners and Clients
What do you like best about SimplePractice?I like the easy to use the interface, both as a practitioner and for my clients. I also appreciate having the web browser and app for on the goWhat do you dislike about SimplePractice?Sometimes the app can have bugs or auto generate things that make more work for me, especially with adjusting session timesWhat problems is SimplePractice solving and how is that benefiting you?They are constantly improving the app to make it’s just as good as the web browser
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AG

Anamile G

January 15, 2026 Source: G2.com
Streamlined EHR with Telehealth Integration
What do you like best about SimplePractice?I like several things about SimplePractice, such as the appointment reminders, Telehealth sessions, and the ease of handling files and documentation. It's really convenient that it sends appointment reminders to clients, so I don't have to, and the Telehealth feature lets me do virtual sessions easily without needing different software, and it's compliant. I love that all documentation and assessments can be stored in client files, and it’s easy to upload files onto the platform. The scored assessments are helpful, saving me from scoring by hand. The software-based EHR system makes it easy to store clients' notes, which I like most. Lastly, I love the new AI feature for recording and writing notes.What do you dislike about SimplePractice?I love that they have added an AI system to record and write notes for you, but since I am under a private practice company, I have no way of adding the feature unless my company adds it to their plan. It would be nice if there were a way for me to pay out of my pocket, but to somehow integrate it with the private practice I work at. I would like for SimplePractice to allow each user who is under a group practice plan to add a feature that they can pay for on their own.What problems is SimplePractice solving and how is that benefiting you?SimplePractice sends appointment reminders, stores client documentation and notes, and offers easy file uploads. It also has a chat system for communication and provides Telehealth for virtual sessions. The scored assessments make it easier than manually scoring.
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BM

Bill McFeature

January 9, 2026 Source: Trustpilot.com
Simple Practice is user-friendly and…
Simple Practice is user-friendly and has been helped in incorporating the application into my private practice. Thank you.

Dr. M
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SaaSworthy may receive compensation from some vendors featured on this page. This does not influence our editorial evaluation or ratings. [email protected]

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