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Silktide Reviews

User Rating

5/5 (Based on 294 Ratings)

Rating Distribution

  • Excellent

    99.3%
  • Very Good

    0.7%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%

Do You Use Silktide?

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Review Summary

User reviews of Silktide consistently highlight its user-friendly interface and comprehensive accessibility checks as key strengths. Many users praise its ease of use, particularly for non-technical staff, and appreciate the clear instructions provided for fixing issues. While some users wish for more integration with their CMS, the platform's ability to identify and prioritize accessibility issues, as well as its responsive support team, are consistently lauded. A minor drawback noted by a few users is the limited ability to customize certain features.

Pros

  • Silktide is userfriendly and easy to use, even for nontechnical users.
  • It helps improve website accessibility, content quality, and user experience.
  • The platform provides clear explanations of issues and actionable solutions.
  • Silktide offers comprehensive analytics and dashboards to track progress.

Cons

  • Setting up a new account can involve a large number of steps.
  • Some users have reported that Silktide's AI recommendations are not always the most vital.
  • Silktide lacks integration with some popular CMS platforms.
  • The price can be steep for some organizations, particularly smaller ones.

AI-Generated from the text of User Reviews

Reviews
VU

Verified User

October 7, 2026 Source: G2.com
User-Friendly with Robust Customization
What do you like best about Silktide?I appreciate the user experience and layout of the Silktide dashboard, which is very easy to navigate and visualize. I also love the amount of control and the ability to customize the dashboards, which I find extremely useful. The branding, colors, and layout of the reports are very visually appealing. Mostly, I value the accessibility testing function. Additionally, I appreciate that their support is an individual person willing to get on a call to walk through functionality and results with me. Setting up Silktide was very easy as well.What do you dislike about Silktide?The cost is a bit high, but overall, I think that the value is there.What problems is Silktide solving and how is that benefiting you?Silktide simplifies accessibility testing with an easy-to-use dashboard for design and functionality compliance to WCAG.
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VA

Verified User in Government Administration

September 16, 2026 Source: G2.com
Enhancing Productivity Through Ease of Use
What do you like best about Silktide?It’s a very easy system to use, and it saves us a lot of time when finding and resolving issues across our websites. Because we run a bilingual website, the dictionary feature is especially useful for our day-to-day work. I also like the AI feature, which helps streamline tasks and saves time. Onboarding and user management are both straightforward and easy to handle.What do you dislike about Silktide?I miss the feature and integration that let you go straight to the website—it saved so much time.What problems is Silktide solving and how is that benefiting you?It helps us uncover foundational fixes that might seem minor on their own, but together they make a real, measurable difference to our scoring. I also like the monthly table of councils, because it clearly shows our ratings and performance compared with our peers.
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PC

Peter C

September 1, 2026 Source: G2.com
Instant Page Scans and Reports That Make Life Easier
What do you like best about Silktide?Being able to scan pages and instantly get a clear, detailed report makes my life so much easier. It saves me a huge amount of time when identifying issues, and having everything laid out in one place makes it much easier to understand what needs attention and prioritise improvements. I also really like how quick and straightforward the whole process is.What do you dislike about Silktide?There’s very little I dislike about Silktide. Overall, I find it really easy to use and it does what I need it to do. If anything, there are probably a few smaller areas that could be improved or made more intuitive, but nothing that significantly impacts my experience.What problems is Silktide solving and how is that benefiting you?I create a lot of word-heavy pages, and Silktide helps me identify where I can reduce the word count and make the content more concise. This makes the pages easier for people to read and understand, while also helping me improve accessibility. Overall, it gives me a useful way to make sure the content is clear, focused and accessible to as many people as possible.
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CB

Claire B

August 19, 2026 Source: G2.com
Silktide Makes Accessibility Improvements Easy to Track
What do you like best about Silktide?Our team primarily use Silktide to assess our sites for their accessibility. We take scores before and after a new site launch to provide stats that show improvement. It's a great asset to our team.What do you dislike about Silktide?Nothing to note, although I don't use all the features so may encounter issues in other areas of the software.What problems is Silktide solving and how is that benefiting you?We primarily work with clients in State or Local government. Accessibility is hugely important to them, so being able to accurately measure the accessibility of the sites we build, against WCAG standards, is crucial.
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OP

Olivia P

August 18, 2026 Source: G2.com
Flagging our accessibility issues, spelling mistakes, searching for particular words, broken links Clear, Category-Based Content Feedback That Keeps Us Accountable
What do you like best about Silktide?Clearly flags where we can improve our content. From accessibility to best practices to grammar, it holds us accountable to making sure our content is the best it can be and I love how it breaks all these down into different categories so it feels less overwhelming!What do you dislike about Silktide?It would be good if you can assign pages to individual people rather than categories as different pages on our website are managed by different people.What problems is Silktide solving and how is that benefiting you?Many!
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AF

Adam F

June 11, 2026 Source: G2.com
An easy to use game changer of a tool
What do you like best about Silktide?I love how easy it is to use. The layout feels logical, so I can quickly find what I need without having to hunt around. What do you dislike about Silktide? Recommendations to others considering Silktide?Being able to view different accessibility needs has been a game changer for me and has helped me look at content from a different perspective. In particular, the option to simulate what it looks like for someone with dyslexia or colour blindness really brings the impact to life. What problems is Silktide solving and how is that benefiting you?
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VM

Verified User in Non-Profit Organization Management

June 11, 2026 Source: G2.com
A Huge Time-Saver for Spotting Website Improvements
What do you like best about Silktide?I really like the fact it can pick up many different things through out the website that could be improved. This very useful for me as I spend a lot of time trying to make improvements to having this allows me to save a lot of time.What do you dislike about Silktide?It can take a while to scan the website, so if I wanted to work on it when I have 5 minutes free it's difficult to do that. However, the website we have it looking over, is big so it's a fair amount of time and the outcome is worth it.What problems is Silktide solving and how is that benefiting you?Silktide is really helping with improving grammar and spelling issues. When writing I haven't always had the best grammar and spelling so this is really useful to help me find the mistakes and allow me to change all of these issues. It also helps me improve our websites accessibility. This is by showing what our website looks like to some people with things like vision impairments and dyslexia so I can find how to make our website more accessible for these people.
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DB

Dennis B

May 19, 2026 Source: G2.com
Silktide Makes Accessibility Fixes Easy
What do you like best about Silktide?Silktide makes it easy for our employees to locate and fix digital accessibility issues on our websites. It also allows us to administer the system and provides reporting through a reliable API. Our customer success manager, Susan Torres, is really fantastic to work with!What do you dislike about Silktide?We haven't really had too many problems with Silktide. It has decent performance and competitive pricing.What problems is Silktide solving and how is that benefiting you?Silktide has helped our web accessibility improve by double-digits while providing us a window into both their current status and their progress over time.
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VE

Verified User in Higher Education

May 13, 2026 Source: G2.com
Silktide Makes Accessibility and Usability Management Easy for Our Small Team
What do you like best about Silktide?Silktide helps our small team manage the accessibility and usability of a large academic library research website. It provides guidance on how to best address issues and allows us to prioritize and communicate as a team about the most pressing issues.What do you dislike about Silktide?I do wish that it was easier to communicate as a team inside of Silktide, instead of having buried comments tucked behind individual issues on specific pages.What problems is Silktide solving and how is that benefiting you?As a library that supports students across their academic careers, Silktide helps us spot issues with usability or accessibility immediately and allows us to find the best solution to fix things. As a federally funded institution, we also have a legal obligation to meet WCAG 2.1 AA standards, and Silktide helps us keep on top of that.
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MW

Melissa J. W

April 22, 2026 Source: G2.com
Easy Issue Detection with Helpful Fix Suggestions
What do you like best about Silktide?How easy it is to find the issues you are looking for and the suggestions on how to fix them!What do you dislike about Silktide?Honestly, there isn't anything that I have come across that I haven't liked about the software.What problems is Silktide solving and how is that benefiting you?Where do I even start? I manage two websites, so having a Google extension that helps me spot and address issues quickly is a huge benefit.
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