Shop-Ware is a cloud-based auto shop management solution, which flaunts customer management, staff management, parts management, bookkeeping and workflow handling. This software is designed to offer access to multiple staff members. It helps the user to track open jobs and manages workflows by assigning individual responsibilities and connecting employees. The jobs can also be transferred to other team members with real-time notifications being sent to avoid any sort of deadlines. In addition to that, this software also provides time clock and messaging highlight to manage all the employees within the workshop. This software also comes with a centralized communication gateway that empowers users to interact directly with their customers. Other attractive features offered by Shop-ware include repair order tracking, business intelligence, dynamic searching, editing capabilities and a task manager. Staff members are also permitted to share repair order details, notes and guidance via the portal which also supports with history tracking.
|Support||Business Hours Online||Customer Type||Large Enterprises Medium Business Small Business|
|API||NA||Location / Phone Number||San Francisco, California|
|Deployment||SaaS/Web/Cloud||Category||Auto Repair Software|
Disclaimer: The pricing details were last updated on 16/07/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
Simple to utilize. Instinctive. Felt well-known from the principal use. Imagined and worked by a real retailer. Gives extremely helpful information initially without running a lot of reports. The confused stuff is inherent so the activity is straightforward. Computerized assessments, in RO photographs and recordings, direct messaging among RO and client are altogether worked in which means I set aside cash by dropping other independent administrations. Cloud based methods I can access from anyplace I have web access and this grows my capacity to serve my clients. Cloud based methods I can access from anyplace I have web access and this extends my capacity to serve my clients.
Like anything, once in a while there are hiccups or brief times of refreshing or server issues. In any case if there is an issue, they are excessively responsive and handle it as quick as humanly conceivable.
Extraordinary item for managing your clients. I recommend.
This product puts me heads and shoulders over my rivals and permits me the flexability to deal with my shop the manner in which I need as well. Time reserve funds. Better GP the executives. More clear correspondence among shop and client just as between front work area and specialists. This product has developed into a component stuffed all out shop the executives framework. As one of the early adopters our shop has seen the improvement and how quick the advancement group has been including highlights. Anticipating the future and what more comes.
Shop Ware helps keep us organised and helps us sell more work. It creates trust with the customer and my sales staff and technicians are enthusiastic about it as well.
Compared to our old system there are no down sides to Shop Ware.
What are you waiting for?
Increased productivity, 15% more sales. Happier customers and employees. Great transparency.
Web-based so we no longer need a server on site. Built in estimating, integration with quick books, dispatching and workflow management, full featured shop management software. Customers love being able to approve work online without phone tag.
I would like the pricing displays a little different. I would like to have true menu/package pricing options. Texting abilities are slim. BUT all of these are already being worked on, so not really a big issue just a field that required an entry. If you have to print an invoice (usually once a week or so) it may winde up being multiple pages.
If you are looking at shop management software and someone offers to mail you a floppy disk or a cd-rom. Throw it in the trash and contact Shop-Ware.
Shop-Ware was the optimal solution for our shop. The architecture and implementation of the software is state of the art, cloud based technology, the feature's and flow of the system are designed by real shop managers and business owners, the product is stable, the support is top notch. We found nothing else that even comes close. It transformed our workflow in a matter of days. We produce more revenue and have higher customer satisfaction because of Shop-Ware.