Shiftboard Reviews

User Rating

4.3/5 (Based on 224 Ratings)

Rating Distribution

Excellent
42%
Very Good
46%
Average
9.4%
Poor
1.3%
Terrible
1.3%

User Sentiments

Ease of Use, Mobile Accessibility, Effective Scheduling Management, Improved Communication

Limited Customization Options, Confusing User Interface, Notification Issues, Tedious Shift Scheduling Process

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Review Summary

Shiftboard, a cloud-based workforce management solution, garners mixed reviews across various platforms. While some users appreciate its user-friendly interface, robust scheduling capabilities, and mobile app functionality, others criticize its limited customization options, occasional glitches, and subpar customer support. Many reviewers agree that Shiftboard excels in simplifying shift scheduling and time tracking, but some express concerns regarding its inability to handle complex scheduling scenarios and the need for improved reporting and analytics features.

Pros

Userfriendly interface and intuitive design: easy to navigate and manage schedules.
Robust scheduling and workforce management capabilities: helps businesses optimize staffing and improve efficiency.
Mobile app: provides onthego access to schedules, employee availability, and communication.
Realtime data and analytics: allows for informed decisionmaking and optimization of workforce performance.

Cons

Limited integration options: may not seamlessly integrate with other business systems.
Occasional glitches and bugs: can cause disruptions and inconvenience for users.
Limited customization options: may not fully accommodate unique business requirements.
Reporting capabilities could be improved: some users have reported challenges in generating comprehensive reports.

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Reviews

Kylie

November 27, 2021 Source: Financesonline.com

A great tool to manage your working time

PROS: This app made everything convenient for me with one less thing to worry about! I no longer have to constantly check my schedule because I get reminded about it automatically.

CONS: You have to configure the settings on the app once again when you change your device. I hope the settings are linked with the account, not with the app.

Queenie

October 25, 2021 Source: Financesonline.com

Easy to use!

PROS: The app allows you to check the schedule of everyone on the team. It plots everything into a single calendar, which makes it easier for one to select their own shift schedule.

CONS: I hope it allows the printing of detailed schedules.

Anonymous User

June 17, 2021 Source: G2.com

"A great tool for staffing large projects"

What do you like best about ScheduleFlex?

I like the instant updates everyone in the system gets so they are able to see what work is available immediately.

What do you dislike about ScheduleFlex?

The system needs a way to easily seed out duplicate lists (clients, users, locations)

What problems is ScheduleFlex solving and how is that benefiting you?

It solves the issue of needing several people updated a;ll at once. With staffing needs picking up, speed is key in communication.

Austin

March 13, 2021 Source: Financesonline.com

Awesome employee management app

PROS: This platform made everything easier -- employee management, shift scheduling and coordinating these schedules among the teams.

CONS: There is a limit on the number of users that can have administrative privileges.

Jo

April 30, 2020 Source: Financesonline.com

Hassle-free shift scheduler!

PROS: I love Shiftboard's functions and features! It allows me to create my own schedule and track my shifts. It eliminates confusion and schedule conflicts because it sends out confirmation and reminders of your shifts. You can also trade your shift with your teammate using the Tradeboard feature.

CONS: The reminder email is super-advanced, most of the time 3 days advanced. While it's a good thing especially if you're planning something else, it's better if there's also a reminder 24 hours prior to the shift. That way one can never forget!

Jordyn

April 28, 2020 Source: Financesonline.com

Helpful for remote workers

PROS: I'm a remote worker and Shiftboard has helped me a lot in keeping track of my shifts and recording my work hours.

CONS: I used to hate it when there are no other timezones available in the app, but it's now fixed, so I have no complaints now!

Francisca

April 18, 2020 Source: Financesonline.com

Team management!

PROS: I mainly use this app to manage our volunteers' schedules most especially during preparation for huge events. The app is super easy and convenient to use for both admin and staff.

CONS: The user interface can still be improved and make it more user-friendly and visually appealing.

Luke G

June 4, 2019 Source: G2.com

"Very user friendly! "

What do you like best about ScheduleFlex?

I like that you can manage every employee AND every position with a deployment all while using one platform. Additionally, the software houses personal information for employees thus making it easier to notify someone of a schedule or shift change.

What do you dislike about ScheduleFlex?

At some times, it gets easy to have "too many hands" in the cookie jar. There are ways to prevent and limit certain users from having administrative privileges, but, that also limits their ability to be productive. This is only a small downside that is very easy to get over/fix.

Recommendations to others considering ScheduleFlex:

Very strongly consider this product! By far the easiest to use and most productive software for managing people!

What problems is ScheduleFlex solving and how is that benefiting you?

It solves the problem that we used to face with not having proper visibility on our staff. From this software, you can view and make changes to anyone within your staff. Complete oversight! The biggest benefit that stems from this system is that we are now able to see a raw view of all of our open/needed coverage for our security deployment.

User in Consumer Services

March 9, 2019 Source: G2.com

"Let'a employees shedule hassle free"

What do you like best?

I really enjoy the freedom creating my own schedule and keeping track of shifts with Shiftboard. It also sends a confirmation email of shifts selected as well as reminder emails. There is also a feature under Account> Hours to select a date range and it will tell you how many hours you have scheduled. I also really like the built in Tradeboard for employees to exchange or transfer shifts between themselves.

What do you dislike?

I don't like that sometimes the reminder emails come super early like days in advance. It would be more practical for them to come possibly 3 days in advance and then again 24 hours before the start of your shift.

What problems are you solving with the product? What benefits have you realized?

Employee scheduling and trading of shifts. It takes the scheduling responsibility out of managements hands and places it on the employee's shoulder saving both time and resources. Employees are held responsible for selecting the right number of hours to meet expectations

Shifts are released to be selected from in tier's based upon employee performance in several area's.

Anonymous User

March 9, 2019 Source: G2.com

"Let'a employees shedule hassle free"

What do you like best about ScheduleFlex?

What do you dislike about ScheduleFlex?

What problems is ScheduleFlex solving and how is that benefiting you?

Shifts are released to be selected from in tier's based upon employee performance in several area's.

Shiftboard Reviews

User Rating

Rating Distribution

User Sentiments

Do You Use Shiftboard?

Review Summary

Pros

Cons

Kylie

Queenie

Anonymous User

Austin

Jo

Jordyn

Francisca

Luke G

User in Consumer Services

What do you like best?

What do you dislike?

What problems are you solving with the product? What benefits have you realized?

Anonymous User

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