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Setmore Reviews

User Rating

4.7/5 (Based on 2,437 Ratings)

Rating Distribution

  • Excellent

    83.3%
  • Very Good

    9.2%
  • Average

    2.7%
  • Poor

    0.7%
  • Terrible

    4.1%

User Sentiments

Excellent Customer Service, Ease of Use, Extensive Integrations, Automated Appointment Reminders

Occasional Glitches/Bugs, Mobile App Issues, Limited Customization Options, Inconsistent Calendar Syncing

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Review Summary

Overall, users praise SetMore for its user-friendly interface, ease of scheduling, and time-saving features. They appreciate the ability to customize appointment types, set reminders, and integrate with other tools. Many users find the mobile app particularly useful for managing their schedules on the go. Some users have experienced occasional glitches or technical issues, but the customer support team is generally responsive and helpful. Additionally, some users have found the free version to be limited in terms of features, leading them to upgrade to a paid plan.

Pros

  • Userfriendly interface simplifies scheduling and managing appointments.
  • Automated appointment reminders reduce noshows and improve client engagement.
  • Integration with popular calendar applications ensures seamless syncing and scheduling.
  • Customizable templates allow users to create professional and consistent appointment confirmations.

Cons

  • Limited customization options for appointment scheduling and management.
  • Occasional glitches and bugs reported by some users, leading to scheduling errors.
  • Limited reporting and analytics features compared to more advanced scheduling software.
  • Integration with certain thirdparty applications may be limited or lack full functionality.

AI-Generated from the text of User Reviews

Reviews
AF

Andy Fitzgerald

June 13, 2025 Source: Trustpilot.com
knowledgeable and assuring customer…
knowledgeable and assuring customer service on the phone.
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A

Adonia

June 13, 2025 Source: Trustpilot.com
Great customer service
The demo call with Prisha was very informative and professional. Really appreciate the friendly service. The app is very useful.
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EW

Erin Woods

June 13, 2025 Source: Trustpilot.com
Service has bee spot on since I…
Service has bee spot on since I started! They have helped me every step of the way (Heema is a delight) and when Google had a glitch - and I'm sure we all panicked - Joshua was straight talking, problem solving, super responsive, honest about what is (and what is not) possible. The combo of high touch support and honest feedback is refreshing. Thank you!
Read more
M

Margot

June 12, 2025 Source: Trustpilot.com
Thank you for your time
Thank you for your time, support and advice.
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S

Sarah

June 11, 2025 Source: Trustpilot.com
Best free booking app!
Minor bug when first signing up but Sudevan was extremely responsive and helpful until it was resolved.
While this was going on I tried setting up with a couple other free booking apps and found them clunky, unattractive, and frustrating to use. Setmore looks way cleaner and operates much more smoothly.
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AP

Aundance Plus

June 11, 2025 Source: Trustpilot.com
Great support.
Great help from Madhumitha from support. Translation issue relayed to the back office team. Looking forward to this issue getting fixed.
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G

Gull

June 10, 2025 Source: Trustpilot.com
This website is so good .I like it.
Date of experience: June 10, 2025
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ES

Energy Shiatsu

June 10, 2025 Source: Trustpilot.com
Solid software and customer service
We've been using SetMore for 9 years with delight and ease. Solid software with a lot of great features and new great ones added often, like AI receptionist. First time ever had to reach out to support about certain aspects of upgrading and the assistance was rapid and helpful.
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M

Matija

June 10, 2025 Source: Trustpilot.com
Great onboarding team
I started learning about Setmore and I have a lot of questions. Onboarding with MOHIT was great, he answered all of my questions and have shown me features that Setmore has. Great service!
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V

V.V.Valchev

June 9, 2025 Source: Trustpilot.com
Great costumer service
Great costumer service !

Prisha was extremely attentive to my needs and helped with with many of my questions and concerns ! The platform is easy to work and operate
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