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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Finalise your business faster with Sertifi
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96.5%
3.5%
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Ease of use, Efficient and fast document signing, Secure platform for payments and signatures, Seamless integrations with other platforms
Occasional system glitches or bugs, Limited search functionality, Confusing email notifications, Lack of mobile-friendliness for document editing
Many users appreciate Sertifi's ease of use and user-friendly interface, finding it simple to navigate and implement. The platform's automation capabilities and electronic signature features are highly valued, helping businesses streamline their processes and improve efficiency. Additionally, Sertifi's customer support is often praised for its responsiveness and helpfulness, resolving issues quickly and effectively. However, some users have reported occasional technical glitches and limitations in customization options, suggesting room for improvement in these areas. Overall, users acknowledge Sertifi's strengths in usability, automation, and customer support, while highlighting potential areas for enhancement to provide a more comprehensive and seamless experience.
AI-Generated from the text of User Reviews
We can create our own forms. Also, we get an helpful feedback if the credit card is legit or not
It is not user-friendly to create administrators
It helps us prevent frauds
I like how easy it is to add signing documents and collect payments. In my case, I use it through Salesforce, and the integration works almost seamlessly. I've rarely had issues.
I don't like how I need to edit everything in Sertifi itself (payments and documents) for changes to be accurately reported. I wish I could edit items directly though Salesforce and then have them updated in Sertifi + reported on accurately.
It's allowing me to quickly get documents signed as well as collect payments efficiently. I'm very happy with how easy it is to use for both myself and my clients.
What are the best aspects of this product?
I love how the simplicity of this tool. I can easily fill out a digital agreement and have it send to a potential client while dealing with them on the phone in as little as a couple minutes. I love how I can quickly make edits to an agreement even after sending it.
What aspects are problematic or could work better?
I just wish it's straightforwad to open a document on their mobile device and have it filled out just the way it would be on a desktop PC. My clients are own small businesses who are constantly on the move and rarely spend time in fron of their PC.
What specific problems in your company were solved by this product?
Sertifi saves me a lot of time. I rarely have time to worry about whether a potential client owns a scanner/printer/fax machien. They simply sign the digital agreement and immediately have a copy sent to them for recordkeeping.
Are you a current user of this product?
Yes
PROS: I love how the simplicity of this tool. I can easily fill out a digital agreement and have it send to a potential client while dealing with them on the phone in as little as a couple minutes. I love how I can quickly make edits to an agreement even after sending it.
CONS: I just wish it's straightforwad to open a document on their mobile device and have it filled out just the way it would be on a desktop PC. My clients are own small businesses who are constantly on the move and rarely spend time in fron of their PC.
PROS: E-signatures lets users of Aljex Software to make their workflow a lot faster. With an integrated solution within TMS, brokers making use of Aljex have a simpler and quicker solution for paperwork signing and getting them uploaded to our software.
CONS: I'm only limited to input a maximum of 40 characters here. The sad thing about all this is that I have nothing bad to say about Sertifi.
PROS: Sertifi does a tremendous job for me. It saves me time, paper, and postage. If it's convenient for me, then more so with my customers.
CONS: There have been so many instances where e-mails keep going back and forth like: one for them to receive it then another one for them to sign in and then another one that gives me a reminder to sign it. Then another one that talks about the process of signing... Too many e-mails going on.
What are the best aspects of this product?
Not everyoen I know owns a fax/printer/scanner at home. This tool has removed the headache of getting our new hires started since most of them sign their forms over the internet. It's very user friendly and each notification informs me of forms that have been signed. If we'd known about this years ago, everything would've been smooth!
What aspects are problematic or could work better?
This is just a small issue but when you log in, it brings you to a new tab. It would've been awesome to stick with one tab so I won't have to open a bunch of them all at once. This is the only tiny issue I can only come up with.
What specific problems in your company were solved by this product?
We tend to receive paperwork from employees in a timely manner since they won't have to head someplace to fax or print something. This saves me time when it comes to followups.
Are you a current user of this product?
Yes
PROS: Not everyoen I know owns a fax/printer/scanner at home. This tool has removed the headache of getting our new hires started since most of them sign their forms over the internet. It's very user friendly and each notification informs me of forms that have been signed. If we'd known about this years ago, everything would've been smooth!
CONS: This is just a small issue but when you log in, it brings you to a new tab. It would've been awesome to stick with one tab so I won't have to open a bunch of them all at once. This is the only tiny issue I can only come up with.
PROS: Having an idea as to when a carrier has signed your rate confirmaton and knowing its legibility is a big plus. I also have the ability search and track specific data from loads days, weeks, and even months down the line.
CONS: I don't favor receiving multiple e-mail fromteh same e-sig. There's nothing much to not like about Sertifi. It does what it's meant to do.
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