RingCentral Office Reviews

User Rating

2.1/5 (Based on 1,154 Ratings)

Rating Distribution

Excellent
20.5%
Very Good
4.5%
Average
5%
Poor
6.4%
Terrible
63.6%

User Sentiments

Mobile App Functionality, Call Recording Feature, Extensive Integrations, Comprehensive Feature Set

Inconsistent Call Quality, Poor Customer Support, Technical Issues and Bugs, Unhelpful Tech Support

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Review Summary

RingCentral users generally express satisfaction with its user-friendly interface, extensive features, and reliable call quality. They appreciate the flexibility and scalability of the platform, which allows them to customize it according to their business needs. Additionally, the integration with other business tools and applications is highly valued. However, some users have reported occasional technical glitches and integration issues, emphasizing the need for improved stability and seamless connectivity. Overall, RingCentral users find it a solid and dependable communication and collaboration solution.

Pros

Userfriendly interface and intuitive design.
Wide range of features, including video conferencing, team messaging, and file sharing.
Excellent customer support with quick response times.
Costeffective pricing plans for businesses of all sizes.

Cons

Can be complex to set up and manage for larger teams.
Occasional technical issues and glitches reported by users.
Some users have reported difficulties integrating RingCentral with other software tools.
Limited customization options and branding capabilities.

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Reviews

ArcDesign

June 24, 2025 Source: Trustpilot.com

The system works and when help is…

The system works and when help is needed it is efficient.

Matt Berens

June 24, 2025 Source: Trustpilot.com

She was the BEST!

She was the BEST!! She helped with exactly what we needed, and to get a live person who was competent and professional and amicable!!

Avis Milburn

December 26, 2024 Source: Trustpilot.com

Great

Because I don't miss a call

bellisimo

December 19, 2024 Source: Trustpilot.com

Did what you were supposed to do on…

Did what you were supposed to do on time and within budget. Any concerns were addressed immediately. Well done

ML

December 17, 2024 Source: Trustpilot.com

easy to use and reliable

Date of experience: December 17, 2024

customer

December 17, 2024 Source: Trustpilot.com

Thank you for your help!

Date of experience: December 17, 2024

Accounting Simplified LLC

December 17, 2024 Source: Trustpilot.com

Remote Team Magic

We have a remote team spread across the contiguous US. RingCentral has given us the ability to manage incoming calls and call transfers over great distances. We are able to have weekly team meetings including screen shares and video calling. The platform has helped us remain a close-knit team even though we are not geographically together!

customer

December 14, 2024 Source: Trustpilot.com

Great product!

customer

December 13, 2024 Source: Trustpilot.com

Great!

I have had no trouble installing or using this! No call drops

Burt

December 10, 2024 Source: Trustpilot.com

Stephanie made it clear what was needed…

Stephanie made it clear what was needed and follow through was great

RingCentral Office Reviews

User Rating

Rating Distribution

User Sentiments

Do You Use RingCentral Office?

Review Summary

Pros

Cons

ArcDesign

Matt Berens

Avis Milburn

bellisimo

ML

customer

Accounting Simplified LLC

customer

customer

Burt

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