MEET CLARA - THE AI BEHIND SMARTER SOFTWARE CHOICES
This profile is currently managed by the official vendor through the SaaSworthy Vendor Portal. Product details, features, pricing, and media assets are maintained directly by the company.
Deep Dive with Clara AI
ResolveCX is an AI-driven, cloud-native platform for managing customer complaints, escalations, cases, and problem investigations with speed and accuracy. Built on AWS, it streamlines the full lifecycle from intake to resolution through intelligent routing, automated workflows, and real-time collaboration across teams. The platform centralises all customer issues in one secure environment, delivering configurable templates, SLA tracking, audit-ready history, advanced analytics, and seamless integrations with CRMs, contact-centre systems, and internal applications. ResolveCX enables organisations to reduce handling time, improve resolution quality, and strengthen customer trust through transparent, data-driven service operations.
Read more
Pricing
SW Score Breakdown
Platforms Supported
Organization Types Supported
API Support
Modes of Support
Reporting & Analytics
Integration with CRM/Helpdesk Systems
Multi-Channel Support
Search & Content Discovery
AI Chatbots & Virtual Assistants
Ticket Submission & Tracking
Knowledge Base & FAQs
Self-Service Portal
Workflow Automation
Automatically execute mundane and repetitive processes or workflow so that employees can focus on productive workMulti-Location Management
Check-In/Check-Out Management
Real-Time Asset Tracking
Alerts & Notifications
Reporting & Analytics
Asset Lifecycle Management
Helps in overseeing the entire lifecycle of assets, from procurement to disposalLoss Prevention & Security
Cloud-Based & Scalability
User Roles & Access Control
Audit & Compliance Management
Integration with ERP & IT Systems
Mobile Access & Field Support
Maintenance & Service Management
Inventory & Stock Management
Asset Identification & Tagging
Free Trial
Available
Credit Card Required to Get Started
Basic $150.00 $15.00 per user / month
ResolveCX offers flexible pricing plans designed to support businesses of different sizes and operational needs. Plans start at $15 per user per month and include essential customer complaint and case management features. The Growth plan is available at $29 per user per month, while the Professional plan costs $43 per user per month and provides advanced AI, automation, escalation, reporting, and omnichannel capabilities. Enterprise organizations can access a customized plan with unlimited users, workflows, integrations, advanced controls, private cloud options, and dedicated customer success support. Annual billing options are available, with no setup fees.
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Youtube
ResolveCX Dashboard
What is ResolveCX used for?
ResolveCX is Customer Self-Service Software. ResolveCX offers the following functionalities:
Learn more about ResolveCX features.
What are the top alternatives for ResolveCX?
Does ResolveCX provide API?
Yes, ResolveCX provides API.
Vendor Details
Founded : 2024Contact Details
Not available
https://resolvecx.global
Social Media Handles
SaaSworthy may receive compensation from some vendors featured on this page. This does not influence our editorial evaluation or ratings. [email protected]
Looking for the right SaaS
We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.
Want more customers?
Our experts will research about your product and list it on SaaSworthy for FREE.
