Qualified Reviews

Qualified offers different / customisable experiments for your customers/visitors and a good amount dashboard and reports to track your success.

Not to mention, the AMAZING customer success tema!

Nothing!! Qualified meets our needs and requirements so far!

Customise customer and lead experiences in our website and Salesforce Appexchange page and other specific landing pages. Qualified also helps us improve the lead-to-sales speed, creating specific experiments and alerts that help our Sales team book more meetings.

Qualified has completely transformed the idea of conversational marketing into something customizable and personalized so that prospects are truly receiving a custom experience on our website. Our BDRs have been able to get in front of prospects faster and convert more efficiently than ever before. Additionally, Qualified has the smoothest selling and onboarding experience I've ever had with a piece of technology.

I wouldn't call this a dislike about the product - but I think it is helpful to have someone on your team that is comfortable with integrations and can help conceptualize experiences. The QSA will do almost all of the heavy lifting to build out experiences, but having some knowledge of internal processes helps the build.

Helping us use our website as a conversion tool with far less friction for the prospects. We are able to identify and get in front of prospects faster so that our BDRs can move them through the funnel quicker.

Sarah has been nothing short of amazing for us to build experineces and proof our chatbot. We tell her our vision and she helps in any way she can. It has been so easy to use and the support team has been incredible. I use qualified to build experiences at least once a month, if not once a week and there are so many features included like blocks, automations, and more. It also integreates into our slack and CRM so it was really easy to implement qualified into our day to day routines.

Honeslty there was a slight learning curve but one meeting with Sarah on how to use it eased all my worries.

it allows our customers to ask a question without having to get a hold of customer service or a sales rep

What sets this platform apart is the proactive approach taken by the Qualified Success Architect (QSA) assigned to our account. They go above and beyond in helping us brainstorm and implement innovative ways to enhance our overall experience. Their dedication to continuous improvement has been invaluable, ensuring that the interaction with the chat bot is not just efficient but also constantly evolving to meet our changing needs.

During the initial stages of our (really mine) partnership, the QSA took the time to troubleshoot the issues we encountered when we were restarting up the program. Their expertise and patience made the onboarding process smooth and stress-free. It's clear that they are genuinely invested in our success, and their hands-on approach has been a key factor in our seamless transition and ongoing satisfaction.

Overall, I find the product itself, very easy to use and configure, if I needed to jump in quickly to make changes myself.

I can't think of anything that I dislike about Qualified. If anything it may be more so our internal process that sometime causes some issues with Qualified's datapoints, related to routing based on territories.

Qualified efficiently notifies our team of target accounts visiting our website. This proactive approach not only streamlines the identification of potential clients but also facilitates seamless meeting bookings. Their platform has played a key role in enhancing our outreach efforts, ensuring a proactive engagement with our target audience.

We implemented Qualified in 2023 and since then, its been doing wonders for lead gen and booking meetings. It is a very feature rich platform that allows you really get insight into those visting your website and makes it a very seamless process between lead and Account Executive.

By far one of the best things about Qualfied has been the customer support. Shawn has been extremely helpful in our onboard and continued refinement of our platform. He has made himself available anytime we have needed anything and is a great asset having the platform.

None so far, Qualified has been able to address our issues/concerns and Shawn has been terrific with providing support when we have needed it.

Having real-time data on who is on our website and the implemenation of a chat bot to help us schedule meetings while the person is on our website.

For years now, it feels like we've been promised B2B chat that would help remove friction from the sales process. AI and logic were supposed to help prospects and route them to the right resources. Unfortunately, every chat solution I've used has proven to be nothing but lazy routing. Annoyances that arent' worth turning on.

Qualified has changed that for me, and changed the game.

It's the first chat/ABM/intent tool that I start my day with. It's helped me scout orgs and do winning prospecting. The app makes me 'on' 24/7. And now, with the new video and scheduling capabilities, it's a one-stop platform for sales.

Our marketing team loves it too. Ad opt-ins are now routed to sales reps with lead information populated in Salesforce. It's helped us as an org close millions.

There is so much bad SaaS for sales. Qualified is not that. I'll be rooting for them and pushing for any org I work with to start using them.

It's perfect. Really no complaints.

With PLG becoming huge, it would be nice to see them add in-app chat.

- Account prioritization

- Prospect identification and engagement

- Meeting setting

- Lead routing

- Open/engagement tracking

- Playbook creation

- Deal planning

- Prospect customer service

We were about to pull the trigger on a competing Chat Bot solution, but after engaging with Qualified quickly hit the brakes and went all-in on their superior approach. We've already seen success and MROI, as well as unlocked opportunities for growth with the utilization of the 1st party intent feature. Tanya, our success rep, has been an instrumental in our initial success.

It's a powerful solution and can feel a little overwhelming at first, but they provide a Qualified university certifcation and exceptional support to get you comfortable.

We didn't have a chat bot and though the is a very easy floor to meet with basic Chat Bots available, Qualified offered a better approach that was customizable to our operations. The meeting scheduler is removing friction from our prospects and our BDRs. And, the intent-data is transforming how we prioritize target account prospecting. It's early days and we'll be exploring much more of what Qualified has to offer, because as we mature the solution will scale with us and unlock opportunities for a strong ABM program in the future.

Our Success Architect, Jennifer Schneider, has been amazing to work with. I was new to my company and Qualified as a tool but she's very hands-on and has ensured we're set-up for success.

A bit less intuitive than other chat tools I've used - but that speaks to the sophistication of Qualified.

Qualified is allowing us to book meetings in real-time with users on our website.

My favorite part of using Qualified is the experience between website visitors and our team. It's beyond useful. Website visitors benefit from speaking with a real human and can get the information they need without looking too far.

I enjoy the slack integration because we get notified when there's a visitor on the website, but there can be some lag.

We benefit from using this in many ways. We now have a direct link to each website visitor and can put them in touch with the right teams to help get them exactly what they need when they need it. The time savings is beyond worth it.

Everything: the intuitive and efffective platform, the excellent collaboration with the customer success, the fast and dilligent support. All in all a great experience.

Nothing so far, everything went smoothly and we got great success with the pilot. We are currently fully deploying the bot.

Speed to leed. Today marketing and sales need to be interactive, to reach the prospect at the time of need. Our website traffic increased significantly, Qualified helps us to identify top prospects visiting our website and help them then and there. They can bypass forms and get the information they need.