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About Prompt ai

Prompt.ai is a chatbot that answers frequently asked questions for employees when they have an IT problem. Employees can use messaging platforms such as Slack, Skype, and Microsoft Teams to chat with Prompt.ai, so they can get quick answers without having to ask the IT team. Prompt.ai integrates with IT service and support platforms such as Jira to help agents more easily answer support requests. If Prompt.ai cannot solve the problem itself, it automatically creates a support ticket for the IT team to follow up on. As Prompt.ai is an intelligent chatbot, the more you ask it the more it learns, and the solutions it comes up with improve. Prompt.ai also provides real-time analytics so you can find out which areas employees are struggling with, and which questions commonly come up. This enables you to create a better knowledge base for your company. It also saves the the IT team time answering the same questions over and over again.

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Screenshots & Videos

Customizable conversations
Easy Escalation Path
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Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    60%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    66%

Platforms Supported

  • Browser Based (Cloud)

Organization Types Supported

  • All (Small, Medium, Large)
  • Freelancers

API Support

  • NA

Modes of Support

  • Online

Prompt ai Features

Known Issue Management

Helps to tackle and to manage familiar issues or routine challenges

Alerts (Escalation)

Helps to route critical tickets to the boss or in-house experts and alerting against them when such come

AI based Chatbots

Automated replies are sent using self-learning chatbots via artificial intelligence

Ticket Management

Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved
Prompt ai Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription / Quotation Based )

Pricing Plans

Screenshots of Vendor Pricing Page

Pricing screenshot

Disclaimer: The pricing details were last updated on 31/10/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Prompt ai Pricing.

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Prompt ai FAQs

What is Prompt ai used for?

Prompt ai offers the following functionalities:

  • Known Issue Management
  • Alerts (Escalation)
  • AI based Chatbots
  • Ticket Management

Learn more about Prompt ai features.

Does Prompt ai provide API?

No, Prompt ai does not provide API.

Prompt ai Contact

Vendor Details

Not available

Contact Details

Not available

https://www.getprompt.ai/

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