Home/New SaaS Software/Prompt ai
Updated on: February 28, 2021
What is Prompt ai ?

Prompt ai

Prompt ai works where you and your employees do
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Prompt.ai is a chatbot that answers frequently asked questions for employees when they have an IT problem. Employees can use messaging platforms such as Slack, Skype, and Microsoft Teams to chat with Prompt.ai, so they can get quick answers without having to ask the IT team. Prompt.ai integrates with IT service and support platforms such as Jira to help agents more easily answer support requests. If Prompt.ai cannot solve the problem itself, it automatically creates a support ticket for the IT team to follow up on. As Prompt.ai is an intelligent chatbot, the more you ask it the more it learns, and the solutions it comes up with improve. Prompt.ai also provides real-time analytics so you can find out which areas employees are struggling with, and which questions commonly come up. This enables you to create a better knowledge base for your company. It also saves the the IT team time answering the same questions over and over again.

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Prompt ai Features

Prompt ai Technical details

Support Online Customer Type Freelancers Large Enterprises Medium Business Small Business
API NA Location / Phone Number NA
Deployment SaaS/Web/Cloud Category New SaaS Software

Prompt ai Pricing

Pricing ModelFree Trial , Subscription , Quotation Based
Essentials
$4 /User/Month

Plan Features

  • 24/7 Support
  • Content creation templates & best practices
  • Unlimited Employee Interactions
  • Messenger Bots (Slack, Teams, Skype4BU) - One Platform
  • Unlimited Self-service articles
  • Guided Article Suggestions
  • Rich text article editor
  • Import existing articles
  • Conversation builder
  • Unlimited Out-of-the-box ticketing platform integrations
  • Automatic employee ticket escalation
  • Usage Report
  • Active Directory Integration
  • Single Sign On
Advanced
Custom

Plan Features

  • 24/7 Support
  • Content creation templates & best practices
  • Unlimited Employee Interactions
  • Messenger Bots (Slack, Teams, Skype4BU) - Multiple Platforms
  • Unlimited Self-service articles
  • Guided Article Suggestions
  • Rich text article editor
  • Import existing articles
  • Conversation builder
  • Dedicated content creation expert
  • Unlimited Out-of-the-box ticketing platform integrations
  • Automatic employee ticket escalation
  • Historical ticket analysis
  • Incident management platform
  • Usage Report
  • Active Directory Integration
  • Single Sign On

Contact the vendor for detailed pricing information

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Disclaimer: The pricing details were last updated on 31/10/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Prompt ai FAQs

Prompt ai offers the following functionalities:

  • Alerts (Escalation)
  • Ticket Management
  • Known Issue Management
  • AI based Chatbots

Learn more about Prompt ai features.

The pricing for Prompt ai starts at $4.00 per user per month. Prompt ai has a single plan:

  • Essentials at $4.00 per user per month.
    • Prompt ai also offers a custom plan based on the customer's request.

      Learn more about Prompt ai pricing.

No, Prompt ai does not offer a free plan.

Learn more about Prompt ai pricing.

No, Prompt ai does not provide API.

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Videos on Prompt ai

What is Prompt ai?
What is Prompt ai?

Prompt ai Screenshots

Customizable conversations
Easy Escalation Path
Customizable conversations
Customizable conversations
Easy Escalation Path