Prompt ai offers the following functionalities:
- Alerts (Escalation)
- AI based Chatbots
- Known Issue Management
- Ticket Management
Learn more about Prompt ai features.
Prompt.ai is a chatbot that answers frequently asked questions for employees when they have an IT problem. Employees can use messaging platforms such as Slack, Skype, and Microsoft Teams to chat with Prompt.ai, so they can get quick answers without having to ask the IT team. Prompt.ai integrates with IT service and support platforms such as Jira to help agents more easily answer support requests. If Prompt.ai cannot solve the problem itself, it automatically creates a support ticket for the IT team to follow up on. As Prompt.ai is an intelligent chatbot, the more you ask it the more it learns, and the solutions it comes up with improve. Prompt.ai also provides real-time analytics so you can find out which areas employees are struggling with, and which questions commonly come up. This enables you to create a better knowledge base for your company. It also saves the the IT team time answering the same questions over and over again.
| Support | Online | Customer Type | Freelancers Large Enterprises Medium Business Small Business |
| API | NA | Location / Phone Number | NA |
| Deployment | SaaS/Web/Cloud | Category | New SaaS Software |
Disclaimer: The pricing details were last updated on 31/10/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
Prompt ai offers the following functionalities:
Learn more about Prompt ai features.
No, Prompt ai does not provide API.
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