Prompt.ai is a chatbot that answers frequently asked questions for employees when they have an IT problem. Employees can use messaging platforms such as Slack, Skype, and Microsoft Teams to chat with Prompt.ai, so they can get quick answers without having to ask the IT team. Prompt.ai integrates with IT service and support platforms such as Jira to help agents more easily answer support requests. If Prompt.ai cannot solve the problem itself, it automatically creates a support ticket for the IT team to follow up on. As Prompt.ai is an intelligent chatbot, the more you ask it the more it learns, and the solutions it comes up with improve. Prompt.ai also provides real-time analytics so you can find out which areas employees are struggling with, and which questions commonly come up. This enables you to create a better knowledge base for your company. It also saves the the IT team time answering the same questions over and over again.
Pricing
SW Score Breakdown
Platforms Supported
Organization Types Supported
API Support
Modes of Support
Known Issue Management
Helps to tackle and to manage familiar issues or routine challengesAlerts (Escalation)
Helps to route critical tickets to the boss or in-house experts and alerting against them when such comeAI based Chatbots
Automated replies are sent using self-learning chatbots via artificial intelligenceTicket Management
Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolvedFree Trial
Available
Pricing Options
Premium Plans ( Subscription / Quotation Based )
Pricing Plans
Essentials $4.00 $4.00 per user / month
Plan Features
Advanced Custom
Plan Features
Contact the vendor for detailed pricing information
Screenshots of Vendor Pricing Page
Disclaimer: The pricing details were last updated on 31/10/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
Learn more about Prompt ai Pricing.
What is Prompt ai?
Customizable conv...
Easy Escalation Path
What is Prompt ai used for?
Learn more about Prompt ai features.
Does Prompt ai provide API?
No, Prompt ai does not provide API.
Vendor Details
Not available
Contact Details
Not available
https://www.getprompt.ai/
Social Media Handles
This research is curated from diverse authoritative sources; feel free to share your feedback at feedback@saasworthy.com
Looking for the right SaaS
We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.
Want more customers?
Our experts will research about your product and list it on SaaSworthy for FREE.