PrivateVPN Reviews

User Rating

4.8/5 (Based on 3,736 Ratings)

Rating Distribution

Excellent
91.7%
Very Good
3.9%
Average
0.5%
Poor
0.6%
Terrible
3.3%

User Sentiments

Fast and Reliable Customer Support, Knowledgable Support Team, Quick Response Times, Effective Problem Resolution

Server Reliability Issues, Slow Connection Speeds, Outdated Application, Inconsistent Streaming Service Compatibility

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Review Summary

Many users appreciate PrivateVPN's user-friendly interface, fast speeds, robust security features, and ability to bypass geo-restrictions. Reviewers also highlight PrivateVPN's excellent customer support, praising their responsiveness and helpfulness. However, some users have expressed concerns about occasional connection issues, limited server locations compared to competitors, and a lack of advanced features found in some other VPN services. Additionally, some users have reported difficulties with Netflix and other streaming services.

Pros

Blazingfast speeds for uninterrupted streaming and downloading.
Robust security features ensure online privacy and protection.
Userfriendly interface and easy setup make it accessible to all.

Cons

Limited server locations may hinder access to certain content.
Occasional connection drops can be disruptive, especially during video conferencing.

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Reviews

Tom Annas

January 14, 2026 Source: Trustpilot.com

Knowledgeable people and helpful

Quick response from Anna and Ferdinand….advised and guided me thru process

SHRIVATSAN Rags

January 12, 2026 Source: Trustpilot.com

VPN Connection Issue

DALE was really helpful and promptly supported my issue and was very professional.

Tanveer Ahmed

January 11, 2026 Source: Trustpilot.com

Mr TOM

Mr TOM is very polite and reallly nice person. He helped me nicely.

Alicudi Sicily Italy

January 9, 2026 Source: Trustpilot.com

Super assistance

I often need assistance from their team. They alwasy reply to my emails within minutes (incredible) they are all very kind and polite and today I had the support from Jim. He is SUPER, super fast, super professiional, super kind, super everything. Thank you

B Z

January 9, 2026 Source: Trustpilot.com

Tom was great … fixed the problem…

Tom was great … fixed the problem quickly once he came on with Teamshare

Dickson

January 8, 2026 Source: Trustpilot.com

Dale was very helpful

VERA DUARTE

January 7, 2026 Source: Trustpilot.com

Had some issues loggin in after…

Had some issues loggin in after rebooting my pc, and Jim was very helpful, guidig me through all the steps needed.

BARIS CEVIK

January 7, 2026 Source: Trustpilot.com

I have an issue in logging in private vpn. TOM assisted me all the way through my problem. With understandable instructions TOM guided me excellently and solved my problem immediately

Beate Martinussen

January 7, 2026 Source: Trustpilot.com

Help with account

Very helpful and fixed my problem straight away.

Canada

January 5, 2026 Source: Trustpilot.com

Outstanding support from Jim

Jim went above and beyond to help me, and I truly appreciate his time, patience, and dedication. He took the time to understand the issue, explained everything clearly, and made sure it was handled properly from start to finish. It’s rare to come across someone so professional, reliable, and genuinely willing to help. Thanks to Jim, the whole experience was smooth and stress free. A big thank you for the excellent service!

PrivateVPN Reviews

User Rating

Rating Distribution

User Sentiments

Do You Use PrivateVPN?

Review Summary

Pros

Cons

Tom Annas

SHRIVATSAN Rags

Tanveer Ahmed

Alicudi Sicily Italy

B Z

Dickson

VERA DUARTE

BARIS CEVIK

Beate Martinussen

Canada

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