Pleo Reviews

User Rating

4.4/5 (Based on 928 Ratings)

Rating Distribution

Excellent
80.5%
Very Good
4.4%
Average
0.5%
Poor
2%
Terrible
12.5%

User Sentiments

Excellent Customer Service, Easy to Use Interface, Extensive Integrations, Time-Saving Efficiency

Occasional App Instability, Limited Offline Functionality, Inconsistent Receipt Fetching, Limited Card Acceptance In Specific Locations

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Review Summary

Users appreciate Pleo's user-friendly interface, ease of use, and ability to streamline expense management. They find it particularly helpful for tracking and categorizing expenses, setting spending limits, and generating reports. Additionally, Pleo's integration with various accounting and financial tools is highly valued. However, some users have mentioned occasional technical glitches and a limited range of features compared to more comprehensive expense management solutions. Overall, Pleo is well-received for its user-friendly design, efficient expense tracking, and integration capabilities.

Pros

Easy to use interface makes expense tracking and management effortless.
Automates expense reporting, saving time and simplifying processes.
Streamlines the process of business finance management.

Cons

Limited integration options may not be suitable for businesses with complex software needs.
Can be pricey, so small and midsized businesses may need to consider their budget.
Customer support may not be ideal for businesses requiring more personalized assistance.

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Reviews

Rebecca Blease

January 13, 2026 Source: Trustpilot.com

Sonja - Friendly, Helpful & Patient Customer care

Sonja is very helpful and patient in finding solutions to issues, and also resolving them! Thanks again Sonya :)

kunde

January 6, 2026 Source: Trustpilot.com

Fraud resolution and protection

Our Organization experienced a fraud. The Pleo fraud team and especially Jozef has been amazing in resolving the matter.

PDD

January 4, 2026 Source: Trustpilot.com

Good service

Good service from Jozef who takes care about our problem !

Sofia

January 1, 2026 Source: Trustpilot.com

Sonja always manages to resolve my…

Sonja always manages to resolve my issues, she's quick and knows what to do all the time!!!

Rosa Hernández

December 16, 2025 Source: Trustpilot.com

Great attention

Jozef was always super attentive and responsive.

Tony Lu

December 7, 2025 Source: Trustpilot.com

The Pleo Support Team responded…

The Pleo Support Team responded promptly, resolved the issue efficiently, and provided thorough follow-up until users were able to use the app successfully. Their service was excellent, and their professionalism was greatly appreciated.

Radoslava

December 4, 2025 Source: Trustpilot.com

Great Customer Service as usual

I had a great experience with our account manager, Judith Mählmeyer, yesterday. We encountered an issue with a low Pleo balance, and she supported us by providing multiple options to urgently recharge it so our employees wouldn’t be blocked from booking their business trips.

Thank you so much, Judith!

Consumer

November 29, 2025 Source: Trustpilot.com

Sonja was very fast in replying to my

Sonja was very fast in replying to my, and the problem was resolved with professional assistance.

Tania

November 27, 2025 Source: Trustpilot.com

He responded to me quickly and resolved…

He responded to me quickly and resolved the issue fast.

Axel

November 26, 2025 Source: Trustpilot.com

incorrect debit

I initially had a problem with my Pleo account due to an incorrect transaction.

After reporting the error, I received excellent support from Jozef, and the account has now been resolved.
I am very grateful to Jozef that we were able to resolve everything to our satisfaction.