Ping Identity Reviews

User Rating

4.9/5 (Based on 260 Ratings)

Rating Distribution

Excellent
95.4%
Very Good
1.9%
Average
1.5%
Poor
1.2%
Terrible
0%

User Sentiments

Secure Authentication, Seamless Single Sign-On, Extensive Integrations, Excellent Customer Support

Complex Configuration, Mobile App Issues, Documentation Gaps, Occasional Performance Issues

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Review Summary

Overall, PingOne is highly regarded by users for its ease of use, robust security features, and comprehensive identity management capabilities. Reviewers praised its intuitive interface, customizable options, and seamless integration with other systems. The product is particularly valued for its ability to enhance security without compromising user experience. However, some users mentioned occasional performance issues and the need for better documentation. Despite these minor drawbacks, PingOne consistently receives positive feedback for its effectiveness in managing user identities and access control.

Pros

Easytouse interface and intuitive dashboard for managing user access and authentication.
Robust security features like multifactor authentication, single signon (SSO), and biometrics for enhanced protection.
Scalable and adaptable to meet the needs of organizations of all sizes, offering flexibility in deployment options.
Comprehensive reporting and analytics for visibility into user activity, audit trails, and performance metrics.

Cons

Can be expensive for smaller organizations due to its enterprisegrade features and pricing model.
Initial setup and configuration can be complex and require technical expertise or support from PingOne.
Limited support for legacy systems and applications, which may require additional integration efforts.
Occasional compatibility issues with certain thirdparty applications or operating systems, requiring troubleshooting or updates.

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Reviews

Abdellah C

October 20, 2026 Source: G2.com

Nahtloses SSO, starke MFA und einfache Integration dank API-First

What do you like best about Ping Identity?We particularly appreciate the seamless single sign-on experience for our users as well as the robust multi-factor authentication options. The API-first architecture makes integration into our applications very easy.What do you dislike about Ping Identity?Nothing significant – occasionally we wish for a more intuitive admin console and faster support responses.What problems is Ping Identity solving and how is that benefiting you?Ping Identity solves the challenge for us of centrally managing secure login and access management across many applications – this saves administrative effort and reduces security risks.

Verified User in Consulting

October 12, 2026 Source: G2.com

Identity can cover any topic within our Access Management layer Strong Integrations, Enterprise-Ready Performance, and Great Support

What do you like best about Ping Identity?Good integration with a lot of different technology types. Performance is good to support even very large organizations. Good connection with their support organizationWhat do you dislike about Ping Identity?PingFederate UI could be improved to make authorization policy flow easier to read.What problems is Ping Identity solving and how is that benefiting you?Ping

Verified User in Hospital & Health Care

October 12, 2026 Source: G2.com

Secure, Reliable, and Robust On-Premises Protection with Comprehensive Standards Support

What do you like best about Ping Identity?Security, reliability, and robust on-premises depth. Adaptive Security and Fraud Prevention. Comprehensive Standards SupportWhat do you dislike about Ping Identity?Update functionality for on-premise installation under Windows Server.What problems is Ping Identity solving and how is that benefiting you?The Success Manager and system integrator at Castelity are top-notch.

Rob R

October 12, 2026 Source: G2.com

Great Pricing Compared to Market Leaders

What do you like best about Ping Identity?Pricing - compared to other market leadersWhat do you dislike about Ping Identity?Support and performance - the deliveries for issues being worked on takes time without strong commitment on dates.What problems is Ping Identity solving and how is that benefiting you?MFA solutions are working well, people can choose from different methods (we started with just Tokens in the past) - we need to check on how RBA, Biometrics from device and SSO is going to add value to us. So far we did not achieve quantitively benefits.

dayan k

September 28, 2026 Source: G2.com

SSO and connect external clients to bank Excellent Support, Documentation, and a User-Friendly UI

What do you like best about Ping Identity?.Customer support, and documentation and UIWhat do you dislike about Ping Identity?It’s good to have some specific use cases as examplesWhat problems is Ping Identity solving and how is that benefiting you?We are using it for

Verified User in Manufacturing

September 17, 2026 Source: G2.com

Great Products That Help Meet Our Business Needs

What do you like best about Ping Identity?.Great Products that help us challenging Our Business needWhat do you dislike about Ping Identity?Often new contact persons for success management and salesWhat problems is Ping Identity solving and how is that benefiting you?User journey in authentication

Sourav D

September 16, 2026 Source: G2.com

Ping is unifying them in one and making manageable easily Excellent Training Materials and Customer-Centric Design

What do you like best about Ping Identity?The best parts are training materials and customer centric product designWhat do you dislike about Ping Identity?High Prices of professional certificationWhat problems is Ping Identity solving and how is that benefiting you?Problems with transmit and separate identity DS.

Verified User in Manufacturing

September 15, 2026 Source: G2.com

Ping Integrates Seamlessly and Delivers Reliable SSO Authentication

What do you like best about Ping Identity?Ping integrates very well with a lot of different technologies. It also performs very well for authentication. Used to enable SSO works well and have very little issues.What do you dislike about Ping Identity?There are some use cases where complexity will get the better of you on the configuration of Ping. For example, try to use Ping for session timeouts is complex and does not allow easily configuring sign-out for multiple applications.What problems is Ping Identity solving and how is that benefiting you?The biggest benefit of Ping Identity is and problem solve is integration of applications for SSO and providing claim for customization of authentication for different types of applications.

Karthik M

September 9, 2026 Source: G2.com

SSO, MFA, CIAM, verify Easy-to-Use Ping Products That Just Work

What do you like best about Ping Identity?Ease of use in all the products like Pingfederate, PingID, PingOne...What do you dislike about Ping Identity?Nothing much, probably need a better flow of documentation, previously it used to be goodWhat problems is Ping Identity solving and how is that benefiting you?We use it for

Verified User in Banking

September 3, 2026 Source: G2.com

Smooth IDP Migration and Rapid SSO Partner Growth

What do you like best about Ping Identity?They helped us migrate from an outdated IDP, and we can now support MFA as well as our SSO partners. We went from one SSO partner to over 50 in just two years.What do you dislike about Ping Identity?The bring-your-own SIEM tool. I also wish it had the ability to manage the out-of-the-box dashboards, and that there were an option to create custom views on the dashboard.What problems is Ping Identity solving and how is that benefiting you?Our customers needed stronger authentication and authorization, and implementing that has helped us better secure their accounts.

Ping Identity Reviews

User Rating

Rating Distribution

User Sentiments

Do You Use Ping Identity?

Review Summary

Pros

Cons

Abdellah C

Verified User in Consulting

Verified User in Hospital & Health Care

Rob R

dayan k

Verified User in Manufacturing

Sourav D

Verified User in Manufacturing

Karthik M

Verified User in Banking

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