Ping Identity Reviews

User Rating

4.6/5 (Based on 125 Ratings)

Rating Distribution

Excellent
70.4%
Very Good
23.2%
Average
2.4%
Poor
1.6%
Terrible
2.4%

User Sentiments

Secure Authentication, Seamless Single Sign-On, Extensive Integrations, Excellent Customer Support

Complex Configuration, Mobile App Issues, Documentation Gaps, Occasional Performance Issues

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Review Summary

Overall, PingOne is highly regarded by users for its ease of use, robust security features, and comprehensive identity management capabilities. Reviewers praised its intuitive interface, customizable options, and seamless integration with other systems. The product is particularly valued for its ability to enhance security without compromising user experience. However, some users mentioned occasional performance issues and the need for better documentation. Despite these minor drawbacks, PingOne consistently receives positive feedback for its effectiveness in managing user identities and access control.

Pros

Easytouse interface and intuitive dashboard for managing user access and authentication.
Robust security features like multifactor authentication, single signon (SSO), and biometrics for enhanced protection.
Scalable and adaptable to meet the needs of organizations of all sizes, offering flexibility in deployment options.
Comprehensive reporting and analytics for visibility into user activity, audit trails, and performance metrics.

Cons

Can be expensive for smaller organizations due to its enterprisegrade features and pricing model.
Initial setup and configuration can be complex and require technical expertise or support from PingOne.
Limited support for legacy systems and applications, which may require additional integration efforts.
Occasional compatibility issues with certain thirdparty applications or operating systems, requiring troubleshooting or updates.

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Reviews

Verified User in Information Technology and Services

July 12, 2026 Source: G2.com

Ping Identity solving for me is creation of identity access and resolving the issues in it and successfully making it live in 9 months Ping Identity Simplifies Secure Identity, Authentication, and Authorization

What do you like best about Ping Identity?

Ping Identity is an Identity and access management platform. The best about Ping Identity is it simplify the task of securely managing the identities, authentication and authorization.

What do you dislike about Ping Identity?

Deployment takes time and configuring identity solution for enterprise takes longer than a year to make them into live completely

What problems is Ping Identity solving and how is that benefiting you?

The problem that

Verified User in Banking

June 17, 2026 Source: G2.com

Comprehensive Solution That Covers the Gaps

What do you like best about Ping Identity?

Ping offers a comprehensive solution. Fits gaps others may leave uncovered.

What do you dislike about Ping Identity?

Everything is sold separately, looking for one package IDP

What problems is Ping Identity solving and how is that benefiting you?

Ping solution covered my workforce and customer identity needs.

Josh S

June 17, 2026 Source: G2.com

Ping, it just works!

What do you like best about Ping Identity?

The ease of plugging a multitude of different multi-factor devices into its individual solutions makes it straightforward to support a wide variety of device authentication needs across our enterprise.

What do you dislike about Ping Identity?

Most of my dislikes have to do with bring your own telephony rollout for PingID, but the actual rollout has been fairly painless with Telesign.

What problems is Ping Identity solving and how is that benefiting you?

We are able to externalize our policy decisions in a modular way that allows us the ability to make surgical updates to our auth policy without the worry of blast radius.

Verified User

June 17, 2026 Source: G2.com

Effortless Use with Intuitive UI for MFA and SSO

What do you like best about Ping Identity?

I like that Ping Identity's UI is easy and simple, making it more accessible. I also found the initial setup to be easy.

What do you dislike about Ping Identity?

Easy to navigate

What problems is Ping Identity solving and how is that benefiting you?

I use Ping Identity for MFA and SSO, solving authorization issues with an easy and simple UI that is accessible.

Manish C

June 16, 2026 Source: G2.com

Strong Consumer and Enterprise Identity Capabilities

What do you like best about Ping Identity?

.Consumer identity and enterprise identity

What do you dislike about Ping Identity?

Lot of saturated field and more competition

What problems is Ping Identity solving and how is that benefiting you?

Idp

Verified User

May 27, 2026 Source: G2.com

Unmatched Stability and Seamless Integration

What do you like best about Ping Identity?

I find Ping Identity's system to be unbelievably stable and capable. It's impressively deployed in our own Kubernetes cluster along with cloud services, which really delivers an exceptional time to value. I appreciate the configurability from the software and the speed with the services. The risk-based access control and stability were key reasons for us to switch from Keycloak and OpenSAML. The initial setup was very easy, almost plug and play, although we needed to do a little work to make it function in our Kubernetes cluster.

What do you dislike about Ping Identity?

There is a limited amount of marketing and understanding regarding the solution stack in the market. Therefore integration partners will say 'we cannot do it' as their documentation does not mention it.

What problems is Ping Identity solving and how is that benefiting you?

I use Ping Identity for risk-based authentication, seamlessly managing access and credentials, providing stability and comprehensive configurability, delivering exceptional time to value.

Verified User

May 22, 2026 Source: G2.com

Benutzerfreundliches SSO für Großunternehmen

Pratik kadam K

May 22, 2026 Source: G2.com

FA service and faster access to my work portals Secure Two-Factor Authentication That Works Flawlessly

What do you like best about Ping Identity?

.It provides secure two factor authentication for sign in and it is secure and works flawlessly

What do you dislike about Ping Identity?

It sometimes don't give push notification to sign in so i have to go manually and enter the code for two factor authentication

What problems is Ping Identity solving and how is that benefiting you?

It benefit me by proving secure 2

Lindsey G

May 21, 2026 Source: G2.com

Safe, Reliable Customer Login Authentication

What do you like best about Ping Identity?

Safe authentication for customer login..

What do you dislike about Ping Identity?

The way is glitches frequently for Android users

What problems is Ping Identity solving and how is that benefiting you?

Safe customer authentication

Verified User in Security and Investigations

May 20, 2026 Source: G2.com

Identity related in authentication, authorization, a bit of user provisioning as well Easy-to-Use UI with Plenty of Connectors and Decent Ping Support

What do you like best about Ping Identity?

Decent UI, easy to use functionalities, some many connectors to test out multiple features, decent support from Ping.

What do you dislike about Ping Identity?

We need to purchase multiple modules for multiple functionalities, other than that rest everything is good

What problems is Ping Identity solving and how is that benefiting you?

Multiple

Ping Identity Reviews

User Rating

Rating Distribution

User Sentiments

Do You Use Ping Identity?

Review Summary

Pros

Cons

Verified User in Information Technology and Services

Verified User in Banking

Josh S

Verified User

Manish C

Verified User

Verified User

Pratik kadam K

Lindsey G

Verified User in Security and Investigations

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