Perkbox Reviews

User Rating

4.4/5 (Based on 2,546 Ratings)

Rating Distribution

Excellent
68.1%
Very Good
18.9%
Average
4.2%
Poor
1.9%
Terrible
6.8%

User Sentiments

Wide range of Discounts and Perks, User Friendly Interface, Wellness Hub content, Flexi Points System

Limited Discount Value, Technical Issues with App, Complex Discount Redemption process, Limited Global Perks Availability

Do You Use Perkbox?

Write a Review

Review Summary

Users find Perkbox easy to use, praising its user-friendly interface and straightforward navigation. They appreciate the wide range of benefits and rewards offered, highlighting the platform's ability to engage and motivate employees. However, some users express concerns about the cost, suggesting that it may not be suitable for smaller organizations. Additionally, a few users report technical difficulties and occasional glitches, indicating a need for improved stability and reliability.

Pros

Userfriendly interface: Easy to navigate and use.
Comprehensive features: Includes everything from payroll processing to training.
Excellent customer support: Quick and helpful responses to queries.

Cons

Can be expensive: Especially for smaller businesses.
Some features are not as robust as competitors: May not meet the needs of larger businesses.

AI-Generated from the text of User Reviews

Did you find this information valuable?

YES NO

Reviews

JOANNA RANDALL

January 7, 2026 Source: Trustpilot.com

Great Customer service

Great Customer service, Very speedy reply and able to answer fully.

Adrian Towers

January 7, 2026 Source: Trustpilot.com

Perkbox excellent customer seevice

I recently had an issue when redeeming points for a voucher that failed during the transaction, this resulted in the points being deducted from my account.
I contacted customer services and this was rectified straight away, excellent service, thank you Mayra !

Hafize Hasan

January 7, 2026 Source: Trustpilot.com

Worth Using!

I finally started using Perkbox with my new employer and I’m really impressed! Even though there were a few hiccups in December, the communication was clear and the fixes were fast. I had a small issue with a gift card I created, but the support team sorted it out almost instantly. The platform works smoothly, and I love how many ways there are to save money and earn points. Definitely worth using!

KC

January 5, 2026 Source: Trustpilot.com

Mayra at Perkbox was incredibly helpful…

Mayra at Perkbox was incredibly helpful and went above and beyond to help me regain access to my account. Great support and great perks!

Darren

December 14, 2025 Source: Trustpilot.com

Helena sorted my gift card question for…

Helena sorted my gift card question for an Amazon order with ease and quickly.

Ms Hibberd

December 12, 2025 Source: Trustpilot.com

Excellent Service

Perkbix were incredible at sorting my issue. I had left the company I signed up with, but had outstanding vouchers to spend. The issue was sorted swiftly and efficiently. Delighted

Sue Mcculloch

December 11, 2025 Source: Trustpilot.com

Dealt with quickly

There was an error with my voucher which meant I didn't receive it but payment was still taken. Maya dealt with this quickly and I was refunded.

Abira S

December 7, 2025 Source: Trustpilot.com

Great customer service

I had an issue with one of the perks I had purchased and it was addressed promptly. They team and Mayra pushed to get my refund with the vendor which to me they could have said no given the terms and conditions. Overall very pleased with the service I received.

Richard

December 4, 2025 Source: Trustpilot.com

A big thank you to Lauren…

A big thank you to Lauren for her perseverance in getting a refund. I was not sure of the outcome but I would like to commend Lauren for her professionalism with dealing with my issue. She is truly an asset to Perkbox. Thanks

CD

July 4, 2025 Source: Trustpilot.com

Molly was friendly and proactive in…

Molly was friendly and proactive in resolving my issue

Perkbox Reviews

User Rating

Rating Distribution

User Sentiments

Do You Use Perkbox?

Review Summary

Pros

Cons

JOANNA RANDALL

Adrian Towers

Hafize Hasan

KC

Darren

Ms Hibberd

Sue Mcculloch

Abira S

Richard

CD

We understand SaaS better

SaaSworthy helps stakeholders choose the right SaaS platform based on detailed product information, unbiased reviews, SW score and recommendations from the active community.

Buyers

Makers