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Patriot Payroll Reviews

User Rating

4.7/5 (Based on 2,720 Ratings)

Rating Distribution

  • Excellent

    87.4%
  • Very Good

    7.1%
  • Average

    1.4%
  • Poor

    0.6%
  • Terrible

    3.6%

User Sentiments

Ease of Use, Excellent Customer Service, Affordable Pricing, Accurate Tax Filing

Lack of Integrations with Time Tracking Apps, Limited Customization Options, Lack of Advanced Payroll Features, Inconvenient Customer Service Hours

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Review Summary

Patriot Payroll receives mixed reviews from users. Many appreciate its user-friendly interface, comprehensive features, and responsive customer support. However, some users express dissatisfaction with its limited customization options, occasional technical glitches, and lack of integration with certain accounting software. Additionally, pricing concerns are raised, with some users finding the cost to be higher than expected. Overall, opinions vary, with some users highly recommending the software while others suggest considering alternatives.

Pros

  • Ease of Use: Intuitive interface and simple navigation make it userfriendly for businesses of all sizes.
  • Comprehensive Features: Offers a wide range of payroll functions, including tax calculations, direct deposit, and employee selfservice.

Cons

  • Limited Reporting Capabilities: May not provide the robust reporting options required by larger businesses.
  • Customer Support Issues: Some users have experienced delays in customer support response times.

AI-Generated from the text of User Reviews

Reviews
SD

Seung Dong

January 15, 2026 Source: Trustpilot.com
Chat support was great
Chat support was great. Prompt and helpful.
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JF

J.B. Ferguson

January 14, 2026 Source: Trustpilot.com
The support was nothing less than phenomenal!
While switching from Quickbooks 2020Pro desktop version, all was going well with Patriot Accounting Premium until I hit what seemed to be a major snag. I called the support number because I couldn't go any further. A real human answered the phone. After a brief description of what I was facing, I was transferred to another department, who answered on the second ring, and my issue was resolved within 5 minutes. The support was nothing less than phenomenal! The software also does everything I need.
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K

Kim

January 14, 2026 Source: Trustpilot.com
Administration
So easy to work with
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M

Michael

January 14, 2026 Source: Trustpilot.com
Saved my sanity.
Simple, effective, well-priced, helpful.
I run a small business with about 10 employees and Patriot makes my life simpler and gives me peace of mind around taxes, filings, etc.
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S

Steven

January 13, 2026 Source: Trustpilot.com
Great company
Great company, easy to use, very knowledgeable and quick to respond IF you ever have a problem.
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A

Alex

January 13, 2026 Source: Trustpilot.com
Patriot Software provides great, affordable service
Patriot Software always provides great and affordable service. I appreciate how great their customer service is and how quick and easy they make things for me. I'm not an accountant, so having to figure out taxes for my business is stressful. They make it easy to figure out and help get it done.
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P

Pierce

January 12, 2026 Source: Trustpilot.com
I've used Patriot Software for a few…
I've used Patriot Software for a few years. 5/5 Stars.
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J

JBB

January 12, 2026 Source: Trustpilot.com
Patriot Software is User Friendly
Patriot Software is easy to use and provides very good reporting
Read more
SP

Sai Parvataneni

January 12, 2026 Source: Trustpilot.com
Easy to Use
Easy to Use. Excellent customer support
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CC

Chris C

January 12, 2026 Source: Trustpilot.com
I’m extremely happy to have moved over…
I’m extremely happy to have moved over to Patriot. The entire experience has been outstanding from day one. Their team has been incredibly helpful—especially in guiding me through the accounting setup over the past few days—and the transition has been smoother than I expected. After years with QuickBooks, I can confidently say I’m happier now than I’ve ever been. The payroll integration was fast, simple, and seamless. I genuinely look forward to continuing our relationship with Patriot and highly recommend their services.
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