Oxylabs Reviews

User Rating

4.5/5 (Based on 669 Ratings)

Rating Distribution

Excellent
83.4%
Very Good
4.5%
Average
0.1%
Poor
0.7%
Terrible
11.2%

User Sentiments

Excellent Customer Support, High-Quality Proxies, Wide Range of Proxy Locations, Transparent and Ethical Practices

High Pricing, Occasional Service Disruptions, Affiliate Program Issues, Proxy Connection Time

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Review Summary

Based on user reviews from G2 and Trustpilot, Oxylabs is highly praised for its reliable and user-friendly data extraction and web scraping solutions. Reviewers commend the platform's accuracy, efficiency, and ease of use, highlighting its ability to provide high-quality, structured data for various applications. Users appreciate the responsive customer support and continuous product enhancements. Many reviewers mention the extensive documentation and tutorials that help them make the most of the platform's features. Overall, Oxylabs receives positive feedback for its dependable data extraction capabilities and user-centric approach.

Pros

Data quality and accuracy praised by users for providing valuable insights.
Userfriendly interface and easytouse platform for efficient data collection.

Cons

Some users have experienced occasional technical issues and glitches in the platform.
Limited customization options for reports, restricting the level of personalization.

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Reviews

Jacob Kellum

December 31, 2025 Source: Trustpilot.com

Uriel worked diligently to settle my…

Uriel worked diligently to settle my issues unlike some other workers who transferred he stayed to solve the problem for me and I greatly appreciated that

zenda baran

December 26, 2025 Source: Trustpilot.com

patient

im so satisfied everytime when i contact with any of oxylabs member!! amazing team i hope one day i will be part of it!!

APADIE

December 11, 2025 Source: Trustpilot.com

Yonas provided exceOutstanding Technical Support: Server-Side Routing Issue Solved!lent technical…

Yonas provided excellent technical support for a complex and persistent ERR_TUNNEL_CONNECTION_FAILED issue. He patiently guided me through multiple troubleshooting steps, including successful cURL verification. When the browser still failed due to the IP being blocked by Google, Yonas made crucial internal changes on the server side which finally resolved the problem. His expertise in diagnosing the server-side routing was exceptional.

Chris Chelule

December 11, 2025 Source: Trustpilot.com

Great assistance from David

Great assistance from David, very nice customer service.

Rama

November 10, 2025 Source: Trustpilot.com

amazing customer service.

amazing customer service.
I've never received help this fast and this detailed.

Quite amazing.

As long as internet speed stability holds up, I feel like I'm going to stay a customer forever.

Iñigo Lerma

November 7, 2025 Source: Trustpilot.com

Dedicated Datacenter Proxies issue

They resolved an issue to change the countries for Dedicated Datacenter Proxies in 15 minutes... excellent!!

Customer

November 7, 2025 Source: Trustpilot.com

Ordered a ISP IP and got a datacenter…

Ordered a ISP IP and got a datacenter one but thanks to their awesome customer support they managed to fix the problem in only a couple of minutes.
Special thanks to John the customer service agent for the quick help and professionalism!

Hiroshi

November 1, 2025 Source: Trustpilot.com

really convenient proxy extension for…

really convenient proxy extension for chrome, nice customer support team

Luis

October 17, 2025 Source: Trustpilot.com

Good proxies

I am using their ISP proxies which have a good price and quality. Perfect for me and I recommend oxylabs for reliable proxies..

The experience is good, proxy speed is high, unlimited bandwidth, and a stable connection.

Peter

October 10, 2025 Source: Trustpilot.com

Great support

Great support - even on friday evening. Great Team! Thanks oxy team!