get-free-advice
Clara Icon MEET CLARA - THE AI BEHIND SMARTER SOFTWARE CHOICES
Get Started
/*
Loading...
*/
Oxylabs Reviews

User Rating

4.7/5 (Based on 1,072 Ratings)

Rating Distribution

  • Excellent

    89.9%
  • Very Good

    0.6%
  • Average

    1%
  • Poor

    6.7%
  • Terrible

    1.8%

User Sentiments

Excellent Customer Support, High-Quality Proxies, Wide Range of Proxy Locations, Transparent and Ethical Practices

High Pricing, Occasional Service Disruptions, Affiliate Program Issues, Proxy Connection Time

Do You Use Oxylabs?

Write a Review

Review Summary

Based on user reviews from G2 and Trustpilot, Oxylabs is highly praised for its reliable and user-friendly data extraction and web scraping solutions. Reviewers commend the platform's accuracy, efficiency, and ease of use, highlighting its ability to provide high-quality, structured data for various applications. Users appreciate the responsive customer support and continuous product enhancements. Many reviewers mention the extensive documentation and tutorials that help them make the most of the platform's features. Overall, Oxylabs receives positive feedback for its dependable data extraction capabilities and user-centric approach.

Pros

  • Data quality and accuracy praised by users for providing valuable insights.
  • Userfriendly interface and easytouse platform for efficient data collection.

Cons

  • Some users have experienced occasional technical issues and glitches in the platform.
  • Limited customization options for reports, restricting the level of personalization.

AI-Generated from the text of User Reviews

Reviews
S

SMM

November 8, 2026 Source: Trustpilot.com
Happy Oxylabs user since 2015
We have been using Oxylabs since 2015 for our software products. We appreciate the range of services and the responsive, knowledgeable account support. When questions or issues have come up, the team has worked with us to find practical solutions. Our experience over the years has been very positive.
Read more
FG

Fidel Galvan

November 8, 2026 Source: Trustpilot.com
Jarvis's help was excellent
Jarvis's help was excellent! Very helpful every moment
during support. Congratulations!!!
Read more
MP

Mike Perrigue

November 5, 2026 Source: Trustpilot.com
Great Product
Webhooks are really compelling. Excellent customer service.
Read more
CR

Chloe R

October 3, 2026 Source: G2.com
Consistent Residential Proxies with Easy Geo-Targeting and Sticky Sessions
What do you like best about Oxylabs?The residential proxies work more consistently than what we used before. We run regular public data pulls for regional market checks and competitor monitoring, and the success rate has remained solid, even when we target specific countries. Sticky sessions are especially helpful for longer checks that need to stay on the same IP, and the geo-targeting is straightforward to set up. The dashboard is also simple enough that I can monitor usage easily without needing any extra tools.What do you dislike about Oxylabs?It can get pricey as our volume increases, so we have to keep a close eye on consumption. Some of the more specific filtering options also took a bit of trial and error to configure correctly for our regional needs. Support does respond, but depending on the time of day, it can sometimes take a little longer than expected.What problems is Oxylabs solving and how is that benefiting you?We used to run into blocks and inconsistent results fairly often when collecting public data across different regions, which led to a lot of manual retries and delayed checks. Since switching to Oxylabs, our pulls complete more reliably, so I spend less time troubleshooting failed requests and the regional reporting is much more predictable.
Read more
MY

Mike Yousif

September 29, 2026 Source: Trustpilot.com
Legend Yonas
yonas helped me change my setup to canadian isps smooth and easy I will never forget what yonas did for me
Read more
H

Habib

September 25, 2026 Source: Trustpilot.com
Amelia is the best
Amelia is the best! she helped me set up everything seamlessly!
Read more
SL

Sapphire L

September 25, 2026 Source: G2.com
Stable City-Level Targeting and Flexible Sessions with Oxylabs
What do you like best about Oxylabs?I’ve been using Oxylabs for a little over a year plus now in my role as a Social Media Marketing Specialist. A big part of my day is checking how competitor posts and ads perform across different cities and regions so we can adjust our own creative. Before this, I used Smartproxy. It was fine when our volume was small, but once we started needing consistent city-level results, the blocks became frustrating and I ended up wasting time dealing with failed pulls. I switched mainly because the residential pool here feels more stable, and the location targeting actually holds up in the markets we care about.

What stands out for me is the flexibility: I can set a sticky session when I need to stay on the same IP for a longer look at a profile or an ad library, and then switch to rotating when I’m running broader competitor scans. The endpoint generator in the dashboard is straightforward, I just choose the country or city I need, copy the string, and plug it into the tools I already use. Support has been solid as well. The last time I ran into a strange auth issue, they replied the same day and walked me through it without the usual runaround.What do you dislike about Oxylabs?It’s not the cheapest option out there. When I was testing some lower-volume providers, the price difference was pretty noticeable. The initial account verification also took longer than I expected, which pushed back my start by about a day. That said, once everything was approved, I haven’t run into any major problems.What problems is Oxylabs solving and how is that benefiting you?We needed a reliable way to pull public competitor content and ad examples from specific locations without constantly running into blocks or ending up with incomplete data. With our previous provider, I was spending far too much time retrying requests and then cleaning up partial results. Since switching, the success rate has been consistently high enough that I can actually finish the weekly competitive reports on time, instead of chasing down missing pieces. That change alone has saved me a few hours most weeks.
Read more
FM

Felipe Millan

September 15, 2026 Source: Trustpilot.com
Fantastic experience
Fantastic experience! I am absolutely ignorant to setting up a proxy, but Jarvis was able to assist me patiently. I appreciate all the help and patience.
Read more
b

bear

September 7, 2026 Source: Trustpilot.com
Awesome customer support
Very professional service and was pleasantly surprised with my customer support. (Jarvis)

Read more
CM

Chris Martin

September 2, 2026 Source: Trustpilot.com
I had an issue with one of my target…
I had an issue with one of my target websites being blocked, and Clay from support was extremely helpful in getting it resolved. He understood the issue quickly, guided me through the troubleshooting, and made sure everything was working properly before we finished.

The support experience gave me enough confidence in the service that I ended up upgrading and purchasing a bigger plan.

Really appreciate Clay’s help and the way he handled the issue. Great support experience.
Read more

FTC Disclosure

SaaSworthy may receive compensation from some vendors featured on this page. This does not influence our editorial evaluation or ratings. [email protected]

We understand SaaS better

SaaSworthy helps stakeholders choose the right SaaS platform based on detailed product information, unbiased reviews, SW score and recommendations from the active community.

icon

Buyers

Looking for the right SaaS

We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.

icon

Makers

Want more customers?

Our experts will research about your product and list it on SaaSworthy for FREE.

Get Listed