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Okta Reviews

User Rating

4.9/5 (Based on 2,820 Ratings)

Rating Distribution

  • Excellent

    92.7%
  • Very Good

    4.7%
  • Average

    0.9%
  • Poor

    1.5%
  • Terrible

    0.2%

User Sentiments

Single Sign-On (SSO), Extensive Integrations, Enhanced Security, User-Friendly Interface

Frequent Authentication Requirements, Mobile App Issues, Occasional Syncing Problems, Limited Customization Options

Do You Use Okta?

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Review Summary

Based on reviews, Okta is generally praised for its user-friendly interface, ease of implementation, and robust security features. Many users have found it effective in streamlining user access management and improving overall security posture. However, some reviewers have mentioned occasional glitches and complexities in configuration, particularly for larger organizations. Additionally, a few users have expressed concerns about the pricing structure and the need for additional customization options. Overall, Okta seems to be a reliable and comprehensive identity management solution, but it may require careful evaluation and customization to fit specific organizational needs.

Pros

  • Seamless single signon (SSO) for improved productivity and enhanced user experience.
  • Robust security measures against cyber threats and data breaches.
  • Centralized management of user access and privileges for better control and compliance.

Cons

  • Potential for slow performance and occasional outages during peak usage times.
  • Limited customization options for some features, which might not suit all businesses.
  • Complex setup and configuration process that may require professional assistance.

AI-Generated from the text of User Reviews

Reviews
VS

Verified User in Computer Software

November 4, 2026 Source: G2.com
Okta simplifies identity access and microservice security
What do you like best about Okta?The SDKs make OIDC integration into our Node and Go microservices quick. The identity provider performance is incredibly stable, meaning login latency never impacts our frontend user experience during peak traffic.What do you dislike about Okta?Scaling the licensing for a growing engineering team makes the pricing model expensive. Onboarding external contractors requires navigating a complex UI to configure temporary access permissions properly.What problems is Okta solving and how is that benefiting you?It handles central identity and access control for our infrastructure. By trusting the platform to manage multi-factor authentication, our developers avoid writing custom security logic and focus on resolving incident tickets instead.
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VS

Verified User in Information Technology and Services

November 3, 2026 Source: G2.com
Okta Single Sign-On Makes Access Simple
What do you like best about Okta?With Okta, it’s possible to use single sign-on, so you don’t need to enter a different password for every application.What do you dislike about Okta?For some reason, I can’t always choose the verification method I want. I still haven’t figured out why this happens.What problems is Okta solving and how is that benefiting you?OKTA makes it easier for users to sign in to different applications securely, without needing to enter a different password every time.
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MM

Michael Andrew M

October 29, 2026 Source: G2.com
Effortless SSO Access to the Rhombus Dashboard with OKTA
What do you like best about Okta?As an SSO, it is so easy to be able to get to Rhombus dashboard without having to do extra steps.What do you dislike about Okta?The only beef I have about OKTA is their Radius setup. It is impossible to get goingWhat problems is Okta solving and how is that benefiting you?Being able to set up SSO for software and applications has been a god send.
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RS

Rahul S

October 28, 2026 Source: G2.com
IT Administrator
What do you like best about Okta?Mfa tool to configure is easy and onboarding part.What do you dislike about Okta?User session issues when user changes password randomly. It should be fixed for new password.What problems is Okta solving and how is that benefiting you?It’s IAM and it’s maintaining our whole company records for applications and user details which is easy to get the details also easy for application assignments.
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VS

Verified User in Computer Software

October 21, 2026 Source: G2.com
Okta Streamlines Access Management with Secure, Hassle-Free SSO and MFA
What do you like best about Okta?What I like most about Okta is how it makes my day-to-day IT work easier by simplifying user access and application management. I find it especially useful to have access managed centrally, as it helps me onboard users, manage permissions, and troubleshoot access issues more efficiently. I also appreciate how SSO and MFA improve security without making things unnecessarily complicated for employees. Overall, Okta helps me save time, maintain better control over access, and make IT operations smoother.What do you dislike about Okta?One thing I find challenging about Okta is troubleshooting application access and user provisioning issues. Sometimes, when a user cannot access an application or an attribute is not mapped correctly, it takes several steps to identify whether the issue is related to the user assignment, group membership, attribute mapping, or application configuration. More detailed error messages and a clearer troubleshooting process would make it easier to identify the root cause and resolve issues faster. I would also appreciate a more streamlined way to review access permissions across applications, which would help me manage user access more efficiently and maintain least-privilege security.What problems is Okta solving and how is that benefiting you?Okta helps me manage user access more efficiently by centralizing application assignments, group memberships, and access permissions. In my IT operations role, I work with user access requests, application assignments, and attribute configurations, which has helped me better understand how access is managed across different applications. It also helps me troubleshoot login and provisioning issues and ensure users have the appropriate access based on their roles. I find Okta valuable for streamlining onboarding and offboarding, reducing manual work, and supporting our least-privilege security goals. Overall, it gives me better visibility and control over access while helping me provide faster IT support to employees.
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MM

Manish M

October 4, 2026 Source: G2.com
Intuitive Admin Experience with Reliable Performance and Outstanding Support
What do you like best about Okta?Okta provides an exceptionally intuitive experience for administrators, streamlining the management of users, groups, applications, AI agents, and APIs. The platform's performance is consistently reliable, and leveraging Okta Workflows has been a game-changer for automating our lifecycle management processes. Beyond the product itself, their customer support is outstanding. The onboarding process was seamless, and their technical support team is always responsive, knowledgeable, and quick to resolve any issues, backed by extensive and easy-to-follow documentationWhat do you dislike about Okta?The user interface feels quite dated and lacks a modern, polished aesthetic. While it is highly functional, the platform would benefit greatly from a refreshed UX/UI design featuring better color contrast, which would make the admin console more visually engaging and easier to navigateWhat problems is Okta solving and how is that benefiting you?Before Okta, managing user access and application provisioning was a highly manual and time-consuming process. Okta solves this by fully automating our user and application lifecycle management. This benefits us by ensuring secure, day-one access for new hires and immediate access revocation upon departure, saving our IT team countless hours of manual work each week.
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VS

Verified User in Computer Software

October 1, 2026 Source: G2.com
Effortless Security and Convenience with Okta
What do you like best about Okta?I like that I can essentially sign in to all of my business applications from a single place, which makes single sign-on very easy, secure, and fast. I enjoy using Okta Verify on my laptop with fingerprint authentication and on my mobile phone, making authentication quick and convenient. The Okta Verify tool is the most useful for me because it maintains security protocols like automated logouts for business applications. The initial setup was also very easy, with new users being up and running within minutes.What do you dislike about Okta?I think the Okta integration to Salesforce could be a little bit stronger to allow for a more enhanced onboarding experience for new customers. The current setup with custom permission sets, managed permission sets, and package licenses bundled together seems to be a limitation for Okta. It would be great if that became a more prominent feature within the tool, especially for large customers.What problems is Okta solving and how is that benefiting you?Okta solves secure access and permission management challenges, streamlining user onboarding and application access changes. It provides a convenient single sign-on experience with quick authentication through fingerprint or mobile verification, ensuring secure and fast access to all business applications.
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VS

Verified User in Information Technology and Services

September 29, 2026 Source: G2.com
Seamless, Secure SSO with Easy Access Management
What do you like best about Okta?Ease of access and secure. It is a seamless single sign-on (SSO) and MFA, Centralized Management and extensive integrations with other 3-party toolsWhat do you dislike about Okta?It takes quite sometime and requests timeout if not on the same page. Staying on same page is not always done when we open multiple tools from okta.What problems is Okta solving and how is that benefiting you?I am able to access all apps, even from mobile in one single place. I do not have to enter password every single time, it does have face pass access and other ways to authenticate.
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MC

Manny C

September 28, 2026 Source: G2.com
Super Easy to Learn, with Tons of Helpful Resources
What do you like best about Okta?.Ease of use, super easy to learn about, tons of resources availableWhat do you dislike about Okta?Not much, huge fan of Okta, it’s easy to pick upWhat problems is Okta solving and how is that benefiting you?Identity management and an data hygiene across apps
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VS

Verified User in Sports

September 27, 2026 Source: G2.com
SMS verification) and allows us to be a single source of truth for any login experiences across our whole organization Makes Adding New Login Methods and Onboarding Clients Easy
What do you like best about Okta?Makes adding new login methods very easy as we expand our security landscape. It also makes it easy for us to onboard third party clients to enable login with our user base.What do you dislike about Okta?The dashboard can be difficult to navigate and system logs can be difficult to find information inWhat problems is Okta solving and how is that benefiting you?Okta is helping us enable more login methods across our ecosystem (most recently added
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FTC Disclosure

SaaSworthy may receive compensation from some vendors featured on this page. This does not influence our editorial evaluation or ratings. [email protected]

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