Odoo CRM Reviews

Odoo CRM helps streamline the sales process by keeping leads, opportunities, and customer interactions organized in one place. Its automation features, intuitive pipeline view, and seamless integration with other business applications help improve productivity and visibility, ultimately supporting better overall sales efficiency.

Odoo CRM can sometimes feel complex to configure and customize, particularly for organizations with unique sales processes. Some of the more advanced features may require extra setup, training, or technical expertise to use effectively, and performance can become an issue if workflows and data aren’t managed properly.

Odoo helps address the challenge of managing customer data, sales opportunities, and follow-up activities when they’re spread across multiple systems. By centralizing CRM information and automating routine tasks, it improves visibility into the sales pipeline, supports better team collaboration, and lowers the risk of missed opportunities.

Their e-commerce store management is great been using it for a while for my small clothing store.

Their isnt something i dislike about odoo except of their sales team calling uneccessary in the beginning.

odoo is helping me manage my small clothing store and have great dashboard and payment mode integration.

I work as a Dietician & Nutritionist, manage a homeopathy clinic, and also create health education content. What I like most about Odoo CRM is that it helps me keep consultation inquiries, wellness program leads, contact details, follow-ups, meetings, and communication records organized in one place. The pipeline view is simple to use and makes it easy to see where each lead stands without checking multiple screens. I regularly use lead management, opportunity tracking, activity scheduling, meeting management, contact records, and notes. These features help me manage new inquiries, follow-up discussions, and potential program enrollments more efficiently. Having activities, meetings, emails, and lead information connected together saves time and reduces manual tracking work. I also like that scheduled activities and meetings remain visible alongside lead records, which makes it easier to plan follow-ups and keep communication organized when handling multiple inquiries at the same time.

The system also performs well during daily use. Opening lead records, updating activities, moving opportunities through the pipeline, and checking follow-up information feels smooth and responsive. Reporting and pipeline visibility are useful for reviewing ongoing opportunities and planning future communication. Another useful thing is that important information stays connected instead of being scattered across different tools, which makes reviewing previous interactions faster and helps me stay updated on ongoing activities without spending extra time searching for details. Overall, Odoo CRM offers a good balance of ease of use, straightforward implementation, useful integrations, reliable performance, and a practical number of features. I use it regularly, and it helps keep clinic-related inquiries, wellness program discussions, follow-ups, and health education outreach activities more organized and easier to manage.

I like that Odoo CRM keeps leads, activities, and communication connected, but when a lead has many meetings, notes, emails, and follow-ups attached to it, reviewing the complete history can sometimes take a little extra time. All the information is available, though I occasionally need to open multiple sections to see everything in detail.

Unlike other their crms it is very easy to nagivate and track progress on

Nothing really, but if it was less customisable it would make decision making easier. But that’s not a con

Tracking lead progress is the P1 problem it solves.

.We use odoo for sales and reporting and it has been really good in that,one of the easiest customer sales management software i have used for my company

We do nto use odoo for everything as we also have other CRM tools so odoo has been great in what we use it for

Odoo is helping us in managing sales, billing and client management and in that odoo crm has been a great partner, the integrations are very easy to other softwares

.one app to rule them all, ease of setup and amount of written material that helps you get going also customer support taking the extra mile

they have very aggressive sales strategy where the moment you hit your limit you will be contacted by their sales rep and your access will be restricted

organizing inventory and pretty much can do all under 1 app

What I like best about Odoo CRM is its flexibility and adaptability to different business needs. The platform allows companies to customize workflows, pipelines, and processes in a practical and relatively intuitive way, making it suitable for organizations of different sizes and structures.

I also appreciate its modular approach, which makes it easier to align the CRM with broader business processes and support a more centralized way of working across the organization.

One aspect I dislike about Odoo CRM is that, while the platform is very flexible, the user experience can sometimes feel inconsistent depending on the modules and level of customization implemented. Certain workflows or menus may require additional configuration and training to become fully intuitive for end users.

Best for tracking sales, with an easy-to-use interface and a customizable dashboard.

Poor customer support, with many hidden charges.

Alongside my full-time job, I run a small retail-centric business, and Odoo helps me keep everything organized. It makes it easier to segregate my data and provides clear graphical representations of sales, staff, and stock details.

I find Odoo CRM to be a very powerful tool for following up with leads and managing sales. It's easy to keep track of multiple leads and know what stage they are in, which is helpful when you have several people working with you. The tool ensures we are all on the same page. I also appreciate its ability to handle email sign-ups and track communication with potential clients, assigning specific people to follow up on time. It just works well for our needs, especially in following up with leads or tracking milestones.

I find Odoo CRM has a steep learning curve, which made it take a little bit of time to get used to. Some features are locked behind the enterprise plan, which I think is kind of a drawback.

I use Odoo CRM because it makes it easy to follow up with multiple leads and helps my team stay on the same page.

I like the seamless integration with other Odoo apps, which streamlines our workflow by eliminating manual handoffs between systems. The intuitive, customizable pipeline makes managing the sales process efficient and transparent, providing us with clear, real-time visibility into opportunities. It helps our team focus on closing the right deals faster.

Some features require a learning curve and additional customization, and performance can slow down as the system scales or when multiple apps are heavily integrated.

I use Odoo CRM to manage leads and track sales in one place, solve fragmented sales data issues, automate follow-ups, and improve team visibility with clear insights into sales performance.