Octoparse Reviews

User Rating

2.9/5 (Based on 75 Ratings)

Rating Distribution

Excellent
38.7%
Very Good
9.3%
Average
2.7%
Poor
4%
Terrible
45.3%

User Sentiments

User-Friendly Interface, Data Extraction Accuracy, Good Customer Support, No-Code Platform

Confusing User Experience, Limited Free Version, Slow Cloud Scraping, Difficult to Cancel

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Review Summary

User reviews of Octoparse highlight its strengths as a user-friendly web scraping tool, particularly for non-programmers, enabling efficient data extraction from various websites. Praise is given to its intuitive interface, helpful tutorials, and the ability to collect large amounts of data. However, several users express dissatisfaction with Octoparse's customer service and refund policies, citing difficulties in canceling subscriptions, obtaining refunds, and receiving support. Some users also report connectivity issues with cloud scraping and a lack of customization in pre-defined templates.

Pros

Easytouse interface for web scraping without coding.
Efficient data extraction with no prior programming knowledge.
Helpful tutorials and support for setting up crawlers.

Cons

Difficult to customize templates for complex websites.
Limited data export options in the free version.
Refund process is lengthy and lacks transparency.

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Reviews

haowen tian

January 13, 2026 Source: Trustpilot.com

Octoparse has helped a lot with my course project

Octoparse has helped a lot with my course project. The templates in it are really helpful, they are easy to use even for first users.

Carlo Centeno

October 7, 2025 Source: Trustpilot.com

Earning While Learning

Generating leads made very easy with the task templates. No coding or similar skill required.
Additionally, beginner checklist missions help you earn credits - earning while learning!

Doug Magee

October 2, 2025 Source: Trustpilot.com

Octoparse provides an outstanding web…

Octoparse provides an outstanding web scrapiing offering, great support and easy to learn and use.

Dorothy D. Hove

September 18, 2025 Source: Trustpilot.com

As a tiny team

As a tiny team, we needed automation. Octoparse helps us gather user reviews, competitor insights, and pricing daily without hiring extra staff.

Frank Francis

September 18, 2025 Source: Trustpilot.com

I use Octoparse to collect public…

I use Octoparse to collect public health data from multiple websites. It helps us monitor trends and publish reports faster, with far less manual effort.

Lana Skovic

September 17, 2025 Source: Trustpilot.com

Our firm relies on Octoparse for…

Our firm relies on Octoparse for large-scale scraping projects. The tool’s scheduling and team collaboration features have improved our turnaround time significantly.

A. Lewis

September 14, 2025 Source: Trustpilot.com

As a content creator

As a content creator, I often need trending data fast. Octoparse lets me scrape social platforms and forums in minutes. It’s made content research a breeze and helps me stay ahead of trends.

Sophie Chambers

September 9, 2025 Source: Trustpilot.com

Octoparse helps me track SERPs

Octoparse helps me track SERPs, backlinks, and content data. The cloud extraction means I don’t have to babysit tasks—it runs in the background and delivers results straight to my dashboard.

Hannah W

September 8, 2025 Source: Trustpilot.com

As a founder

As a founder, I don’t have time to code tools from scratch. Octoparse lets me collect competitor insights, pricing data, and customer reviews quickly. It feels like having a data team without the overhead.

Zoe Taylor