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Octoparse Reviews

User Rating

4/5 (Based on 122 Ratings)

Rating Distribution

  • Excellent

    60.7%
  • Very Good

    13.9%
  • Average

    4.9%
  • Poor

    2.5%
  • Terrible

    18%

User Sentiments

User-Friendly Interface, Data Extraction Accuracy, Good Customer Support, No-Code Platform

Confusing User Experience, Limited Free Version, Slow Cloud Scraping, Difficult to Cancel

Do You Use Octoparse?

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Review Summary

User reviews of Octoparse highlight its strengths as a user-friendly web scraping tool, particularly for non-programmers, enabling efficient data extraction from various websites. Praise is given to its intuitive interface, helpful tutorials, and the ability to collect large amounts of data. However, several users express dissatisfaction with Octoparse's customer service and refund policies, citing difficulties in canceling subscriptions, obtaining refunds, and receiving support. Some users also report connectivity issues with cloud scraping and a lack of customization in pre-defined templates.

Pros

  • Easytouse interface for web scraping without coding.
  • Efficient data extraction with no prior programming knowledge.
  • Helpful tutorials and support for setting up crawlers.

Cons

  • Difficult to customize templates for complex websites.
  • Limited data export options in the free version.
  • Refund process is lengthy and lacks transparency.

AI-Generated from the text of User Reviews

Reviews
A

Ablitz

October 30, 2024 Source: Trustpilot.com
Good platform and customer service

Platform is good, just didn't suit my needs.
They were prompt in issuing a refund, grateful.

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RT

Rodrigo de la Torre

February 21, 2024 Source: Trustpilot.com
I was in need of a large amount of data…

I was in need of a large amount of data from a website that was complicated to retrieve. Though the information is available for public consumption there isn't functionality to download or export the volume of data I needed. I tried Octoparse understanding it could likely retrieve what I needed, but even though there was no coding involved (which is a huge benefit), I imagined there would be a learning curve to create the custome process I would require to reach and then retrieve the data desired. I was correct, that even though I came close, I was missing a step or two to successfully complete my task. I was very pleased with the support received even though I wasn't on a paid plan. I asked a few questions throughout the week and various individuals lent a hand. An individual named Evan was my most consistent contact and made me feel that we would achieve the final result I was hoping for, which we did in a shorter amount of time than expected. To top it off he made me truly feel that if there was anything else I needed, to never hesitate to reach out, and not once was I pushed a service plan. They were merely legitimately there to help, maybe with the confidence they have in their product, knowing those that need will grow into what they need when the time is right. Having given Octoparse a test run with a real world necessity gave me the opportunity to experience their great platform and service. Thank you so much Octoparse. You came through where no one else did.

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E

Endre

January 23, 2024 Source: Trustpilot.com
I mean it works for me perfectly

I have been playing around with their software for an hour now. Had to learn the tricks, read some manuals, but now I know how to scrape only that data that I need from ecom websites. It works, it's a great tool. Have no clue about their refund policy since the free plan's 10k data export limit is much more than I need, so I'm using it for free. I'm satisfied.

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AL

Amber Layton

January 9, 2024 Source: Trustpilot.com
Flexible and Affordable

Octoparse is my go-to for ecommerce web scraping. It's easily tailored for most websites, they have great tutorials, and the support is quick to respond. I've used multiple scrapers and found that this is the only one that meets my needs. It's always improving with each update.

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Jl

Jean liu

December 9, 2023 Source: Trustpilot.com
Octoparse helped me a lot

Octoparse helped me a lot, I can get all the information accurately, very fantastic, this tool has brought great convenience to my work. I'm glad I discovered it, which has doubled my work efficiency and data resources.

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L

Lucy

December 3, 2023 Source: Trustpilot.com
Very user-friendly design

Very user-friendly design. I can create the scraper for any website I want and design every detail based on my requirements.

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HR

Habibie Reza

November 9, 2023 Source: Trustpilot.com
User-friendly Web Scraping Tool

I have been using Octoparse for 2 years, and what I like most about it are the user-friendly interface and powerful features it offers. With Octoparse, I can easily create web scraping workflows using its intuitive interface. The built-in browser allows me to interact with web pages and select the data elements I need. The extraction features, such as XPath and CSS selectors, make it effortless to target specific data on websites. Octoparse handles complexities like pagination and login forms seamlessly, making the scraping process smooth. I also appreciate the flexibility to define custom extraction rules and select specific data fields. Octoparse can handle even the most complex websites with dynamic content or JavaScript rendering. Additionally, the option to schedule and automate data extraction tasks is a time-saver.

The cons about Octoparse are when using the free version of Octoparse; it restricts the scraped data to a maximum of 10,000 rows. This can be a limitation for users who need to extract larger volumes of data.

Then, when using the standard version, it is great that it has a feature to run the scrapping process in the cloud. But it has a slow Connectivity in cloud scraping, so I have occasionally experienced slow connectivity or intermittent issues when using Octoparse's cloud scraping feature. This can result in incomplete scraping of data, causing inconvenience and potentially requiring additional efforts to retrieve the missing data.

Overall, Octoparse is a great tool, providing a user-friendly experience and powerful features that simplify data mining and extraction. What makes Octoparse even more impressive is that it enables data mining without requiring extensive coding knowledge.

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HR

Habibie R

November 2, 2023 Source: G2crowd.com
"User-friendly Web Scraping Tool"

What do you like best about Octoparse?

I've been using Octoparse for the past two years and it has consistently proven to be an invaluable tool for my data scraping needs. It stands out for its user-friendly interface. Even without a background in programming, I was able to navigate through its features and functionalities with ease. The tool offers a visual operation pane that is easy to understand and use.

What do you dislike about Octoparse?

While Octoparse excels in many areas, I've noticed that the application can be a bit sluggish when it comes to retrieving data via cloud scraping. This aspect could benefit from some optimization to enhance the overall user experience.

What problems is Octoparse solving and how is that benefiting you?

Octoparse is instrumental in addressing my data scraping needs, and the most beneficial aspect is that it doesn't require any programming expertise. This has made the complex task of data extraction significantly more accessible and manageable for me, despite my lack of a coding background.

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PA

Paola A

May 30, 2023 Source: G2crowd.com
"I like this sofware"

What do you like best about Octoparse?

When you do not have much prior programming knowledge and you need to extract data from a website, this software becomes an efficient tool since it is easy to use and is very intuitive; with just a few clicks, you already have a data extraction flow...

What do you dislike about Octoparse?

Depending on the projects you have, sometimes Octoparse can become a somewhat gridded and inflexible tool, also the price to be able to execute processes in the cloud is expensive.

What problems is Octoparse solving and how is that benefiting you?

Octoparse helped me for a long time with the extraction of data that I needed in my work area...

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JK

Jassim K

May 23, 2023 Source: G2crowd.com
"Powerful web scraper"

What do you like best about Octoparse?

User-friendly experience which helps to scrape data from the website. The UI is smooth and detects each page. The data exported is accurate and saves a lot of my time.

What do you dislike about Octoparse?

Nothing to dislike about octoparse. The scraping speed can be improved and a few bugs can be fixed with time. The overall speed of the app can be improved rest everything is smooth.

What problems is Octoparse solving and how is that benefiting you?

Octoparse eliminates the need for manual data collection from websites, saving significant time and effort. Instead of manually copying and pasting data from multiple web pages, Octoparse automates the extraction process which saves a lot of my time

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