MSP360 Backup

About MSP360 Backup

MSP360 Backup is a comprehensive online backup solution for small businesses that help Managed Service Providers (MSPs) and IT departments with an easy-to-manage cloud backup service. The solution comes loaded with a centralised management portal that can be used by companies to monitor and manage multiple back-ups, besides restoring users, endpoints, jobs and storage. With MSP360 Backup, users can proceed with both local and cloud-based storage services, such as AWS, Backblaze B2, Wasabi, Google Cloud Storage and Microsoft Azure. Moreover, the software also promises to deliver GDPR compliant data backup services for individual users in an efficient manner. Its integrated master password framework helps admins safeguard backup files from unauthorised access. Also, integrated timestamps help users keep track of modified files. MSP360 Backup utilises Shadow Copy Technology by Microsoft Volume to backup opened files. A 24/7/365 technical support offered by the same helps users with fast and relevant responses concerning technical issues.

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Pricing

Free Trial Available
Offers Free-forever and Custom plan.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

93%
Reviews

90%
Momentum

68%
Popularity

83%

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

Medium Business
Small Business

API Support

NA

Modes of Support

Business Hours, Online

MSP360 Backup Features

Show Feature Explanation

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Backup Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

93%

Incremental Backup

Holds copies of files from previous backups

Web Access

Allows access to web resources

Compression Option

Huge volumes of files can be compressed into small size

Automated Storage

Enables storage of data automatically and consistently

Cloud Storage

Provides an online storage space to store data

Remote Access

Permits users access the home or office network and files on the go even from remote locations

Encryption

With this feature data are encoded and secured

Backup Scheduling

This feature enables the software to take timely backups at regular intervals

Mobile Compatibility

Data backup files and software can be accessed through mobile device

Secure Data Storage

Ensures security and integrity of stored data

MSP360 Backup Pricing

Free Trial

Available

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Quotation Based )

Pricing Plans

MSP360 Free Backup Free

Features

Management - Local Application
Storage Limit - 200 GB/Agent
Support - Forum-based Support
Supported OS - Windows, macOS, Linux
File Backup
Object Lock (Immutability)

MSP360 Standalone Backup Custom

Features

Management - Local Application
Storage Limit - 5 TB/Agent
Support - Email Support
Supported OS - Windows, macOS, Linux
File Backup
Object Lock (Immutability)
Image-Based Backup
MS SQL and Exchange Backup
Hyper-V/VMware Backup

MSP360 Managed Backup Custom

Features

Management - Cloud-based Management Console
Storage Limit - No Storage Limits
Support - 24/7/365 Live Technical Support
Supported OS - Windows, macOS, Linux
File Backup
Object Lock (Immutability)
Image-Based Backup
MS SQL and Exchange Backup
Hyper-V/VMware Backup
Mobile Application
Rebranding
Web-Based Remote Access - Free

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 12/02/2025 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about MSP360 Backup Pricing

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MSP360 Backup Reviews

User Sentiments

Ease of Use, Extensive Integrations, Reliable Backups, Comprehensive Backup Options

Occasional Backup Issues, Confusing User Interface, Limited Linux Support, Inconsistent Support Experience

Do You Use MSP360 Backup?

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Review Summary

Overall, users praise the product's reliability, ease of use, and comprehensive features. They appreciate its ability to protect data across multiple platforms and its user-friendly interface. Additionally, the product's customer support is frequently lauded for its responsiveness and helpfulness. However, some users mention occasional technical difficulties and a few express concerns about the pricing. Overall, the product receives positive feedback from users, highlighting its strengths in data protection and user satisfaction.

Pros

Easy to use interface for streamlining backup and recovery processes.
Extensive support for cloud platforms and efficient local backup options.
Reliable and secure data protection with militarygrade encryption and georedundant storage.
Flexible and scalable solution to adapt to changing business needs and data growth.

Cons

Some users reported challenges with initial setup and configuration.
Limited customization options for advanced users seeking granular control.
Occasional performance issues encountered during peak usage or large data transfers.
Limited integration options with specific applications or software platforms.