Moises Reviews

This is my last foray into A.I. it's all pretty much a rip off, which is basically what A.I. is. DO NOT WASTE YOUR MONEY OR TIME. it does nothing that you would expect it does, nothing. I upgraded from the 6.99 and then paid USD 34.99 - 48.47 (for a pro account ) in Canadian we went to cancel but there is no refund if you cancel they make you stay with the useless app until the next renewal date.

If I can I'll try for a chargeback with my card company, this is short of a scam.

Used to be really, really good. Almost flawless but recently has gotten so bad it’s a joke. Even in the last four months. Really sad. Was an excellent tool.

Utterly useless, go somewhere else for audio splitting

i get a premium version. It's pretty bad in seperating guitar lead sound ( which was my need) and worse than that. there is no refund option even in first day of yearly subscription. a Total scam and the result is not better that Spliteer (which is Totaly Free)

Don't bother. Terrible customer service and stems no better than many much cheaper alternatives.

Stems are ok (average quality) but there are limits even with a paid account and then if you let the account expire, you can't download the stems you paid for. I get limiting free accounts, but when someone has done a separation using a paid account, they should be able to download the stems they paid for. There are many better stem services out there.

Dreadful product, none of the exports were in the correct BPM and audio quality is very poor. It's completely useless. Almost everything requires a PRO account to use it the Premium is useless.

Customer service is rubbish also. They do not comply with local regulations like the UK Consumer Rights Act. Under which all subscription services sold in the UK are subject to a 14 day refund policy regardless of the contract you signed. They know it's not worth chasing you them so just think their contract supersedes law. What you are you going to do? They don't care.

Don't pay them a penny, you'll regret it and they will ignore any refund requests even when the law dictates that they have to give you one. No morals and a dreadful company with a terrible product. Avoid them at all costs.

I was loving Moises excellent 10 stem separation, and was happy to be paying for their Premium plan. Then they removed the ability to separate more than 4 stems, which would have forced me to upgrade to their extremely expensive Pro plan. Their customer support tried to deny the feature was removed, giving me a ridiculous, non-functioning workaround. Thankfully I hadn't paid for a year, as they don't offer refunds.

I highly recommend you only pay month-to-month, as removing services you thought you already purchased seems to be their M.O. Look around at other reviews, showing a pattern of feature manipulation and poor customer service.

what a bunch of criminals they have turned into.
do not care to answer. not email, not facebook, no nothing. but they keep the money. for a programm that is not working. library will not load on ANY device, click track is all over the place where it does not belong, quality is shit, subscription cancelling not possible. and and and. you people are scum and need to be locked up immediately.

I used to like this app. It's able to separate lead and backing vocals from instrumentals. Problem is there's a limit to how much uploading you can do a month. Another one is when you use it to extract the lead vocals, there end up being artifacts in the audio files, such as noises, distortions, garbling, etc. And they call this "The Musician's App".
Don't waste your time or money on this app. It's not as great as they say it is.