Home/Digital Asset Management Software/MerlinOne
Updated on: September 27, 2021

What is MerlinOne ?

MerlinOne - Digital Asset Management Software
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88% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

MerlinOne

Digital asset management hub to drive your content to market
(76 Ratings) Write Review

MerlinOne has pioneered the use of digital images in newspaper publishing, recognizing early on the need for database-driven digital asset management systems in a deadline-driven industry. From news to corporate, universities to non-profits, and government agencies, our customers depend on their MerlinOne digital asset management systems every day.

MerlinOne Awards

MerlinOne Features Show All Features

MerlinOne Technical details

Support Business Hours Online Customer Type Large Enterprises Medium Business Small Business
API NA Location / Phone Number Quincy, Massachusetts / 617-328-6645
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Category Digital Asset Management Software

MerlinOne Pricing

Pricing ModelQuotation Based
MerlinOne
Custom

Features

  • Version Control
  • Search (Filter)
  • Customizable Branding
  • Reporting (Analytics)
  • Asset Categorization
  • Asset Library
  • Asset Sharing
  • Metadata Management
  • Workflow Management

Disclaimer: The pricing details were last updated on 01/02/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about MerlinOne pricing.

MerlinOne FAQs

MerlinOne is Digital Asset Management Software. MerlinOne offers the following functionalities:

  • Access Control
  • Version Control
  • Search (Filter)
  • Customizable Branding
  • Reporting (Analytics)
  • Asset Categorization
  • Asset Library
  • Asset Sharing
  • Metadata Management
  • Workflow Management

Learn more about MerlinOne features.

No, MerlinOne does not provide API.

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MerlinOne Reviews

OVERALL RATING
4.4
Based on 76 Rating(s)
Rating Distribution
  • 67.6 %
  • 24.3 %
  • 5.4 %
  • 0 %
  • 2.7 %
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Source : g2crowd.com
(Reviewed on 02 January 2018) "Really Great DAM Solution"

What do you like best?

Implementation is so quick and painless - our team was up and running in no time. We were able to archive all our materials and pull them up in MerlinONE if we ever needed to use them again. Very intuitive and easy to use interface.

What do you dislike?

Nothing really springs to mind, MerlinONE was our go-to system when we were up against a tight deadline.

Recommendations to others considering the product

MerlinONE is the best DAM solution I have used. Our team was up and running in less than a day and we were quickly able to show ROI on our

What business problems are you solving with the product? What benefits have you realized?

We eliminated all the time-consuming back and forths over email when looking for digital assets. With MerlinONE we had instant access to all our digital assets, whenever and wherever we needed them.

...more
Source : g2crowd.com
(Reviewed on 30 November 2017) "Reliable and User Friendly"

What do you like best?

I like how user friendly the interface is and how easy it is for me to then teach others, who are completely new to the system, how to use it effectively.

What do you dislike?

I can't say that I dislike anything really. The only issue I've ever had was with uploading where I would fill out a field and after upload it would be blank. However, I haven't had an issue with this lately so it may have been resolved in a previous update.

What business problems are you solving with the product? What benefits have you realized?

We are able to provide digital assets to a wider group of users within the department and as a result we've freed up staff time for other projects. Previously, photo requests would come through email and the staff member would need to look through different folders to find an image that fit their needs.

...more
Source : g2crowd.com
(Reviewed on 06 October 2017) "Great system, excellent support"

What do you like best?

We've been partnered with MerlinOne for over 10 years. They're very proactive with release notes and system updates. They provide great support and offer consistent training.

What do you dislike?

We have no complaints. MerlinOne is a great system.

What business problems are you solving with the product? What benefits have you realized?

We store large volumes of historical data that needs to be easily accessible to internal and external users. MerlinOne has given us the ability to share our archives with multiple layers of customers.

...more
Source : g2crowd.com
(Reviewed on 27 September 2017) "MerlinOne fits our publishing business perfectly"

What do you like best?

We have used MerlinOne as our digital asset management system for many years. We archive our articles, photographs and PDFs of our pages, and can easily retrieve what we need when it's needed. We also really like and recommend TRAX - their photo assignment database and how well it keeps all parties notified of an assignments progress.

What do you dislike?

I would like to have more printer template options for printing archived articles.

Recommendations to others considering the product

I can't think of a better asset management system and would urge anyone considering purchasing one to absolutely give MerlineOne a try.

What business problems are you solving with the product? What benefits have you realized?

MerlinOne is our archive of published stories, and photographs as well as PDFs of our pages - which are fully searchable.

...more
Source : g2crowd.com
(Reviewed on 06 December 2016) "Powerful DAM solution"

What do you like best?

MerlinOne has provided us with a powerful, easy to use digital asset management system in a cloud solution. I deal with a lot of vendors, and MerlinOne's technical support is second to none. They carefully listen to their customers needs and try to improve their product accordingly.

What do you dislike?

There's not much to dislike with this product. I am increasingly surprised how well it works in the cloud environment.

What business problems are you solving with the product? What benefits have you realized?

MerlinOne's continuing development of their product has allowed us to make some important changes to our workflow.

...more
Source : g2crowd.com
(Reviewed on 18 February 2015) "We have had MerlinOne as our archiving software for a number of years and I'm very satisifed with it"

What do you like best?

It's user-friendly and meets all our needs.

What do you dislike?

There really are no features that I dislike.

Recommendations to others considering the product

consult with other users

What business problems are you solving with the product? What benefits have you realized?

Trying to get online version of our paper archived. Not yet fully achieved.

...more
Source : g2crowd.com
(Reviewed on 13 February 2015) "Fantastic product with support to match!"

What do you like best?

The new MerlinOne interface is cleaner and more user-friendly than the previous iteration. We delayed launching our use of Merlin until we were able to launch with the new UI. We love the ability and simplicity of editing metadata for multiple items post-upload.

The customer service Merlin provides is outstanding. Not only were they collaborative in helping us implement their system, they will periodically check in to make sure we are satisfied and not encountering any problems.

There have been a couple of times when we had local server issues unrelated to Merlin. Merlin contacted us when they detected an outage to check up and offer assistance.

What do you dislike?

The only major nitpick is the one recipient limit when emailing a download link. I understand the ability to send a download link to multiple recipients is coming with the next upgrade any day now.

Recommendations to others considering the product

The staff at MerlinOne is a great resource as they consider your needs and will offer suggestions for the best ways to utilize their systems, even if it leads to some additional fine tuning on their part.

What business problems are you solving with the product? What benefits have you realized?

As the national office of our organization, we were looking to provide an enterprise solution for storing and sharing assets between us and our 61 chapters (chapters no longer have to worry about purchasing additional local storage for their assets. We’re starting to use Merlin as a vehicle for collecting assets from our chapters for possible use in our national campaigns.

...more
Source : g2crowd.com
(Reviewed on 13 February 2015) "MerlinOne Digital Asset Management "

What do you like best?

The product , the features, and the tech support. They are all excellent! I've used several other products for DAM in my career, and nothing else compares to MerlinOne. Their tech support is awesome, and they continually work with us to accommodate our needs and make customizations that we have requested. They are also very willing to implement new features that users have requested. The product is great, we have many different users with various levels of permissions and access, and it works flawlessly.

What do you dislike?

I am very, very happy with MerlinOne, and frankly, there isn't anything that I can complain about at all.

Recommendations to others considering the product

Give it a try, you will not regret it!

What business problems are you solving with the product? What benefits have you realized?

MerlinOne tech support has been phenomenal in their implementation of features that we have requested, and setting up different levels of access and permissions for our users. This has allowed us to provide our clients with access to our photographic database while still insuring that we can control how and where the images are being used.

...more
Source : g2crowd.com
(Reviewed on 13 February 2015) "Happy Merlin customers for the last 19 years."

What do you like best?

I'm the Director of Photography at the Sarasota Herald-Tribune. We have used Merlin as our picture desk since 1996. Since then, we have added our text archive and we save PDFs of our published pages. We plan to start archiving video, but have not started yet. At some point (sorry, I don't remember what year several other New York Times Regional Newspapers began using Merlin Hosted as their archive as well. I believe the Gainesville Sun and Ocala Star Banner also use Merlin's Trax system for photo requests and news budgeting, as it is integrated into the Merlin system. In 2013, Halifax Media Group (our new owners began using Merlin for the group-wide archive. We have had very few problems or downtime with our Merlin archive. Customer support is very responsive and issues are resolved very quickly.

What do you dislike?

Not much. I've asked them to develop an iPhone app, but haven't seen one yet.

Recommendations to others considering the product

Take a serious look at Merlin. They have both a web client and a desktop client. Some users prefer one over the other.

What business problems are you solving with the product? What benefits have you realized?

Our entire archive is conveniently located within one system. Stories, photos, pages (and eventually video - all in one place. While I was not involved in any decision-making at the corporate level, obviously, our corporate leaders (both at the New York Times Regional Media Group and Halifax Media Group saw value in the Merlin Hosted solution.

...more
Source : g2crowd.com
(Reviewed on 12 February 2015) "MerlinOne is an integral part of our daily work flow."

What do you like best?

It works. There are so many different software programs involved between the moment a photographer makes the photo until that image appears online or in print. Merlin is one of the very few that are essentially trouble free. Anyway you can connect to the internet you can use it. Their staff is great. Support when we have need it has always been a 10.

What do you dislike?

Sorry, but other than the current web version looking a little dated that is really it. Any real issues would be directly related to lack of bandwidth on our network and not with the software. Everything runs painfully slow on our system

Recommendations to others considering the product

This will certainly define my age group but just like the Beatles, Rolling Stones and Led Zeppelin, it produces great results.

What business problems are you solving with the product? What benefits have you realized?

When I started in photojournalism it took eight minutes to send a black & white photo; 31 to send color. That was assuming there wasn't any noise on the phone line and you had to start over. From anywhere in the world a staffer can upload a photo to MerlinOne and in less that a minute the desk can see the image. The MerlinOne staff is setting up server targets so that it will be a simple drag and drop to move an image from Merlin into TCMSBlox our editorial system. In addition, we use MerlinOne's Trax assignment system.

...more
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Videos on MerlinOne

Merlin Chat with our Expert- Facial Recognition
Merlin Chat with our Expert- Facial Recognition
Downloading and Sharing content in MX
Searching Content in Merlin

MerlinOne Screenshots

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MerlinOne Demo - Version Control
MerlinOne Demo - Photo Cropping
MerlinOne Demo - File format conversion
MerlinOne Demo - Merlin Video - Speech to Text functionality
MerlinOne Demo - MerlinOne user interface
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MerlinOne Demo - Version Control
MerlinOne Demo - Photo Cropping
MerlinOne Demo - File format conversion
MerlinOne Demo - Merlin Video - Speech to Text functionality
MerlinOne Demo - MerlinOne user interface

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