Home/Telemedicine Software/Mend
Updated on: October 28, 2021

What is Mend ?

Mend - Telemedicine Software
85% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Mend

The leading telehealth platform
(289 Ratings) Write Review

Mend is reimagining the patient experience. Mend’s PredictiveIQ works hand-in-hand with a full suite of communication tools to increase the accuracy of the predictions and improve how organizations engage with patients using automation and digital experiences. PredictiveIQ integrates seamlessly with Mend's full suite of patient engagement and communication tools to help automate the management of the high-risk appointments on your existing schedule, including automated text, email, and phone appointment reminders.

Mend Features Show All Features

Mend Technical details

Support 24/7 (Live rep) Business Hours Online Customer Type Individuals Large Enterprises Medium Business Small Business
API Location / Phone Number Orlando, Florida
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Category Telemedicine Software

Mend Pricing

Pricing ModelSubscription , Quotation Based
MONTHLY YEARLY
Mend Now Telehealth
$49 /Month
Billed Yearly

$59 per provider per month billed monthly ($199 setup fee)

$49 per provider per month billed annually

Features

  • Self-guided setup
  • Self-guided user training and knowledge
  • Live instant technical support
  • Unlimited staff and patient users
  • Ad-hoc instant Telehealth video visits
  • Scheduled Telehealth video visits
  • Telehealth and other consents
  • Unlimited video visits
  • No software downloads, video connects instantly in any browser on any device
  • Organization logo
  • Custom video waiting page
  • Automatic patient text message and email reminders
  • Chat during video
  • File sharing
  • Basic note taking
  • Screen sharing
  • Canvas mode to draw and type
  • Add other participants instantly via text message
  • Supports multiple cameras
  • HD video
  • Signed BAA
  • HIPAA and HITECH compliant
  • Admin controls
  • Meeting history and times and more
Mend Pro Telehealth
Custom

Features

  • Included features Mend Now plan, plus
  • Account manager white-glove setup
  • Live training
  • On-demand Telehealth queue
  • Telehealth visit staff transfers
  • Messaging Telehealth visits
  • Group scheduling
  • Group Telehealth (mobile supported)
  • Kiosk Telehealth visits
  • Secure messaging
  • PredictiveIQ AI
  • Customized digital forms
  • Payments
  • Premium branding look and feel
  • Patient self-scheduling
  • Advanced reporting
  • Patient rescheduling
  • Post visit surveys
  • Bulk notifications
  • Recalls
  • Custom appointment types
  • Custom appointment routing
  • Advanced notification settings
  • Advanced scheduling features
  • Third-party workflows
  • 100% API coverage
  • EHR/PMS integration
  • SFTP integration
  • SAML single sign-on
  • Fax interface support
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Disclaimer: The pricing details were last updated on 23/04/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Mend pricing.

Mend FAQs

Mend is Telemedicine Software. Mend offers the following functionalities:

  • Alert Notifications
  • Patient Records Management
  • Reminders
  • Payments
  • HIPAA Compliant
  • Patient Portal
  • Care Summary

Learn more about Mend features.

Yes, Mend provides API.

Ask the Community View Community

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Mend vs VSee

Mend Reviews

OVERALL RATING
4.5
Based on 289 Rating(s)
Rating Distribution
  • 100 %
  • 0 %
  • 0 %
  • 0 %
  • 0 %
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User in Mental Health Care
User in Mental Health CareSource : g2crowd.com
(Reviewed on 15 October 2019) "Mend makes it easy to connect with patients "

What do you like best?

What I like best about Mend is the user interface.

What do you dislike?

What I dislike about Mend is that it is not full integrated into our current PM and EHR system.

What problems are you solving with the product? What benefits have you realized?

Mend has impacted our organization by making it possible to deliver successful outcomes to patients in need who are otherwise unable to travel for an in-office appointment.

...more

Videos on Mend

Mend - AI to Predict No-shows
Mend - AI to Predict No-shows
Paperwork Bottle-necking Your Healthcare Organization? -- Mend
Mend Healthcare AI: Predict No-shows

Disclaimer

The research is compiled using multiple sources, let us know of any feedback on feedback@saasworthy.com