ManagerPlus by iOFFICE Reviews

Reviewing ManagerPlus by iOFFICE has been quite an experience. There are bugs, in the inventory module overall functionality remains impressive. Still provides features.

ManagerPlus iOFFICE, navigating and properly utilizing the program is difficult due to customer services lack of guidance and support.

ManagerPlus by iOFFICE is beneficial, in simplifying asset management and providing a user interface. ManagerPlus solving our maintenance management problems. It provides features that have helped us simplify our workflow and minimize downtime.

The features of asset control and reporting. Inventory and Reporting. Being cloud-based makes the whole experience more enhanced, and the connection is NEVER a problem.

There is nothing I dislike. We use Lightining; the BI reports are challenging to build. Some reports come standard but are too generic.

If you are purchasing ManagerPlus for the first time, the actual roll-out will require extreme patience. Moving information to ManagerPlus from a different program is expensive and will likely not meet your expectations. Extracting data from a program requires a similar place to bring it. Beyond that, roll-out relies on the end-user, with guidance(templates and how to's ) from an Implementation Specialist.

The Work Orders module solved accurate completion. Asset module solved compiling accurate data, and PM module has streamlined the whole process and valid information. These things have provided reliable data.

It works as described, it's simple and intuitive

I really don't know what to say here, I can't fault it

I can now manage my assets from one location at the click of a mouse

The Comprehensive asset management features significantly aid in tracking and maintenance scheduling, optimising our resources effectively.

The software's scalability accommodates our expanding project requirments without compromising performance or efficiency.

The incorporation of coding aspects within the platform facilitates custom scripting, enabling tailored functionalities to suit intricate project needs.

Seamless mobile integration allows for on-the-go access, which is incrdibly beneficial for overseeing projects remotely.

At times, the system's respose speed might lag when handling extensive coding scripts, affecting real-time project monotoring.

Though the interface is user-friendly, some advanced features could benefit from more intuitive navigation for engineers handling coding aspects.

Certain integrations with third-party tools might require additional configurations, occasionally causing compatibility issues.

inflexibility in software to adapt to specific organisational needs.

Manager plus offers customisation options, including coding aspects, allowing users to tailof functionalities to their exact requirments, ensuring a precise fit for unique project needs.

Limited accessibility and monitoring capabilities outside the office,

The software's mobile integration allows remote access,enabling Senior Project Engineers to oversee projects, track updates, and manage tasks on-th-go, ensuring constant oversight and control.

Having a one-stop shop for our users to find what they need is fantastic. The information obtained via assets and work order costs assists our managers and supervisors with budgeting decisions regarding various assets. MangerPlus is very user friendly making our users interested in using it as often as they can.

ManagerPlus support bot is not the most helpful. An area where just simple questions and not issues could be answered would be most helpful.

ManagerPlus is helping our business become more streamlined, with one place for users to find various things they need for their day-to-day jobs. Manuals located in assets, a total number of labor hours previously tracked for a job and pictures and URL links for items they purchased before and need to buy again.

I like that it gives us a place to put our records and the abillity to do more things..... I think

The customer support. It has been difficult to get in contact with people with questions on how to do things. or when there is an issue with the program

I don't know how to properly navigate all the different aspects of the program to utilize it properly

That you can export your data and import it to any report or BI via ".cvs" format.

The price is very costly, if they lower that and made it more user-friendly that would be nice. When I mean user-friendly I mean many of our maintenance techs are not PC knowledge and found it quite complex to use.

Try their software, just need to teach your techs for those that are not PC knowledgeable how to use it, it will take a few weeks to get a hang of it after, you should be good.

The fact that we would lose the website to "severe error" every other time we try to create a ticket. We try opening the web portal on three different browsers but, got the same message. We figure-out a work-around but was tidiesous.

I love that I can export the data I need and create reports outside of M+.

There are a lot of bugs with the inventory module, which make it very difficult and time-consuming to use. There are too many issues to list here.

Now, no issues are being solved; you can't get any support anymore. Nobody from support responds or corrects any problems anymore. It's not working currently!

I LIKED THE OLD MANAGE PLUS BETTER THAN THE CLOUD EASY OF USE

CUSTOMER SERVICE YES TAKES FOREVER TO HEAR BACK DOWN LOADING MY OLD MANAGER PLUS DOWNLOAD MY OLD SYSTEM NONE

ITS NOT TO DOWNLOAD MY OLD SYSTEM NONE

Absolutely nothing; it's the worst program I have ever used. Customer service is awful too.

I dislike everything; they need to go back to the drawing board with this system. They have no idea how to run or create a garage software program. It's horrible; nothing works as it should, and basic information; work order 101 is not even an option. Something as simple as mileage, basic information took an act of god to get on the work order, and it's still not right; if you go back to the work order later, it's gone, it doesn't retain information, this is just for starters. Stuff disappears all the time; there is so much wrong with this I don't even know where to begin. Customer service gives you lip service, if they even contact you at all. Nothing gets resolved; it is by far the worst system I have ever dealt with in my 20 years in the business. The sad part is the software-based Manager Plus system was spot on; this new web-based system sucks big time. Don't fall for the quality of the original software program; it's not the same at all. The original owners of this software should be furious about how they have run this spot-on name and program into the ground. Run, don't walk away from this system; you will be disappointed and your money wasted. Also, be aware that this company has been sold twice since it was launched, and each time nothing changes. Same bad program, same lack of customer service.

None, the program is awful.