AA

Agency in Marketing and Advertising

March 19, 2017 Source: G2.com

"Traffic and Production Coordinator "

What do you like best?

Customer Service

Easy to use

Price

Reports

What do you dislike?

Any issues we've had, Mailigen customer support has resolved them.

What problems are you solving with the product? What benefits have you realized?

We had previously used another email software and the customer support was lacking. We researched and came across Mailigen.

We use Mailigen for our company announcements. It's a wonderful tool and the reports after each campaign are thorough.

AA

Administrator in Industrial Automation

March 10, 2017 Source: G2.com

"mailigen is very good system!"

What do you like best?

Mailigen system has a very good support. Very easy to understand system, but when i have question, support helps me very fast.

What do you dislike?

Not really things that I do not like, everything is ok in the system for me.

What problems are you solving with the product? What benefits have you realized?

We inform customers about the products and services, events

Response from Marina Yemelyanova of Mailigen

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Hello!

Thank you so much for sharing your feedback with us!

We appreciate your trust in our service! We will keep working to deliver you the best email marketing solutions and customer service. You are always welcome to ask any question you might have, just send email: [email protected] and we'll be glad to help.

With warm regards,

Mailigen Family

AK

APOSTOLOS K

March 10, 2017 Source: G2.com

"It not just a platform, it our email marketing guru guys"

What do you like best?

What I like best is that I have all tools to run an email marketing as complex as I want in a clear, fast and easy to use platform.

What do you dislike?

Not easy to use merge text. We haven't seen recently new templates.

What problems are you solving with the product? What benefits have you realized?

Email marketing, Up to now increase sales. From now on , segment costomers

Response from Marina Yemelyanova of Mailigen

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Hi Apotolos!

Thanks a lot for your review, we highly appreciate your feedback! With regards to your question:

To better understand what are merge tags and how can you use them please find helpful articles in Mailigen Support Knowledge base.

1. What Are Merge Tags And How Can I Use Them? - https://support.mailigen.com/quick-start/what-are-merge-tags-and-how-can-i-use-them-in-my-email-campaign

2. Full List of Mailigen Merge Tags - https://support.mailigen.com/e-mail-campaign-creation/full-list-of-mailigen-merge-tags

3. List And Form Field Types - http://support.mailigen.com/contact-list-and-form-field-types

First article will give you an example how to insert merge data from your mailing list directly into your email campaign. In second article you will find described all Mailigen merge tags. Third article may be useful for setting up list and form field types.

And we'll do our best to keep our gallery fresh and with new templates.

Thank you,

Mailigen Family

MM

Manoj M

March 10, 2017 Source: G2.com

"Good Team, quick service and affordable pricing"

What do you like best?

We are using Mailigen service from June 2013 and happyli renewed this year also! The great teamwork and hard effort sees in every step - support to account related issue - we got it solved in 15 minutes max.

We have migrated from AWS based email hosting (AWS mailing plan + contact based 3rd party system) to Mailigen because these guys are taking care of every step we need in good mail delivery. Now we can concentrate on mail designing along with other our business than complexity in maintaining email delivery.

Mailigen takes every step very well like spam score, subject guidelines and good delivery.

Thank you Mailigen.

What do you dislike?

None. The contact manage need some work.

What problems are you solving with the product? What benefits have you realized?

We got read ratio, delivery is quick and interface is easy for our office staff.

Response from Marina Yemelyanova of Mailigen

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We appreciate your feedback and trust in our service! Kind words like this inspire us to become even better. We will keep working to deliver you the best email marketing solutions and customer service.

With warm regards,

Mailigen Family

JZ

Jānis Z

March 6, 2017 Source: G2.com

"Experience has been very good, and it is very usable and valuable tool for reaching our customers."

What do you like best?

Designing messages, possibility to see analytics, possibility to create a mailing list.

What do you dislike?

Sometimes it feels buggy where it comes to design possibilities. (changing zoom in browser, affects button placement)

Recommendations to others considering the product:

It is easy to use, once it is set up completely.

It is easy to automatically add emails to mailigen service and embed subscribtion in your social networks.

it is awesome to use your previously created message design over and over again,

anlaytics tool is very useful.

What problems are you solving with the product? What benefits have you realized?

informing our followers about different public activites we are organizng, also it helps us to promote our partner activities in our weekly mail. we have realized possibility to analyze our client base and their activities and best time when to send emails, because of info provided by analitics tool.

Response from Marina Yemelyanova of Mailigen

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Thanks for your feedback - it's great to hear that Mailigen has helped you to analyze your subscribers' behavior. Our main focus is your satisfaction and we'll keep improving all the details of our UI.

Feel free to get in touch with us any time you need help: [email protected]

With warm regards,

Mailigen family.

JW

Jen W

March 6, 2017 Source: G2.com

"Excellent Service"

What do you like best?

The technology is responsive, staff always responds to my inquiries in a timely manner, and newsletters don't get filtered as "junk mail" to subscribers. Love it.

What do you dislike?

So far, no complaints, for about 2 years. In my opinion it seems to be one of the more reliable companies out there doing this.

Recommendations to others considering the product:

Give this company a look; pricing is reasonable, staff is responsive, product is great.

What problems are you solving with the product? What benefits have you realized?

Reaching customers, building a brand, helping to maintain professional image.

Response from Marina Yemelyanova of Mailigen

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Hello Jen!

We highly appreciate your feedback and so kind words! Happy to hear that you are doing great with Mailigen. We will keep working on improvements to make your work with Mailigen even more easier and resultative!

P.S. you are always welcome with any questions, [email protected] is here to help you;-)

With best regards,

Mailigen Family.

MC

Michelle C

March 6, 2017 Source: G2.com

"Works great for my needs"

What do you like best?

The automated emails that can be sent by so many various factors!

What do you dislike?

I can't think of anything, it has all the features I need!

Recommendations to others considering the product:

I think it's great for what I needed and is very versatile!

What problems are you solving with the product? What benefits have you realized?

We send travel tips out to our clients based on the travel date and this has been an amazing tool for us to be able to "touch" our clients so they don't feel like we are ignoring them when we're really busy and they get great little "bites" of information that they actually read!

Response from Marina Yemelyanova of Mailigen

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We are so happy that our automation features are helping you with your work! We will keep working to deliver you the best email marketing solutions and customer service.

Feel free to get in touch with us any time you would need any help!

With warm regards,

Mailigen Family

[email protected]

RJ

Robin J

March 6, 2017 Source: G2.com

"Mailigen is an asset to my business"

What do you like best?

In addition to the ease of using Mailigen and their wonderful reporting statistics, what I really like best is their excellent customer service. I always feel well cared for by their team and they are extremely helpful in resolving any questions or concerns.

What do you dislike?

I cannot think of anything that I dislike about their software or service.

Recommendations to others considering the product:

I have been working with various listserve software companies for over 13 years and Mailigen is the best. Their product is easy to work with and has features that support my business and their customer service is excellent.

What problems are you solving with the product? What benefits have you realized?

I have worked with two other mailing list software companies before discovering Mailigen and I appreciate Mailigen's detailed reports, which give insight into the specific programs and products my community are most interested in.

Response from Marina Yemelyanova of Mailigen

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We appreciate your feedback and trust in our service! Kind words like this inspire us to become even better. We will keep working to deliver you the best email marketing solutions and customer service.

Mailigen Family

LM

Laura M

August 25, 2016 Source: G2.com

"Up-to-date Email Marketing provider"

What do you like best?

Ease of use, features included, very good designs and templates, costumer support team, innovations.

What do you dislike?

It's a little bit uneasy for me to work with segments of my contact lists.

What problems are you solving with the product? What benefits have you realized?

We use Mailigen to connect faster with our potential students. We haven't worked with Mailigen for too long, but we have noticed that our events have been better attended which eventually (and hopefully) will lead to a larger number of students who apply for studies in our university.

SK

Sandis K

August 18, 2016 Source: G2.com

"Mailigen is the most easy to use email marketing automation service "

What do you like best?

I love the simplicity of the interface, how easy is to create and run campaigns, and pricing. The product has all in one solution for newsletter campaigns as well automatic emails for the SaaS solutions. I love the product as it has saved ton of time and nerves, while developing my business.

What do you dislike?

I have found nothing what I dislike so far. Wish the price could be lower but I don't mind paying my hard earned $ for such a great service!

Recommendations to others considering the product:

Do not hesitate to contact sales team as you will get quick and easy demo and will be excited to onboard.

What problems are you solving with the product? What benefits have you realized?

Email automation and design customization has been a challenge for my software team. Originally we had all emails hard coded, but while developing the SaaS product realized we need greater flexibility and ability to customize design. Now, automatic emails are easy to administrate, change design and even synchronize with newsletters. It's awesome to have all in one place.

Response from Marina Yemelyanova of Mailigen

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Thanks a lot for your kind words - we are so happy to hear Mailigen is helping you to advance your business. We'll keep working hard to improve our services and offer the best customer service!

Mailigen Reviews

User Rating

Rating Distribution

Do You Use Mailigen?

Agency in Marketing and Advertising

What do you like best?

What do you dislike?

What problems are you solving with the product? What benefits have you realized?

Administrator in Industrial Automation

What do you like best?

What do you dislike?

What problems are you solving with the product? What benefits have you realized?

Response from Marina Yemelyanova of Mailigen

APOSTOLOS K

What do you like best?

What do you dislike?

What problems are you solving with the product? What benefits have you realized?

Response from Marina Yemelyanova of Mailigen

Manoj M

What do you like best?

What do you dislike?

What problems are you solving with the product? What benefits have you realized?

Response from Marina Yemelyanova of Mailigen

Jānis Z

What do you like best?

What do you dislike?

Recommendations to others considering the product:

What problems are you solving with the product? What benefits have you realized?

Response from Marina Yemelyanova of Mailigen

Jen W

What do you like best?

What do you dislike?

Recommendations to others considering the product:

What problems are you solving with the product? What benefits have you realized?

Response from Marina Yemelyanova of Mailigen

Michelle C

What do you like best?

What do you dislike?

Recommendations to others considering the product:

What problems are you solving with the product? What benefits have you realized?

Response from Marina Yemelyanova of Mailigen

Robin J

What do you like best?

What do you dislike?

Recommendations to others considering the product:

What problems are you solving with the product? What benefits have you realized?

Response from Marina Yemelyanova of Mailigen

Laura M

What do you like best?

What do you dislike?

What problems are you solving with the product? What benefits have you realized?

Sandis K

What do you like best?

What do you dislike?

Recommendations to others considering the product:

What problems are you solving with the product? What benefits have you realized?

Response from Marina Yemelyanova of Mailigen

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