Mailfence Reviews

I have been a client for a couple years now and never regretted it. The service has been excellent. Whenever I had an issue (payment issues only) I had it resolved in about one email. It's awesome very, very little spam, if any. The many options and never had troubles using the service. Joel, was great and it was awesome he didn't act like a robot...hmmm. Thank you for the great service.

I am quite please and impressed with the level of support I was given in my latest encounter with Mailfence. I was having difficulty signing in and Jack personally get me all set up. You won't get that from lots of other email servers as I have run into occasional problems with them. With the other servers, you are on your own. Thanks Mailfence.

These guys are FANTASTIC. It is exceedingly hard to get decent "costumer support' these days & these guys went above & beyond (even though the fault was mise all along). Mailfence is the top 3 email service-providers out there IMO and would recommend it to everyone , especially those who look for an alternative to Google , Yahoo & the likes. Wonderful. Keep up the good job. It must not be an easy job , especially when it comes to putting up with boneheads like myself :)

Moving away from big tech providers, I am greatly satisfied with Mailfence so far. For now I am just using the free offering (might upgrade depending on my needs), but there is already plenty to like - simple and clean webmail, functional Android app, encryption for the mails or even a calendar. This is on top of being able to use a European owned provider (with a European based datacenter) which was also a deciding factor for me. I also want to highlight the support team. Even as a free user, it's possible to get help from them when the existing documentation (quite generous btw) and chatbot aren't enough. And their answer was both swift to come, with a complete explanation and solution offered. I've had worse as a paying customer.

All in all I quite recommend Mailfence, and it should be on your radar if like me you are evaluating european, privacy focused solutions.

I’ve used Mailfence for several years. It’s a solid product that I can easily recommend for anyone in the market. Email, calendars, contacts, and cloud storage “just work” without issue.

I am using Mailfence since 2023, and have the idea that I never had a better one. Also the support team replies pretty fast. It rarely happens that normal messages are send to spam.
I have mail.com as second mail provider, but I use Mailfence the most and it surely is the best :-)

A shame of TrustPilot that I cannot put on the right date of experience
:-(

I have used a number of email providers and I love using Mailfence best of all. It was very easy and quick to join and set up. The interface is very clean and simple, yet with enough information at a glance and to use. I especially love the dedication and commitment to user privacy, including its base in Belgium. Its customer service is phenomenal, including for users of free services. They are fast, accurate and always get the job done. What else can I say but Wonderful! Think I'll stay for a while!

In 2024 we switched to Firefox's Thunderbird. Up until then, we had two hotmail accounts (that is another story).
On the hotmail accounts, we would routinely get 50+ bogus emails a day on each one . That was a pain in the butt. I had to check just in case something proper got snagged. My record for just one of those hotmail accounts was 583 phishing/scams in one day, Microsoft did nothing.

Last summer, we tried the free version of Thunderbird for two months. OMG! Not one bogus email made it to my "mailfence.com" address. Not one bogus email, for two months. There is a free version; pay monthly (cheap, apologies, inexpensive); and a business version, all of which are totally encrypted. How cool is that!

I had two issues with mailfence.com, albeit small ones, and I had answers the next morning. Like the movie said, "this work is smooth and elegant." We switched to the paid version to see what would happen. Surprise, we no longer use those two hotmail accounts and all the related, unresolved issues.
Mailfence.com, isn't that a cool handle.

‏I have been using Mailfence for some time now, and I can honestly say it’s one of the best email services out there. If you value privacy, security, and user-friendly features, this is the email provider for you. Mailfence offers end-to-end encryption and does not compromise your privacy like many other services do.

‏The interface is intuitive, and it offers excellent features such as secure email storage, calendar integration, and file sharing. What’s even more impressive is their commitment to protecting users’ data and privacy—something that is becoming increasingly rare these days.

‏If you’re looking for a trustworthy, secure email service, I highly recommend giving Mailfence a try. It’s a great choice for those who care about keeping their emails private and secure.

I have tried all of the likely email products out there. Gmail, Yahoo, iCloud, Proton, Outlook, Tuta, ect. ...I can honestly say Mailfence is far and away my favorite. Why? Very clean Inbox and format. Elite security. Based in Belgium. Very responsive customer service...I mean fast! The Calendar is also clean, simple and excellent format. Great mobile app. And price! My only knock is that I wish their mobile app had the calendar. It is only accessible through web version. Mailfence works at making their customers happy. That's rare today.