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About Loop

Loop is a visual customer feedback management software that includes a screenshot plugin, which can be integrated directly into the user’s website. Additionally, one can also use it as an embeddable forum to vote on the feedback that is submitted. This feature helps its users drive strategic product decisions and catch bugs. One can continuously collect detailed and relevant feedback from the customers with the screenshot plugin that sends everything directly to a forum so that the feedback can be discussed and sorted. The loop rating systems of the software allow users to rate feedback on a scale ranging from one to ten which calculates an average score for the reviewer hence ensuring the users receive quality feedback. Users can close the loop with internal stakeholders or customers effortlessly through email notifications or auto-generated links that can be shared. One can find and fix reported bugs using the bug reporting tool, and visual bug tracker provided by the software. The software enables users to consolidate all the responses from different sources on one page.


Platforms Supported

  • Browser Based (Cloud)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • NA

Modes of Support

  • Online

Loop Features

Response Management

Allows timely responding to the feedback given by the product users/hotel guests

Alert Notifications

Alerts the user when predefined criteria is met

Embeddable Survey

It enables you to directly include your surveys on your own website

Bug Tracking

Allows the user to capture, report and manage the bugs that occur


A digital insight of reports and other workings on a single screen


Helps you safely share data with only those who matter and enhances your teamwork

Secure Data Storage

Ensures security and integrity of stored data

Customer Feedback

Helps the website owner to receive customer feedback directly from the website

Sentiment Analysis

Identifies and categorize audience opinions as positive and negative
Loop Pricing

Free Trial

Not available

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription )

Pricing Plans

Screenshots of Vendor Pricing Page

Pricing screenshot

Disclaimer: The pricing details were last updated on 03/12/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Loop Pricing.

Loop Alternatives

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Loop FAQs

What is Loop used for?

Loop offers the following functionalities:

  • Response Management
  • Alert Notifications
  • Embeddable Survey
  • Bug Tracking
  • Dashboard
  • Collaboration
  • Secure Data Storage
  • Customer Feedback
  • Sentiment Analysis

Learn more about Loop features.

Does Loop provide API?

No, Loop does not provide API.

Loop Contact

Vendor Details

Santa Monica, CA Founded : 2019

Contact Details

Not available

Social Media Handles


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