Loop

About Loop

Loop is a visual customer feedback management software that includes a screenshot plugin, which can be integrated directly into the user’s website. Additionally, one can also use it as an embeddable forum to vote on the feedback that is submitted. This feature helps its users drive strategic product decisions and catch bugs. One can continuously collect detailed and relevant feedback from the customers with the screenshot plugin that sends everything directly to a forum so that the feedback can be discussed and sorted. The loop rating systems of the software allow users to rate feedback on a scale ranging from one to ten which calculates an average score for the reviewer hence ensuring the users receive quality feedback. Users can close the loop with internal stakeholders or customers effortlessly through email notifications or auto-generated links that can be shared. One can find and fix reported bugs using the bug reporting tool, and visual bug tracker provided by the software. The software enables users to consolidate all the responses from different sources on one page.

Pricing

Free Trial Not Available
Starts at $39.99. Offers Free-forever plan.
View Detailed Pricing

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)

API Support

NA

Modes of Support

Online

Loop Features

Show Feature Explanation

Alert Notifications

Alerts the user when predefined criteria is met

Customer Feedback

Helps the website owner to receive customer feedback directly from the website

Dashboard

A digital insight of reports and other workings on a single screen

Sentiment Analysis

Identifies and categorize audience opinions as positive and negative

Secure Data Storage

Ensures security and integrity of stored data

Response Management

Allows timely responding to the feedback given by the product users/hotel guests

Collaboration

Helps you safely share data with only those who matter and enhances your teamwork

Embeddable Survey

It enables you to directly include your surveys on your own website

Bug Tracking

Allows the user to capture, report and manage the bugs that occur

Loop Pricing

Free Trial

Not available

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription )

Pricing Plans

Starter Free

Features

Project with Forum
Shareable Project URL
Comment Rating System

Premium $39.99 $39.99 per month

Features

Embeddable Screenshot Widget
Embeddable Forum Button
Private Projects
Customizable Project Categories
Unlimited Projects
Premium Account Management (3 admins and 5 viewers)
Premium Support

Enterprise $289.99 $289.99 per month

Features

1 Project Review Per Month from a Loop Verified Industry Professional
Enterprise Account Management (Unlimited Admins and Unlimited Viewers)
Customizable Domain

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 03/12/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Loop Pricing