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LendingPad Reviews

User Rating

4.9/5 (Based on 221 Ratings)

Rating Distribution

  • Excellent

    93.2%
  • Very Good

    4.1%
  • Average

    1.4%
  • Poor

    1.4%
  • Terrible

    0%

User Sentiments

User-Friendly Interface, Efficient Customer Support, Comprehensive Loan Origination System, Seamless Integrations

Occasional System Slowness, Limited Loan Program Options, Occasional Glitches/Errors, Lack of Cumulative Amortization Schedule

Do You Use LendingPad?

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Review Summary

User reviews of LendingPad highlight its user-friendly interface, fast processing, and excellent customer support. Users appreciate its intuitive design, making it easy to navigate and complete tasks quickly. The platform’s web-based nature and seamless integration with other systems are also commended. However, some users mention occasional lag or slow loading times, and a few express concerns about limited customization options and a lack of integration with certain third-party services. Overall, the reviews suggest LendingPad is a valuable tool for mortgage brokers and lenders, offering a streamlined and efficient loan origination process.

Pros

  • LendingPad is a userfriendly, webbased LOS platform that simplifies mortgage origination.
  • The platform has an intuitive interface and allows for efficient collaboration between team members.
  • LendingPad offers realtime support and is constantly being updated with new features.

Cons

  • The platform sometimes experiences latency, especially during peak usage times.
  • While the support is good, some users have reported inconsistent responsiveness.
  • Some users desire more comprehensive instruction guides and video tutorials.

AI-Generated from the text of User Reviews

Reviews
MH

Melissa H

August 1, 2024 Source: G2.com
LP Review
What do you like best about LendingPad?Ease of use, continuous improvements, accessible customer support which provides excellent customer serviceWhat do you dislike about LendingPad?I do not have any dislikes about the software.What problems is LendingPad solving and how is that benefiting you?Easy integration with mobile app and flow of apps automatically flowing into lending pad. The ready available mortgage call reports make annual reporting easy.
Read more
JS

Jeremy S

February 7, 2024 Source: G2.com
The best LOS on the market in my opinion.
What do you like best about LendingPad?I do lots of training with LO's and Lendingpad gives me the opportunity to work simultaneously with them while structuring their loans.What do you dislike about LendingPad?It requires a bit of customization from the customer side, but this really isn't much of a negative.What problems is LendingPad solving and how is that benefiting you?Visibility to all loans in the pipeline, including status and tracking.
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CD

Cassandra D

February 6, 2024 Source: G2.com
LendingPad is cool
What do you like best about LendingPad?The ease of moving through the system without any issues and having access to the online support and training.What do you dislike about LendingPad?Inability to scroll through the documents uploaded. You have to open one document, then close that document to view the next document.What problems is LendingPad solving and how is that benefiting you?uploading loans and viewing the file.
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VS

Verified User in Financial Services

February 6, 2024 Source: G2.com
Super User Friendly!
What do you like best about LendingPad?Super user friendly, easy to navigate and manage the 1003.What do you dislike about LendingPad?Too many tabs, need to streamline to putting application into 1 couple pages.What problems is LendingPad solving and how is that benefiting you?Generating more leads into loan applications. Efficiency.
Read more
VE

Verified User in Real Estate

February 6, 2024 Source: G2.com
Chat
What do you like best about LendingPad?It's simple to use and when there's a struggle the chat is helpful and fast.What do you dislike about LendingPad?I think running reports is complicated so we do not use it for this very often.What problems is LendingPad solving and how is that benefiting you?Online access from anywhere great
Read more
AC

Ann C

February 6, 2024 Source: G2.com
support, mortgage call reports, great set up
What do you like best about LendingPad?The support team and ease of use. The disclosures and estimates are great.What do you dislike about LendingPad?Just that I am still learning how great it is. I used Calyx for 20 years, so Lending Pad is so much more advanced.What problems is LendingPad solving and how is that benefiting you?keeping clients organized, sending professional estimates, no corrupted files, mortgage call reports Lending Pad has everything I am looking for.......
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VS

Verified User in Financial Services

February 2, 2024 Source: G2.com
Excellent Price-Value-Efficiency mix
What do you like best about LendingPad?Lending Pad provides many beneficial features for workflow, document and loan management at a price which is quite reasonable relative to those benefits. With careful application of business rules and custom fields, we have tailored the system to better accomplish our most efficient pipeline management. As well, other features such as automated task helps us to ensure that staff is maximizing diligence in loan reviews.What do you dislike about LendingPad?While I really enjoy the automation possibilities with business rules, it is sometimes frustrating at the length of time needed between making a request for field availability to rules and actually seeing a positive outcome to that request.What problems is LendingPad solving and how is that benefiting you?Just yesterday, LendingPad implemented a solution to a page issue related to the placement of their help button. Prior to that, I used to find the process for editing dates (processing & critical) to be awkward. The recently added shortcuts feature has greatly eased this process.
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JV

Jose V

February 2, 2024 Source: G2.com
Great portal with ease of use
What do you like best about LendingPad?.they are continually updating, and communicate with meWhat do you dislike about LendingPad?Some fonts are hard to read or maybe there are too many words and it can take a second to find your wayWhat problems is LendingPad solving and how is that benefiting you?Bridging lenders with consumers with better technology
Read more
MM

Madeline M

February 2, 2024 Source: G2.com
Easy platform and great customer support
What do you like best about LendingPad?Their platform is super easy to use and self-explanatory. It's simple enough to train new hires on quickly but has all the features necessary for the loan process.What do you dislike about LendingPad?They do a lot of updates to the format of the platform which my employees hate. Creatures of habit!What problems is LendingPad solving and how is that benefiting you?If I ever need something updated or added, they are great at assisting with customization.
Read more
AD

Austin D

February 2, 2024 Source: G2.com
Always Improving Already Great System
What do you like best about LendingPad?All online system can be accessed anywhere.What do you dislike about LendingPad?Not the best functionality on a mobile deviceWhat problems is LendingPad solving and how is that benefiting you?Making the mortgage process easier and easier so that borrowers can get the proper info quickly and accurately.
Read more

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SaaSworthy may receive compensation from some vendors featured on this page. This does not influence our editorial evaluation or ratings. [email protected]

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