What do you like best?
Kannu support is top notch. I've always gotten a prompt and thorough reply and I can tell that my input is making a difference in the direction of the product. Kannu makes it very easy to manage student submissions, which is a big deal for us because our projects have complex and varied deliverables. As an art and design school, interface and experience is important. Kannu is well designed, and the experience had by students is consistent with our aesthetic and interface standards. Finally, this is not glamorous, but extremely important: Kannu functions well as a communication platform for the course. Communications between faculty and students, students and students, and students and TAs can all happen in one place.
What do you dislike?
Our school is a "google apps" integrated through and through. We use google apps, especially google drive, for everything. I would love to see Kannu/google drive integration. Without that, there are a few tasks that end up being redundant, such as end of semester archival and departmental selection of the best work.
What business problems are you solving with the product? What benefits have you realized?
I teach large coordinated studio classes (multiple sections of students, I teach a section and lead a team of teachers who each have their own sections. Organization takes a huge amount of time. Kannu keeps us all on the same page and saves me so much time that I would otherwise spend holding meetings.