get-free-advice
Clara Icon MEET CLARA - THE AI BEHIND SMARTER SOFTWARE CHOICES
Get Started
/*
Loading...
*/
JustCall Reviews

User Rating

4.8/5 (Based on 2,691 Ratings)

Rating Distribution

  • Excellent

    88.2%
  • Very Good

    6.1%
  • Average

    1.6%
  • Poor

    3.1%
  • Terrible

    1%

Do You Use JustCall?

Write a Review

Review Summary

JustCall is a popular VoIP platform praised for its ease of use and integration with CRM systems like HubSpot and Pipedrive. Users appreciate its simple interface and ability to make and receive calls, send SMS messages, and record conversations. However, some users experience call quality issues, particularly over Wi-Fi, and have encountered occasional bugs or slow loading times. Customer support is generally responsive, but some users have reported difficulty resolving technical issues. Despite these drawbacks, JustCall remains a strong option for businesses seeking a reliable and affordable VoIP solution.

Pros

  • Easy to use, integrates with popular CRMs, and has good call quality.
  • Offers affordable pricing and reliable customer service.
  • Provides a seamless experience for international calling and texting.

Cons

  • Occasionally experiences call drops or connectivity issues.
  • Mobile app can be buggy or crash frequently.
  • Some features are not available on the Android app.

AI-Generated from the text of User Reviews

Reviews
VA

Verified User in Marketing and Advertising

September 29, 2026 Source: G2.com
Easy to Navigate with Relentless Support
What do you like best about JustCall?Much easier to navigate than other calling systems I've used. The support team NEVER gives up on you even when you're frustrated, the chat also never goes away so you don't lose your spot.What do you dislike about JustCall?It can be difficult to navigate at first but once you understand the different parts of the website and the sub categories, it starts to make sense. I had a hard time finding my analytics but managed to make it work.What problems is JustCall solving and how is that benefiting you?Just about everything from time zone differences, calling consistency, making it a lot easier to reach out to people.
Read more
LW

Lauren W

September 14, 2026 Source: G2.com
Fast Calls, Easy CRM Integration, and a Powerful Dialer for Prospecting
What do you like best about JustCall?I LOVE the speed of the calls and that it integrates with our CRM really easily. I also LOVE the power dialer as it makes it much easier to reach more people promptly when I am prospecting.What do you dislike about JustCall?I don't have any issues or dislikes at this time.What problems is JustCall solving and how is that benefiting you?It is solving an efficiency problem and helping me to dial faster and be able to call more people in a day.
Read more
Kd

Kate d

August 7, 2026 Source: G2.com
Seamless Integration and Stellar Support
What do you like best about JustCall?I like their customer support, which has always been helpful. Whether it's sending documentation or going through my account to solve issues, they test things for me, which is great. I also appreciate JustCall's UI and its flexibility in integrating with various software. The API feature and integration allow my CRM management to be really easy. Their customer support is also really good. The initial setup of JustCall was pretty easy with assistance from customer support, and the tutorial is very easy to understand as well.What do you dislike about JustCall?Maybe if they could be better integrated with Ontraport to be very specific. If they could just have native messaging in Ontraport instead of going through a dialer or a webhook. I want it to be inside Ontraport's inbox.What problems is JustCall solving and how is that benefiting you?I find that JustCall bridges gaps between systems and provides reliable customer support, effectively solving my syncing and ringing issues.
Read more
RL

Richard L

June 12, 2026 Source: G2.com
Easy-to-Use Calling Platform with Reliable Performance and Helpful AI Insights
What do you like best about JustCall?JustCall is easy to use. It is a clean and intuitive experience that makes calling, texting, and managing conversations straightforward. The HubSpot integration works well and helps keep activities automatically logged, saving time on admin work. Performance has been reliable, with good call quality and minimal issues. The onboarding process was smooth, and support has been responsive whenever I've needed assistance. I also like the AI-powered features, such as call summaries and insights, which help me stay organized and focus more on conversations with prospects. Overall, it's a practical platform that fits well into my daily workflow.What do you dislike about JustCall?I've only been using JustCall for a little over a month, so I haven't encountered any major issues so far. The platform has performed well, the features have worked as expected, and the overall experience has been positive. If I had to point to an area for improvement, it would simply be continuing to expand AI capabilities and reporting features as the product evolves. At this stage, though, I don't have any significant complaints or drawbacks to highlight based on my experience.What problems is JustCall solving and how is that benefiting you?JustCall helps me streamline my outbound prospecting by making cold calling more efficient and organized. The integration with HubSpot automatically logs calls, dispositions, texts, and activities, reducing manual data entry and ensuring my records stay up to date. It also makes it easier to capture conversation notes and follow-up actions, which helps me stay organized and maintain continuity with prospects. As a result, I spend less time on administrative tasks and more time focused on having productive sales conversations and building pipeline.
Read more
EH

Enes H

May 25, 2026 Source: G2.com
Perfect AI Transcripts for Support and Performance
What do you like best about JustCall?.The AI transcript are perfect for the Support and to keep the performanceWhat do you dislike about JustCall?Priceing is a bit high and AI should be for free not too many ADD onsWhat problems is JustCall solving and how is that benefiting you?Client outreach is perfect
Read more
HS

Harsh S

May 25, 2026 Source: G2.com
Local Time for Dialed Numbers Is a Standout Feature
What do you like best about JustCall?The local time feature for the dialed number.What do you dislike about JustCall?Sometimes when you dial somebody from the crm it takes too long for the extension to loadWhat problems is JustCall solving and how is that benefiting you?We were experiencing low connect rates with our previous dialler, and switching to justcall resolved the issue.
Read more
BL

Brittney L

May 21, 2026 Source: G2.com
Effortless Connectivity and Seamless Setup
What do you like best about JustCall?I use JustCall primarily for texting, and it works well for us. I find it easy to keep track of conversations and assign them to the correct coworker. The platform helps me stay connected to clients easily on a platform that our whole company can use on a computer instead of our phones. I'm happy with how it integrates with Pipedrive, and the initial setup was pretty easy. I'm pretty happy with it overall.What do you dislike about JustCall?There used to be a glitch when the "&" symbol was used across our integration with pipedrive, not sure if its still happening.What problems is JustCall solving and how is that benefiting you?JustCall keeps me connected to clients easily on a platform our whole company uses on a computer. It works well for texting, making it easy to track conversations and assign them to the right coworker.
Read more
VI

Verified User in Insurance

May 16, 2026 Source: G2.com
Helps Me Handle Calls More Effectively and Stay Productive
What do you like best about JustCall?It helps me handle calls more effectively and stay productive.What do you dislike about JustCall?Nothing in particular to add—I'm very satisfied right now.What problems is JustCall solving and how is that benefiting you?It’s helping me reach more customers faster, and it’s also helping me close more deals.
Read more
FF

Franki F

April 29, 2026 Source: G2.com
Easy-to-Use Mobile App That Stays Out of the Way
What do you like best about JustCall?.mobile app is easy to use and does not get tangled up in my phone logsWhat do you dislike about JustCall?nothing, half our team is in finland and I think another service was better for international callsWhat problems is JustCall solving and how is that benefiting you?separating work calls and messages from personal on a streamlined app
Read more
JR

JOSE LUIS R

April 28, 2026 Source: G2.com
Easy to Use with a Huge List of Countries to Call
What do you like best about JustCall?It works really easily, and there’s a huge list of countries you can call.What do you dislike about JustCall?Nothing specific comes to mind right now. I’m actually trying to convince my current company to switch from Ring central to JustCall.What problems is JustCall solving and how is that benefiting you?It’s connected to Salesforce and allows us to track tasks and calls for every interaction.
Read more

FTC Disclosure

SaaSworthy may receive compensation from some vendors featured on this page. This does not influence our editorial evaluation or ratings. [email protected]

We understand SaaS better

SaaSworthy helps stakeholders choose the right SaaS platform based on detailed product information, unbiased reviews, SW score and recommendations from the active community.

icon

Buyers

Looking for the right SaaS

We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.

icon

Makers

Want more customers?

Our experts will research about your product and list it on SaaSworthy for FREE.

Get Listed