JumpStory Reviews

User Rating

4.1/5 (Based on 101 Ratings)

Rating Distribution

Excellent
68.3%
Very Good
10.9%
Average
2%
Poor
1%
Terrible
17.8%

User Sentiments

High-Quality Images, Excellent Customer Support, User-Friendly Interface, Unique and Diverse Images

Inaccurate Search Functionality, Limited Video Content, Subscription Cancellation Issues, Inadequate Image Selection for Certain Topics

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Review Summary

Numerous users applaud JumpStory's user-friendly interface, ease of use, and quick turnaround time for creating visually appealing videos. They also appreciate the platform's extensive template library and the ability to customize videos with their own branding. However, some users have expressed concerns about the platform's pricing, occasional technical glitches, and limited video editing capabilities. Additionally, some users have reported difficulties in scheduling videos and accessing customer support.

Pros

Userfriendly interface simplifies content creation and distribution.
Streamlined workflow improves efficiency and productivity.

Cons

Occasional glitches and bugs can hinder the content creation process.
Limited integration options may restrict seamless workflow.

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Reviews

StevenH

May 30, 2024 Source: Trustpilot.com

Tremendous library of images

Tremendous library of images, very relevant to my business needs, and highly responsive customer service and engagement. Thanks.

Matthew Newton

April 4, 2024 Source: Trustpilot.com

Great customer support and business growth

Great customer support after needing access to my account I have not used in multiple years.. great to see the platform growing and sticking to their business model - I was a early adopter in this company and great to see it grow!

Bradleigh P

March 19, 2024 Source: Trustpilot.com

Good quality AI image generation

The AI image generation is brilliant. Just be aware that if you try the free trial you can't cancel it within the first 48 hours and must cancel within 7 days. Thank you to Anders for his assistance.

Portals of Perception

February 6, 2024 Source: Trustpilot.com

You responded swiftly to our request to…

You responded swiftly to our request to update the AI engine and customized the product experience. Excellent experience.

mark e lodge

January 1, 2024 Source: Trustpilot.com

An unsolicited testimonial from a user in the USA.

Message: I was SHOCKED at how well Jumpstory interpreted my very first Text to AI Generation prompt...

You totally nailed it on the first generation!!! Earlier today I used Leonardo.AI for six hours struggling to fine tune my prompt but their Text to AI Generation never came close to what I intended. They produced dozens of wrong generations during that time period, but they all greatly distorted what I was trying to accomplish--talk about feeling frustrated!

Way to go Jumpstory for correctly following my prompt on my very first try! What a time saver! (true experience, without payment from Jumpstory!)

And the staff at JS has been a pleasure to work with too, with clear, concise communications.

Thanks a ton JS!

--Mark E Lodge
AKA: MarcoPhoto
near Chicago, USA

Rodger Nichols

November 25, 2023 Source: Trustpilot.com

JumpStory offered a one-time lifetime…

JumpStory offered a one-time lifetime purchase and it has been one of the best purchases I’ve ever made. They have a huge choice of photos, videos and clip art, all cleared for any use. It’s been very helpful.

Christopher Conerly

November 17, 2023 Source: Trustpilot.com

A breath of fresh air

JumpStory offers a fresh selection of images which it seems Getty has not yet consumed. Most appear to be European, an important asset for my client, a global analytics firm. The photos are professional, as is the customer service, which responded promptly despite my inquiry during a pre-holiday-weekend panic search. And...their subscription model is reasonably priced. I give them three thumbs up and wish I had four arms.

Yvonne A, Beaverton, OR

November 5, 2023 Source: Trustpilot.com

A great value and awesome customer…

A great value and awesome customer service.

Saso

October 22, 2023 Source: Trustpilot.com

Happy user

I am very happy user, support are fast, friendly and willing to help.

Kaja Koort Videography

September 29, 2023 Source: Trustpilot.com

Professional

Professional, prompt and friendly communication.