Jobber Reviews

There is always something new added for integration and the way the platform is changing to make the use of the system easier and more efficient. The customer service is always there to help.

There are some things like pulling certain data and creating documents for reports. Customer service communication should be easier to find.

Automations for communications with

How simple it is to use and all the features. Especially scheduling and invoicing.

I’d like to see more features with the timesheets.

Being able to have all client information in one place along with the schedule and invoices.

Mobile Access - run your business everywhere and any time.

Dislike updates but I know it's only to refine the process.

appt, quote, invoicing, billing, payments. Jobber is a significant and valuable tool for our small business.

The fact that I can track services and be able to have full communication with my customers.

That is not a CRM system and it doesn't have a salesperson detail report for commission purposes

keep everything organized.

Simple and easy to use. Very useful for my crew that is not very tech savvy.

Potentially there are not enough features like a net suite by Oracle.

It solves all of my scheduling and billing issues in one streamlined software.

Jobber truly changed my business when I first started using it in September of 2017. My first CRM I ever used for lawn and landscape business and it has evolved so much for the better.

I think there is some job costing aspects that can be done better as well as more cost driven bases that can be built into the software.

Customer Relations, Quotes, Invoicing etc.

We love the professionalism of how jobber delivers quotes to our clients and follows up automatically.

I’m unable to do tiered line items when creating products or services.

Jobber is working on creating tiered line items in the services and products.

I love jobber for the clear and concise CRM system it has. Quoting, invoicing, scheduling, accepting payments, sending confirmations and getting reviews is all available to you and able to be set up via automations. I've used other CRM's before and one of the biggest hurdles was implementation, and the complicated ways to integrate the features available into our daily process. Jobber had none of those challenges, and we had a dedicated person to help us with our initial onboarding and setup which eliminated repeating our needs over and over with new people for every challenge we sought help with. The multiple levels also lets you keep the pricing and budget where you want it to be based off of how many features you choose to use for your business.

The initial time it takes to get the payment account set up is hurtful, and there is not a clear explanation about how it works. We've also found that when using features that are not fully rolled out yet and in a beta state they will change that features coding to update it to their plans without regard for how it will impact those people already using and testing that feature for them. The simplicity of use, also limits your ability to 100% customize and make the system path exactly as you may want it. There are certain limitations with customizability of payments. Because of its simplicity you also have to use it the way that it was intended, as the more you stray from the way they envision people using the system the harder it is to do things, and some are even impossible to do.

They solve the CRM issue, payment taking, scheduling, and client communication. Having all of this in one place and have it be easy to use allows me to run the business with a skeleton staff compared to most. It also allows me to provide better faster service, billing, and communication that doing it without these tools.

Jobber has been a game-changer for our business. What stands out most is how user-friendly and efficient the platform is for both office staff and field technicians. From job scheduling to invoicing, Jobber helps streamline our daily operations and reduces the chance of errors or missed details.

While Jobber offers many useful features that help keep our business organized, there are a few areas where the platform falls short for our workflow.

One of the biggest issues is the lack of a change order function. When project scopes evolve—as they often do—we’re forced to create new jobs or invoices to reflect those changes, rather than simply modifying the existing job. This creates extra steps and clutters the job history.

Jobber has helped us centralize our project management, leads, billing and gives us great insights into our company's KPI's.

They are still building out the software so some needed features aren't immediately available, but they are constantly asking for feedback and implement suggestions.

It is helping us stay organized and we are collecting payments faster. We have also been granted a loan which has helped us as well.