Inventory Source Reviews

User Rating

3.7/5 (Based on 132 Ratings)

Rating Distribution

Excellent
56.1%
Very Good
9.1%
Average
7.6%
Poor
0%
Terrible
27.3%

User Sentiments

Extensive Supplier Network, Automated Inventory Management, Easy to Use Interface, Responsive Customer Support

Inaccurate Product Data, Inefficient Category Mapping, Unreliable Supplier Integration, Limited Marketplace Compatibility

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Review Summary

Inventory Source is a dropshipping platform that offers a vast network of suppliers and automated inventory management features. While users appreciate the ease of use, integration with various platforms, and the potential for increased sales, they often report issues with customer support responsiveness and accuracy of product data. Concerns also exist regarding the cost of the premium automation plans and the lack of supplier vetting, which can lead to unreliable product availability and customer dissatisfaction. Overall, while Inventory Source has a solid concept, user experiences vary greatly, with some expressing satisfaction while others highlight significant challenges.

Pros

Inventory Source is a great platform for dropshipping and managing a large catalog.
It offers a vast network of suppliers and provides automated inventory updates.
Users have reported positive experiences with their customer support team.

Cons

Customer service has been reported to be inconsistent and slow to respond.
There have been complaints about inaccurate product data and pricing discrepancies.
Some suppliers require a premium package for integration, limiting the selection for smaller businesses.

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Reviews

Discreet Deeds

October 1, 2023 Source: Trustpilot.com

Inventory Source has streamlined our…

Inventory Source has streamlined our process for inventory management with an easy to use software system that features straight to the point editing of product information with their catalog system. This is a great feature as it happens before importing to our store and Inventory Source never forgets that we have made a change, so no more continuous fears of accidentally overwriting our customizations.

In comparison to most inventory systems, this one features built in integration with the supplier, so no more importing product feeds and sifting through the mess. Just be sure to pay attention to your supplier feed and see if inventory source offers a "premium" one for your supplier. These are managed, already sorted and variation linked. Huge time savor!

My only let down on inventory source is the price of automation on order completion. The little guys of the industry cannot afford it, and with other systems that can do this by default, for free, it feels like its almost worth it to ditch the leisure of your software. However, we love the simplicity of management and won't be doing that. Just something to consider.

Charnai Nelson

September 28, 2023 Source: Trustpilot.com

I have been with inventory source since…

I have been with inventory source since 2021 and have not experienced a problem with integration yet. Customer service has always been willing to help.

Robyn, Business Owner

September 26, 2023 Source: Trustpilot.com

No Problems Here

I am surprised there are so many poor reviews. My company has been using Inventory Source for many years, and only had a few hiccups along the way. I recommend them.

Kelly

September 26, 2023 Source: Trustpilot.com

Inventory Source was exactly the type…

Inventory Source was exactly the type of service and product I was looking for to help manage my e-commerce business. They also already integrated with the major suppliers and channels I was using. There have been times when I had to contact support because of issues with the syncing, and they have responded quickly and were helpful and able to help resolve the issues. Thanks Inventory Source!

George Ene

September 30, 2022 Source: Trustpilot.com

One of the best platform i know

One of the best platform i know , A+++ customer service, system work amazing, Highly recommend.

Luke Nathaniel Fletcher

December 5, 2021 Source: Trustpilot.com

it's just an awesome company to work…

it's just an awesome company to work with. email them in the middle of the night or chat with them in the morning. their customer service is excellent at all hours. super easy integration setup.

Carlemile G

July 22, 2021 Source: G2.com

"Carlemile’s Review"

What do you like best about Inventory Source?

I love the fact their system allows your business to be automated

What do you dislike about Inventory Source?

Having multiple businesses with different inventory gets too expensive.

What problems is Inventory Source solving and how is that benefiting you?

My inventory system. They update my inventory everyday so I don't have to worry about what I don't have in stock

Wayne A

July 7, 2021 Source: G2.com

"I recommend Inventory Source all the time to people trying to get into E-Commerce."

What do you like best about Inventory Source?

I can set up Inventory Source and run my business on auto pilot for the most part. They handle SO MUCH of the everyday run-of-the-mill parts of my business. I set pricing on 13K products in seconds. I can set up or takedown problem inventory pieces with two minutes and a mouse.

What do you dislike about Inventory Source?

There is not much to dislike with Inventory Source, maybe the customer service. I like old-school interactions. Customer service when you call and someone is on the phone ready to help. This is not that. If you need a full-on Inventory solution this is your jam.

What problems is Inventory Source solving and how is that benefiting you?

If you want the best way to FULLY Automate your sales process and quickly scale your website. Look no further than Inventory Source. I use it on several sites.

Allen Davis

November 6, 2020 Source: Trustpilot.com

I am so impressed with Inventory…

I am so impressed with Inventory Source. We are a very small operation and could not manage our suppliers any other way. The IS support team is amazing and was very helpful when setting up categories. You can not go wrong with Inventory Source!

Louis Wood

November 5, 2020 Source: Trustpilot.com

I've used inventory source for 16…

I've used inventory source for 16 months now and I've been pleased with their service. They have provided me with support whenever I have needed it. I would recommend them unequivocally.