iGMS Reviews

User Sentiments

Automated Messaging, Channel Management, Multi-Calendar Syncing, Excellent Customer Support

Mobile App Performance, Unreliable OTA Connections, Limited Direct Booking Features, Lack of Detailed Reporting

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Review Summary

Reviewers emphasize iGMS's user-friendly interface and comprehensive features as major strengths. They appreciate the customizable dashboards, automated workflows, and mobile accessibility. Implementation is generally praised for its smoothness, with reviewers reporting quick setup and minimal disruption. Customer support is another highlight, with many reviewers commending the team's responsiveness and helpfulness. However, some users mention occasional glitches and performance issues, which can be frustrating. Additionally, the pricing structure sometimes draws criticism for being complex and lacking transparency.

Pros

Streamlined operations: iGMS unifies multiple systems onto a single platform, offering a centralized view of operations and seamless data flow.
Enhanced visibility: The solution provides realtime tracking and monitoring capabilities, enabling businesses to gain deeper insights into their performance.

Cons

Initial setup: Implementing iGMS may require a significant upfront investment in terms of time and resources, especially for complex setups.
System integration: Integrating iGMS with existing systems and applications can be challenging, potentially leading to disruptions during the implementation process.

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Reviews

Kiyono Vanstory

January 9, 2026 Source: Trustpilot.com

iGMS is great!

I have been using iGMS for 3 years now and primarily started to because I am a couple of platforms and thought it would help me not to double book my reservations. It was very easy to set up with the help of customer service and I feel like it's been very easy to use. I don't have anything to compare to but also would say I'm not interested in looking into another product because we are having no issues.

Jason Thomas

December 23, 2025 Source: Trustpilot.com

iGMS removes the stress of property management

The platform and interfaces are VERY easy to navigate and make the data very easy to visualize. The service is exceptional. Someone responds very quickly and ALWAYS provides a solution. iGMS is an excellent value and has completely removed the stress from managing my properties.

Tom Szewczyk

November 28, 2025 Source: Trustpilot.com

iGMS simply solves my problems

I have been working with iGMS now for more than 2 years. They are always great to work with. Whenever I “mess” something up….. and that happens, believe me, iGMS staff is always very ready and willing to straighten things out. I would highly recommend their service to persons working with on line vacation rental properties. Tom

Summer

July 17, 2025 Source: Trustpilot.com

i have been using IGMS for 6 years now…

i have been using IGMS for 6 years now and it has changed my life for the better. My work flow is so smooth and easy. The company is alwasy coming out with new feartures and improvements to keep up with our quick changin market. I am really happy with IGMS!

Chris Jeub

July 11, 2025 Source: Trustpilot.com

I run 8 glamping sites on my property

I run 8 glamping sites on my property, and I am able to manage all of them with ease thanks to iGMS. All software have their issues, but whenever something comes up, iGMS support is speedy with their response. An incredible tool for str management!

Vela Barocca Noto

June 26, 2025 Source: Trustpilot.com

Best property management software

Best property management software, tons of features, but most importantly, IGMS's strong point is customer service, they always respond and solve problems!

Eagles View

June 19, 2025 Source: Trustpilot.com

Santiago and the other techs are great!!!

Santiago and the other techs that I have dealt with at IGMS are fast at responding and always answer my questions and help with any trouble shooting. I would recommend IGMS!

Lucas Morris

June 15, 2025 Source: Trustpilot.com

The automation features are a…

The automation features are a lifesaver. Scheduled messages, team reminders,
calendar sync, it all just runs in the background while I focus on giving guests a great
experience. Highly recommend it if you're managing more than one listing

Thgvb Ghiu

June 15, 2025 Source: Trustpilot.com

I like it too much

Susan Kerr

June 14, 2025 Source: Trustpilot.com

Patient and helpfull

Dan was super helpful and patient while I was learning how to use the new platform.