Home/CMMS Software/Hippo CMMS
Updated on: October 16, 2021

What is Hippo CMMS ?

Hippo CMMS - CMMS Software
86% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Hippo CMMS

CMMS that's Simple and Easy to Use
(539 Ratings) Write Review

Hippo CMMS is a powerful, affordable, and user-friendly web-based maintenance management software system. Hippo's all-in-one CMMS platform applies to a broad range of industries from manufacturing to healthcare, hospitality to government facilities management and more. Specializing in the major maintenance management features such as work order management, preventive maintenance, asset and equipment management, and inventory management, Hippo's user-friendly software is designed for users of all technical skill level.

Hippo CMMS Features Show All Features

Hippo CMMS Technical details

Support Business Hours Online Customer Type Large Enterprises Medium Business Small Business
API Location / Phone Number Manitoba, Canada / (866) 956-2859
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Category CMMS Software

Hippo CMMS Pricing

Pricing ModelFree Trial , Subscription
Hippo Starter
$39 /User/Month

$49 per CAD

Features

  • Single Facility
  • Work Order Management
  • Preventive Maintenance
  • Maintenance Request Portal
  • Equipment Management
  • Parts and Inventory
  • Reports and Insights
  • Calendar Dashboard
  • Up to 25 Unique Requesters
  • Up to 100 Equipment Items
  • Minimum 2 Users
Hippo Plus
$69 /User/Month

$89 per CAD

Features

  • Includes features of Hippo Starter plan, plus
  • Multiple Facilities / Locations
  • Maintenance Request Portal
  • KPI Dashboard
  • Interactive Floor Plans and Maps
  • Custom UI
  • Up to 100 Unique Requesters
  • Up to 1000 Equipment Items
  • Hippo Mobile app
  • Minimum 2 Users
Hippo Pro
$99 /User/Month

$129 per CAD

Features

  • Includes features of Hippo Plus plan, plus
  • Multiple Facilities / Locations
  • Work Order Templates
  • API Access
  • Single Sign-on (SSO)
  • Purchase Orders
  • Email to Maintenance Request
  • Hippo Mobile app
  • E-signature for Work Orders
  • Unlimited Requesters
  • Unlimited Equipment Items
  • Minimum 3 Users
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Disclaimer: The pricing details were last updated on 01/10/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Hippo CMMS pricing.

Hippo CMMS FAQs

Hippo CMMS is CMMS Software. Hippo CMMS offers the following functionalities:

  • Purchasing
  • Work Order Management
  • Mobile Access
  • Asset Tracking
  • Preventive Maintenance
  • Service history tracking
  • Inventory Control
  • Technician Management

Learn more about Hippo CMMS features.

Yes, Hippo CMMS provides API.

Ask the Community View Community

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Hippo CMMS Reviews

OVERALL RATING
4.3
Based on 539 Rating(s)
Rating Distribution
  • 48 %
  • 40.7 %
  • 9.3 %
  • 0.8 %
  • 1.2 %
SHARE YOUR EXPERIENCE Write a Review
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Administrator in Plastics
Administrator in PlasticsSource : g2crowd.com
(Reviewed on 11 November 2019) "Hippo, A New Experience"

What do you like best?

Interactive capabilities. Email notifications , attachments, work order link. Search functions. Most of all Ease of use, it's simple to train, learn and use. I love that any phone, note pad, or computer can use it on any web browser.

What do you dislike?

I gave to break my facility's departments into facilities to meet my needs for application. This makes it difficult to interact with work orders that cross borders/departments.

Recommendations to others considering the product:

If you want a cmms system that is easy to implement and use, great for the dollar value and has roadmap for future growth this is the place to go.

What problems are you solving with the product? What benefits have you realized?

Work order communication and documentation, history, work load manifestations, department efficiency's, ad-hoc response time.

Response from Fabio Carvalho of Hippo CMMS edit

Thank you for your great review!

I'm glad Hippo has improved your team's ability to better manage work order requests, documentation and response time.

We work hard here at Hippo to be a leader when it comes to easy of use and user friendliness, so I'm happy you mentioned those points as well as a great value for money.

Please don't hesitate to contact us if you ever have any questions or suggestions.

Warm regards,

Fabio Carvalho

Customer Success Adviser

866.956.2859 x 223 | f.carvalho@hippocmms.com

...more
User in Education Management
User in Education ManagementSource : g2crowd.com
(Reviewed on 24 September 2019) "Very simple to use"

What do you like best?

It's a really simple way to put in requests for things you need fixed or taken care of without wondering if your email was ignored.

What do you dislike?

I really don't see any downsides to Hippo yet.

What problems are you solving with the product? What benefits have you realized?

If a chair breaks in my classroom I just put in a request and wait for it to arrive.

Response from Fabio Carvalho of Hippo CMMS edit

Thank you for leaving us such a good review!

I'm glad you're enjoying Hippo's ease of use and that you can already notice a big improvement managing your work orders. Keep in mind that Hippo offers lifetime technical assistance, so please don't hesitate to reach out to us if you ever need any assistance.

Warm regards,

Fabio Carvalho

Customer Success Adviser

866.956.2859 x 223 | f.carvalho@hippocmms.com

...more
Jeff S. W
Jeff S. WSource : g2crowd.com
(Reviewed on 20 September 2019) "A Brilliant and Constantly Improving CMMS"

What do you like best?

The best thing of all is the extremely responsive and helpful professional team behind the software. Without fail they are quickly available, answering inquiries, questions, concerns, and fielding suggestions with a cheerful can-do attitude. I have consistently found that the Hippo team has taken action to acknowledge my communications, to solve my workflow challenges, and to address the issues I am dealing with in the CMMS. I give the software 10/10 not only because it is already excellent, but because I am confident that Hippo will handle ongoing challenges, including iteration forward, with excellence.

What do you dislike?

Hippo has very few things to dislike. The only thing that comes close to a dislike is the (decreasing) limitations on the granularity of options to tailor the UX to each individual User's needs. The basic system is robust and extremely functional, but it would become even better by incorporating the ability for individual users to select more customization of things like notifications, for example.

Recommendations to others considering the product:

Jump on Hippo! It's a cost-effective, easy-to-use system with fantastic support. The capabilities of the software are ample and expandable, and the willingness of the company to integrate suggestions and feature requests has been fantastic.

What problems are you solving with the product? What benefits have you realized?

I work for a thriving and very busy manufacturing concern. Our maintenance program has always been reactive, ad hoc, with very limited paper-based record keeping. We had no authoritative list of the machines we run. We had no centralized management of maintenance. We had no digitized manuals or parts lists or service records-- just shelves full of diligently-kept but unsystematized photocopies and handwritten pages in large binders. Our excellent maintenance technicians have been with us for many years and their invaluable knowledge and experience was going completely uncaptured for the future. Their contacts, their relationships with those contacts, their extensive researches into parts, vendors, alternative schemes for addressing challenging repairs, etc., were all scattered and unavailable to anyone but themselves, in spite of their best analog efforts to record these things responsibly. After 3+ months of onboarding Hippo, the logic and ease of use of the CMMS have made adoption very comfortable for everyone, even techs who are leery of computer use in general. Management is realizing benefits in a better macro-view of maintenance and a more accurate sense of what are and what are not problems that need significant attention. We're very happy with Hippo, and are persuaded that if it's this useful to us when we've barely started using it, it is only going to become more valuable as we integrate it into our company systems more and more.

Response from Fabio Carvalho of Hippo CMMS edit

Thank you for leaving us such a great review, Jeff!

I'm glad Hippo has been a very useful tool for your organization. It' great to know that you had a smooth onboarding period and that Hippo's ease of use was important for your staff to start using it. I will make sure to share your review with our Customer Success team.

We appreciate that you are always making good suggestions to us, so we can continue to improve our system. Please don't hesitate to contact us if you ever need any assistance.

Warm regards,

Fabio Carvalho

Customer Success Adviser

866.956.2859 x 223 | f.carvalho@hippocmms.com

...more
Matthew  N
Matthew NSource : g2crowd.com
(Reviewed on 07 September 2019) "Hippo was great and solved our problems "

What do you like best?

Hippo was easy to use and very user friendly. It was simple to learn how to use.

What do you dislike?

Hippo had no Purchase Order system tied into the work orders. I was able to keep track of work orders, but handle parts ordering and invoices separate from Hippo.

Recommendations to others considering the product:

Start slow. The ease of use makes it easy to move to fast to quick

What problems are you solving with the product? What benefits have you realized?

We were able to get a PM system in place. We were effectively doing PMs on equipment within one month of having the software. We also was able to create a spare parts inventory that helped us reduce downtime from days to minutes

Response from Fabio Carvalho of Hippo CMMS edit

Hi Matthew! Thank you for leaving us such a great review.

I'm happy to hear that implementing Hippo has been helpful for you and your team to better manage your PMs. I'm also glad that you mentioned our ease of use, as it is a top priority for us.

We are currently testing our PO module. It is a beta version and we are sharing it with some of our users to get feedback on it. Please let us know if you'd like to test it as well and if you have any questions.

Warm regards,

Fabio Carvalho

Customer Success Adviser

866.956.2859 x 223 | f.carvalho@hippocmms.com

...more
Administrator in Education Management
Administrator in Education ManagementSource : g2crowd.com
(Reviewed on 23 August 2019) "HIPPO is a great program"

What do you like best?

I got my training with Mel Motoch and she has always been so helpful. She explains things thoroughly and accurately. She makes sure you fully understand the "why" and the "how to" of the different aspects of the program features. I really love the fact that this program is so powerful. I am still learning how to use it but it has so much potential. There are so many great features. The more I learn how to use it the more I like it.

What do you dislike?

I didn't think it was user friendly enough but when we updated to version 6 I found it a lot more user friendly,

so that would have been my only issue.

There are a few things I would like to see the program incorporate.

Recommendations to others considering the product:

It is a program that can certainly facilitate the organizational aspect and control of the different areas of maintenance in any buisiness. I like that you can keep track of everything that is happening in your enterprise. It makes it easier to keep track of and control the maintenance of everything.

What problems are you solving with the product? What benefits have you realized?

We no longer have the janitors sending us work orders on paper. This is a big plus because often times these papers were being lost in transit and this made it impossible to keep track of what was being done at the schools. Now we can see how many times we get the same problem with certain repairs.

Response from Natasha Sidhu of Hippo CMMS edit

Thank you for the constructive feedback.

Mel is our champion trainer, no doubt about that. We are happy to hear that Hippo is helping you to keep track of all your maintenance history. We are always looking for ways to improve the software. Please feel free to reach out to us at support@hippocmms.com if you have any suggestions or questions.

Regards,

Natasha Sidhu

...more
Administrator in Oil & Energy
Administrator in Oil & EnergySource : g2crowd.com
(Reviewed on 22 August 2019) "Excellent Value"

What do you like best?

Hippo is a excellent way to simply manage your maintenance program. It is very user friendly and it provides just what you need so you dont have to pay money for features that you will never use.

It also contains a module for inventory management so you can charge your spare parts to your WOs.

What do you dislike?

Nothing major; I would like the option to have a module to see working hours of each employee during specific periods of time regardless of the work order status.

Recommendations to others considering the product:

You will not regret at all; this system is very reliable and it is 100% online. No need for any IT guy to do maintenance or any costly IT server or PC.

What problems are you solving with the product? What benefits have you realized?

Inventory management is easy with Hippo

Paperless system.

100% Web system.

Information is available 100% all time.

Response from Fabio Carvalho of Hippo CMMS edit

Thank you for leaving us such a great review!

It's great to hear that Hippo is helping you and your team to better manage your maintenance program. I'm glad you mentioned our ease of use and that we're 100% web based, which makes things even simpler. I'd love to get more details about your suggestion for a working hours module. In the meantime, I'd recommend to check the KPI dashboard as it can show you the working hours per resource as well for a specific period of time.

Warm regards,

Fabio Carvalho

Customer Success Adviser

866.956.2859 x 223 | f.carvalho@hippocmms.com

...more
Administrator in Defense & Space
Administrator in Defense & SpaceSource : g2crowd.com
(Reviewed on 15 August 2019) "hippo review"

What do you like best?

very user friendly, easy to use, the staff is friendly when I need help

What do you dislike?

the constant emails, uploads slow sometimes

What problems are you solving with the product? What benefits have you realized?

it helps us to keep track of all our assets, and tells us when they are do for review

Response from Natasha Sidhu of Hippo CMMS edit

Gina,

Thank you for the amazing review. Glad to hear that you find our support staff helpful.

Please note that you can turn off email notifications in your user permission form. Please don't hesitate to contact us at support@hippocmms.com if you need help.

Natasha

...more
Danny M
Danny MSource : g2crowd.com
(Reviewed on 14 August 2019) "Great Maintenance Software once you're setup. "

What do you like best?

We like how easy it is to use Hippo for all of morning checks including scales and such.

What do you dislike?

I'm not certain that I dislike anything. Certainly, there are places that could be easier. The on boarding time seems a little short to me. The only other thing that I can think of is; The trainer's schedules always seem to be full. I click on the link to schedule a time for training and there aren't many times to choose from. We are a company based on production and our time for conference calls are limited. It kinda feels like the customer has find a way to fit in to your schedule instead of you fitting in to our schedules. I'm not certain that's the best way to run things. Still, these aren't deal breakers for me, only ways to improve.

Recommendations to others considering the product:

Make sure you set enough time aside to get it started. It does take quite a bit of time to get going in the beginning. It's worth it!

What problems are you solving with the product? What benefits have you realized?

One problem we've solved is record control. We used to have our entire maintenance program on paper. Every piece of paper had to be scanned in and filed away on the server. That's kind of a pain. Now the record is saved on Hippo's side and we can run reports based on that data. There are no reports when all of your maintenance is in PDFs.

Response from Fabio Carvalho of Hippo CMMS edit

Thank you for your great review, Danny!

I'm glad you're enjoying the transition from paper to Hippo and that now you're able to generate reports and have access to KPIs with a few clicks. I apologize that you had a limited option of dates and times for training that would fit your schedule. I will share this with our management so we can find ways to improve it. Please keep in mind that Hippo offers lifetime technical support, so please don't hesitate to get in touch if you ever have any questions or suggestions.

Warm regards,

Fabio Carvalho

Customer Success Adviser

866.956.2859 x 223 | f.carvalho@hippocmms.com

...more
Source : g2crowd.com
(Reviewed on 21 June 2019) "Perfect System for Maintenance "

What do you like best?

None of the software is best, each have few deficiencies. But, Hippo is very easy to use, apply and simple in construction. Best thing i like about hippo is team hippo, service support from hippo team and the way you guys respond and followup time to time.

What do you dislike?

At this moment its hard to say about dislikes, yes we can say improvements are needed in few areas.

Recommendations to others considering the product:

Yes, it is a very good software

What problems are you solving with the product? What benefits have you realized?

Most important was scheduled maintenance and inventory. Before, I always had low inventory issues which are solved now. No more out of stock parts and better control on budgets. Scheduled maintenance work orders have improved the machines conditions which led to more availability of machines for production. Reporting system is also awesome and help in form of graphs to understand the work flow. I only improvement needed is which i also told to Hippo over phone to have live inventory out of stock item display at home screen where we see the work orders. I understand hippos sends an email if any part falls below set inventory, but email which is sent once can get skipped and it leads to situation of forgetting reordering if you are using different system for making purchase orders other than hippo.

Mobile device feature is also very good and make your day to day maintenance easy. Only, bar code printing was little hassle for me but i have made it.

...more
Harvinder G
Harvinder GSource : g2crowd.com
(Reviewed on 21 June 2019) "Perfect System for Maintenance "

What do you like best?

None of the software is best, each have few deficiencies. But, Hippo is very easy to use, apply and simple in construction. Best thing i like about hippo is team hippo, service support from hippo team and the way you guys respond and followup time to time.

What do you dislike?

At this moment its hard to say about dislikes, yes we can say improvements are needed in few areas.

Recommendations to others considering the product:

Yes, it is a very good software

What problems are you solving with the product? What benefits have you realized?

Most important was scheduled maintenance and inventory. Before, I always had low inventory issues which are solved now. No more out of stock parts and better control on budgets. Scheduled maintenance work orders have improved the machines conditions which led to more availability of machines for production. Reporting system is also awesome and help in form of graphs to understand the work flow. I only improvement needed is which i also told to Hippo over phone to have live inventory out of stock item display at home screen where we see the work orders. I understand hippos sends an email if any part falls below set inventory, but email which is sent once can get skipped and it leads to situation of forgetting reordering if you are using different system for making purchase orders other than hippo.

Mobile device feature is also very good and make your day to day maintenance easy. Only, bar code printing was little hassle for me but i have made it.

Response from Natasha Sidhu of Hippo CMMS edit

Harvinder,

Thank you for the wonderful feedback.

We are happy to hear that Hippo is helping you keep track of maintenance history and inventory. Let us know if there is anything we can do to improve and make things even better.

Natasha

...more
Read All Reviews

Videos on Hippo CMMS

2020 Hippo CMMS Product Demo
2020 Hippo CMMS Product Demo
Hippo Help - Hippo Dashboards
Hippo Help - Hippo Mobile for Work Orders
How to navigate

Customers

Science World
Science World
Jay Peak
Jay Peak
Emerson
Emerson
Royal Ontario Museum
Royal Ontario Museum
Kohl Wholesale
Kohl Wholesale
Sony Center
Sony Center
Seven Oaks General Hospital
Seven Oaks General Hospital
Rolls Royce
Rolls Royce
Los Angeles Clippers
Los Angeles Clippers

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