Hi Clinic

About Hi Clinic

Deep Dive with Clara AI

"HiClinic is a Canadian clinic management and healthcare CRM platform built to help clinics capture more patient inquiries, automate communication, and increase repeat bookings without adding more administrative workload. Designed specifically for healthcare providers, HiClinic combines patient communication, lead management, automation, and clinic growth tools into one easy-to-use platform. The platform helps clinics recover missed opportunities through features like Auto Missed Call Text Back, which instantly sends a response whenever a clinic misses a call, helping keep potential patients engaged and improving booking rates. HiClinic’s AI Receptionist answers calls and messages 24/7, handles common patient questions, and supports after-hours inquiries so clinics never lose patients simply because no one was available to respond. HiClinic also helps clinics strengthen their online reputation with automated 5-star review requests sent after successful appointments, helping practices build trust and improve visibility on Google. Its Patient Recall system automatically reconnects with inactive patients through personalized reminders for follow-ups, treatments, and routine checkups, improving retention and increasing repeat visits. Beyond communication automation, HiClinic includes high-converting clinic websites, unified inbox management for calls, texts, chats, and social messages, online booking calendars, patient pipelines, and reporting dashboards that help clinics track growth, bookings, and team performance in one place. Built by Dr. Varun Bajaj, a practicing physician in British Columbia, and Danish Wadhwa, a healthcare growth and automation expert with over 15 years of experience, HiClinic was created to solve the operational gaps many Canadian clinics face today — missed calls, inconsistent follow-ups, overloaded front desks, and lost patient opportunities.

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Pricing

Free Trial Available
Starts at $198.00.
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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

84%
Reviews

60%
Momentum

60%
Popularity

60%

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

Medium Business
Small Business

API Support

Available

Modes of Support

24/7 (Live rep)

Hi Clinic Features

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Medical Practice Management Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

84%

EHR-EMR Integration

Enables seamless synchronization with electronic health records.

Workflow Automation

Automatically execute mundane and repetitive processes or workflow so that employees can focus on productive work

Patient Portal

Facility for patients to access personal health information from anywhere

Reporting (Analytics)

Provides insightful reports and important business metrics to track and measure the outcomes and progress.

Appointment Scheduling

Helps in scheduling and managing all necessary appointments

Insurance Verification

Verifies insurance eligibility at the time of scheduling

Telehealth Integration

Offers integrated links for seamless video consultations during appointments.

Payment Processing

Helps to manage automated transactions across various online channels

Patient Records Management

Manages and records all necessary and vital data about a patient.

Claims Management

Helps to organize and keeping track of insurance claims and as such claims made by patients.

Hi Clinic Pricing

Free Trial

Available

No Credit Card Required, Get Started for Free

Pricing Options

Premium Plans ( Subscription )

Starter $198.00 $198.00 per user / month

Custom pricing based on your practice

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Hi Clinic Reviews

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Hi Clinic FAQs

What makes HiClinic unique?

HiClinic is built specifically for Canadian healthcare clinics, not generic businesses. Instead of only storing patient data like traditional CRMs, HiClinic focuses on helping clinics improve communication, reduce missed opportunities, automate follow-ups, and increase patient retention. From AI receptionists and missed-call text-back to patient recall and review automation, HiClinic combines growth, communication, and operational tools in one platform.

Why should a person choose HiClinic over its competitors?

HiClinic helps clinics capture, convert, and retain more patients without adding extra administrative work. Unlike many healthcare CRMs that require complex setup and multiple third-party tools, HiClinic offers an all-in-one solution designed for modern clinics. It automates appointment reminders, missed call responses, patient recalls, review requests, and online scheduling while remaining simple and easy for clinic teams to use.

How would you describe the primary audience of HiClinic?

HiClinic primarily serves healthcare and wellness clinics across Canada, including:

Dental clinics

Med spas

Physiotherapy clinics

Chiropractic clinics

Wellness and multidisciplinary clinics

Optometry clinics

Veterinary clinics

Naturopathic clinics

Mental health and counselling practices

The platform is designed for clinic owners, physicians, practice managers, and front-desk teams looking to improve patient communication, retention, and operational efficiency.

What's the story behind HiClinic?

HiClinic was founded by Dr. Varun Bajaj, a practicing physician in British Columbia, and Danish Wadhwa, a digital growth expert with over 15 years of experience building automation systems. They noticed that many clinics were losing patients not because of poor care, but because of missed calls, slow follow-ups, outdated systems, and inconsistent communication. HiClinic was created to solve these operational gaps and help clinics grow through smarter automation and better patient engagement.

Which are the primary technologies used for building HiClinic?

HiClinic is built using modern cloud-based technologies designed for scalability, automation, and secure communication workflows. The platform integrates AI-powered communication systems, automated messaging, CRM workflows, scheduling systems, analytics dashboards, and web technologies to help clinics manage patient interactions efficiently across calls, texts, websites, and appointments.