GotoMeeting Reviews

PROS: This software is easy to learn and easy to use. When users set up the software we can easily schedule and start the meeting, everyone who want to attend the meeting can easily join into it. We use code or links and we don’t have to worry about issues because we always have choice for inviting people. It allows us to switch screens between members to someone wants to speak.

CONS: I don’t like that requires setting up account so we can have our own dial in number and meeting ID, it’s no big deal for me because I have to do it once but I’m not sure for the fee of each user.

PROS: GoToMeeting offers great set of features and it is extremely easy to use. I like that works for every kind of company. The features I like and use the most are: Screen sharing (this feature comes with perfect quality, the image is clear and fast), Simple UI (it is not cluttered and it doesn’t have unnecessary features, there are simple buttons for managing the screen sharing), chat, keyboard control, markup, recording, video conference. We are able to pause the shared screen and do something else in the background.

CONS: I don’t have any dislikes about this perfect product. Someone may want more and more features included but for my work and experience these are enough.

PROS: GoToMeeting offers great options for setting up online presentations, conference calls, webinars and project collaboration. I like the ability to switch the presenters during the meeting. Everyone in our company can present their product/idea from their desktop while they live in different location.

CONS: Sometimes the phone system for conference call can be clunky. When you enter the meeting ID sometimes doesn’t register the ID properly. These are few issues but it can be frustrating from time to time.

PROS: I love GoToMeeting product because it is easy to set it up and because it is user-friendly tool. As organizer/admin I have different controls so I can better manage the meetings. It is reliable tool and it can be used by other companies even though they haven’t purchase the product. What I love most the integration with Outlook because it makes the scheduling meetings easy.

CONS: I don’t like that there are limitations with contacts. It takes 5-10minutes for downloading the software.

PROS: I love how it is easy to set up and easy to use. It provides great integration with Audio and VOIP. I also like the integration with Marketing Automation Vendors-Pardot.

CONS: The numbers that GTM/GTW provide cancel the meetings and webinars. Also, there are lot of customers who have turned on the firewalls and they cannot attend the meeting. As I said before, there are integrations with marketing automation vendors but it took lot of years to create the APIs for the integration. I feel that they are pretty slow when it comes to product development. Additionally, there is lack with international dialing numbers.

PROS: We have experienced few issues with GTM but on the other side it is extremely easy to use and install. I like that there is an option for chat, share screens, toggle screen control, video chat and an ability to use the headset. Clients are happy for using this product and they have great experience with the meetings. I like that we can keep touch with our team while we work from home. Its support team is responsive and helpful.

CONS: Sometimes the default meeting invite doesn’t allow using mic and headset, when this issue occurs we have to go back and adjust the settings or to start with other presenters.

PROS: I use GoToMeetings few times a day, and as far as I can tell this is great tool for performing meetings and my clients can easily join them without problem or concern. They don’t have trouble when it comes to accessing. As a manager of large group this product is what I really need in order to keep everything and everyone updated and under control. I can easily send out to customers a link and I know that the link is shared among the others.

CONS: I have found out that sometimes the software fails, or even the mic or speakers don’t work well, sometimes there is an echo sound. Sometimes we experienced lost calls or issue because of the sound quality. When I wanted to ask the support team to fix the problem I couldn’t find them. I hope they have improved their software since my last experience.