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Gmail Reviews

User Rating

2.8/5 (Based on 1,118 Ratings)

Rating Distribution

  • Excellent

    35.2%
  • Very Good

    7.9%
  • Average

    4.9%
  • Poor

    6.1%
  • Terrible

    46%

User Sentiments

Fast Email Delivery, Ease of Use, Clean Interface, Extensive Integrations

Unreliable Notifications, Invasive Smart Compose, Limited Mobile Functionality, Ineffective Spam Filters

Do You Use Gmail?

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Review Summary

Overall, reviewers appreciate Gmail's user-friendly interface, vast storage capacity, and seamless integration with other Google products. It is lauded for its effective spam filtering, efficient search capabilities, and robust security features. However, concerns are raised regarding limited customization options, occasional glitches, and instances of data privacy breaches. Additionally, some users express dissatisfaction with the lack of advanced features found in competing email services.

Pros

  • Userfriendly interface simplifies email management for individuals and organizations.
  • Seamless integration with other Google services enhances productivity and collaboration.
  • Robust spam filtering and security features protect users from phishing and malicious content.

Cons

  • Limited customization options may not meet specific requirements of advanced users.
  • Occasional issues with syncing emails across devices or connectivity problems can disrupt workflow.

AI-Generated from the text of User Reviews

Reviews
DT

Dileep Thomas

December 28, 2025 Source: Trustpilot.com
Very good experience
Very good experience. Very prompt response even on a Sunday morning dropped an email and got a response with in few hours.
Read more
EH

Esther Hutchinson

December 22, 2025 Source: Trustpilot.com
Uday’s Assistance Commendable, But Aftercare Lacking – Oxford Street
Subject: Feedback on Purchase and Product Advice – New Balance Oxford Street

I recently purchased the New Balance ABZORB 9060, Grey (U9060IV1), at the Oxford Street store (287–291) and was assisted by Uday Pal Trabelsi. Uday’s personal professionalism, patience, and knowledge of the product range were commendable.

However, I am concerned about the guidance provided regarding trainer suitability. It appears there was little consideration of gait assessment or individual foot needs, resulting in a recommendation that may not have been appropriate for me.

Following the purchase, I found New Balance after-sales support to be inadequate, unhelpful, and, unfortunately, seemingly intentional in its shortcomings.

While Uday performed his role professionally, this experience highlights a broader issue with product guidance and aftercare that could affect customers relying on expert advice. I hope New Balance reviews its approach to ensure future customers receive the correct support and guidance.
Read more
D

Derk

December 21, 2025 Source: Trustpilot.com
i think Google is on point with the…
i think Google is on point with the system i like it better then any other cloud account i have had/used

and the phones tie it together real nicely

it is not private in the way of it is not possible to completely block anyone from getting in/got hacked but name any one account or device that connects to the internet that you can or it would be possible to
good job Google dont flip me any birds PLEASE
Read more

Eвгений “Ugentu” Тусменко

December 13, 2025 Source: Trustpilot.com
My Daily tool
My Daily tool, happy with most of the functionality and ecosystem.

(Guys, are you crazy with 1-star reviews? Some completely SCUM services have a 3.8 rating, because they pay for reviews, and almost free Gmail earns less than 2?)
Read more
M

Merk

November 24, 2025 Source: Trustpilot.com
Simple, Safe, and Works Every Day
I’ve been using Gmail for many years, both for work and personal stuff. It just works — no problems, no drama.

It keeps my messages safe, filters the spam, and I can find old emails in seconds. That’s what I like: simple and reliable.

For me, Gmail is like a good tool — you use it every day, and it never lets you down. Solid and trustworthy.
Read more
B

Booklife

August 16, 2025 Source: Trustpilot.com
Gmail is brilliant
Gmail is brilliant, loved it! Perfect for my buisness and home life.
Read more
DL

Dev Luke

August 10, 2025 Source: Trustpilot.com
Extremely good service for emails
Extremely good service for emails. I would even say THE BEST! Never encountered issues with the service.
Read more
lA

lynne Antosiak

June 22, 2025 Source: Trustpilot.com
I wish I could give a lower rating with…
Gmail responded!

I received a DEATH THREAT through a Gmail address….I forwarded this death threat Gmail abuse that day! I got this email address, from Google, on where to write to Gmail if I get a death threat through a Gmail address!

The next day, I received another email from that same address! And the following day, I received another email from that same Gmail address!

That on July 1st, Gmail emailed my acknowledged the threatening Gmail I received, and said they will investigate this!
Read more
SL

Stephen Latter

June 13, 2025 Source: Trustpilot.com
Junk filter is the best
I have been using gmail for years. Every once in a while I review the emails in my junk folder, fearing that the junk filter may filter something it shouldn’t. Upon review, to my surprise I discovered that gmail had filtered an email from my CEO without prompting. Keep up the good work with filtering out those horrendously ugly & unpleasant emails. 5* Google….5*.
Read more
MR

Mia Rebel

May 23, 2025 Source: Trustpilot.com
Lost your minds
There is so much crazy stuff on here, y'all celebrities have lost y'all d minds.I don't know who y'all are, but you have either killed someone,won the lottery, are dead or just crazy..
Read more

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