Freshstatus Reviews

User Rating

4.9/5 (Based on 371 Ratings)

Rating Distribution

Excellent
91.1%
Very Good
5.9%
Average
2.7%
Poor
0.3%
Terrible
0%

User Sentiments

Ease of Setup, Free Plan Features, Customizable Status Page, Intuitive User Interface

Limited Third-Party Integrations, Lack of SSL for Custom Domains, Limited Customization Options, Occasional Slow Status Updates

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Review Summary

Overall, users appreciate Freshstatus for its user-friendly interface, ease of setup, and robust monitoring capabilities. They find it effective in keeping track of system performance and receiving timely notifications for any issues. Additionally, users value the reliable customer support and the ability to customize the platform to suit their specific needs. While some users mention occasional bugs or limitations, they generally view Freshstatus as a valuable tool for maintaining system uptime and ensuring a smooth user experience.

Pros

Userfriendly interface enables seamless issue tracking and resolution.
Robust reporting capabilities provide valuable insights for proactive problem management.
Integrates seamlessly with other Freshworks products, enhancing productivity.

Cons

Limited customization options may restrict the ability to tailor the platform to specific needs.
Occasional performance issues and glitches can disrupt the user experience.

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Reviews

Verified User in Computer Software

February 9, 2024 Source: G2.com

Gives our users the insights that they need

What do you like best about Freshstatus?Freshstatus by Freshworks excels in simplifying incident and status page management, offering user-friendly customization, and automated communication features. It's ideal for teams of any size, with a free version for small organizations and advanced options for larger enterprises. Its seamless integration with other tools enhances its utility, making it a top choice for maintaining transparent communication about system statuses and incidents.What do you dislike about Freshstatus?Although the free version is generous, some of the more advanced features and customization options are only available in the paid plans. This can be a barrier for small organizations or startups that need more sophisticated functionalities but have limited budgets.What problems is Freshstatus solving and how is that benefiting you?It makes it easy for our support team to keep our customers updated, instead of our developers having to write updates.

Verified User in Financial Services

January 10, 2024 Source: G2.com

The Best On The Internet

What do you like best about Freshstatus?I use this constantly to display my website status. Freshstatus by Freshworks is one of the fastest, most efficient, and easiest to use software for website status displays. It's so easy to implement, a baby could do it. Their customer support helps with every issue. It can integrate with so many other applications.What do you dislike about Freshstatus?I think that one widget should be given for free to help those who cannot afford this software. I use Freshstatus daily. Unfortunately, I am unable to use one of the most vital parts.What problems is Freshstatus solving and how is that benefiting you?It helps show my IT staff and my customers the running status of our connected software.

Carlos B

November 30, 2023 Source: G2.com

"Great alternative to other paid services"

What do you like best about Freshstatus by Freshworks?

We use to have statuspal but it went paid completely, we now use the full suite of free freshworks services and will upgrade as soon as we grow.

What do you dislike about Freshstatus by Freshworks?

Nothing really, you guys offer a ton of good value to startups.

What problems is Freshstatus by Freshworks solving and how is that benefiting you?

Monitoring our properties

Anonymous User

October 24, 2023 Source: G2.com

"Light and free status page by Freshworks."

What do you like best about Freshstatus by Freshworks?

The UI and responsiveness of the platform.

What do you dislike about Freshstatus by Freshworks?

I need a version in Portuguese Brazil but now is only in Englsh.

What problems is Freshstatus by Freshworks solving and how is that benefiting you?

Visibility of enterprise digital services status.

Luc S

October 9, 2023 Source: G2.com

"great for status pages"

What do you like best about Freshstatus by Freshworks?

It is a Great system for

1.Great Status page

2.Great UI

What do you dislike about Freshstatus by Freshworks?

What is bad?

There is no payment option so you can do white labels

What problems is Freshstatus by Freshworks solving and how is that benefiting you?

Not to get tickets from people

Matthieu N

September 27, 2023 Source: G2.com

"So easy to deploy"

What do you like best about Freshstatus by Freshworks?

Freshstatus was so easy to configure and integrate into our application that we dispensed with any in-house development to display the status of our components.

What do you dislike about Freshstatus by Freshworks?

We've searched and searched, but so far nothing.

What problems is Freshstatus by Freshworks solving and how is that benefiting you?

Freshstatus is the tip of the iceberg. Coupled with freshping and freshservices, we have succeeded in industrializing the monitoring and communication of incidents and maintenance to our users.

Anonymous User

September 4, 2023 Source: G2.com

"amaxing product"

What do you like best about Freshstatus by Freshworks?

i like that i cab let clients know whats up and down i also liek that i can keep stuff internally without people seeing it

What do you dislike about Freshstatus by Freshworks?

I dont like that it hard to use it on a mobile phone to update stuff

What problems is Freshstatus by Freshworks solving and how is that benefiting you?

it hasnt yet solved anything but i did uodate a incident today for the fisrt time

Martin H

September 1, 2023 Source: G2.com

"Suitable as status indicator"

What do you like best about Freshstatus by Freshworks?

Indicate affected services

Integration with other services

What do you dislike about Freshstatus by Freshworks?

A little bit harder to understand for beginners

What problems is Freshstatus by Freshworks solving and how is that benefiting you?

Outages of systems, functional issues

Shamar G

August 25, 2023 Source: G2.com

"Status updates lets my merchants know whats up with our system"

What do you like best about Freshstatus by Freshworks?

I can share the insight status of our platform with our users

What do you dislike about Freshstatus by Freshworks?

I don't have any dislikes as yet, everything works well so far

What problems is Freshstatus by Freshworks solving and how is that benefiting you?

My users sending multiple support tickets

Leigh W

July 31, 2023 Source: G2.com

"Very Good Serivce"

What do you like best about Freshstatus by Freshworks?

The fact it is free and can do so much! I love it

What do you dislike about Freshstatus by Freshworks?

Nothing yet. I am still testing it but so far so good

What problems is Freshstatus by Freshworks solving and how is that benefiting you?

It is helping me keep track of websites

Freshstatus Reviews

User Rating

Rating Distribution

User Sentiments

Do You Use Freshstatus?

Review Summary

Pros

Cons

Verified User in Computer Software

Verified User in Financial Services

Carlos B

Anonymous User

Luc S

Matthieu N

Anonymous User

Martin H

Shamar G

Leigh W

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